The internet quality is fair. The issue I've had with them is there billing and how it works…read morebecause if you accidentally pay late as in 1 or 2 days they supposedly bill you for two months with a 25 dollar late fee and but even though you pay forthe2 months they still send a bill for the next month though you've already supposedly paid it. They try to day it's something to do with their billing cycles. Yet you still get billed for the next month you've already paid for.

I have been trying to have service installed here for almost two months now. I probably should have…read moregone with a more established professional company because they can not seem to get their act together to even get me set up.

absolutely the worst !!! do not use spectrum, they will rip you off. over charge, increase rates…read moreevery 6 months, repair people do not have training, bad equipment, rude c/s. get another provider!!!!

Bunch of scammers! NEVER EVER I MEAN EVER take service from this company. New to the NC and needed…read moreinternet service, JUST INTERNET SERVICE. Received my first billing statement and there was all this extra services changes and TV charges. I made it very clear when I was there that I had wanted nothing but Internet. Watch your back with them never know what they are going to charge you for.

Natalie here at this location was amazing! My father is 77 years old and moving here after 35 years…read moreliving in the same place and Natalie was so kind. She explained everything to my dad, answered all questions he had, and even gave him her number in case he had any further questions or needed help with his service. I am so thankful and grateful. Nice work Natalie! Your a star!

If you are in the market for satellite television, then this is the place to go. It's a family run…read moredealership and Natalie is a dream to work with. She went above and beyond for my father who lives in the Mooresville area. My father is an older gentleman who relies on me (here in Michigan) to help him out with things. Natalie has truly impressed me. My name is Mindy Hagstrom, I am a real person and you can find me on facebook. I stand by everything I have stated in regards to the impeccable service provided by Natalie as an authorized Directv dealer. If you want satellite television and are weighing your options, go talk to Natalie or her brother in Mooresvilile, off of 150. They will make sure you get the channels you want without paying a high premium. Thank you Natalie!!

The internet connection runs everything fine except the two connections I most want to use it for-…read moreto chess.com and to an old MMO I have played since childhood that has packets sized at or under 1 kilobyte. And the deprioritization they put on my miniscule traffic (until I lag 10+ seconds at a time or more- and it's EVERY DAY EVERY HOUR) pushes me to just turn off their internet and use the cell tower, making their service literally 100% worthless. This service provider is 100% worthless.

WARNING - Slow internet AND they keep sneaking in false charges. AWFUL. Never again.read more

We had internet service through Lumos and phones through TMobile. When TMoblie took over Lumos the…read morecustomer service went in the dumpster. Two months in a row, they have applied our internet service payment to our phone account They send an email at 3 am saying your service will be disconnected and then disconnect it at 5 am. It's been a nightmare but I am switching both services back to Verizon this week!

Please stay away from this location. They are scammers. my elderly father went there to switch from…read moreVerizon, they guaranteed a lower price, his bill nearly doubled. I was there and heard everything they told him, everything was a lie. My husband also went there a couple of weeks ago, already a T-Mobile customer, they told him to disconnect his Apple Watch and his bill would be a few dollars lower even with two new phones. His bill TRIPLED! This is wrong to do to people., don't get me wrong they are super nice, but they are straight up scam artists.