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    2 years ago

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    8 years ago

    Welp!!!! Heres to another shitty experience with Spectrum Cable. The worse service ever!!!! I wish I could give them zero stars.

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    9 years ago

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    11 years ago

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    Spectrum

    Spectrum

    2.3
    (3 reviews)

    The employees here were super super helpful and nice! I had stepped two feet into the front door on…read morea cold day and had a nice young lady immediately walk up to me, when she didn't know the answer to my question she immediately called her manager who popped out from a door and knew so much about Spectrum that I thought he owned the business. Both introduce themselves by name and it was almost like being invited into church on Sunday morning. I honestly said "Dang, y'all are too kind!" Working retail can really take the nice out of people but this was not the case. Anyway, I was trying to get a phone line added into an old house and found out that the lines in there would have to be removed because they were from the 70s, so I will work on that and have Spectrum come at a landline to the house.

    I am not saying it is the kernersville location but my mom has a Samsung flip 6 and the screen went…read moretotally black and the people at spectrum tried to tell her to get her passcode off and to send it back she has a new one and the lady shes currently talking to is being rude basically saying the other lady told my mom wrong and her insurance qas only to pay for the cover screen and that she needs to send back the new one and keep the old one and get it fixed. I mean I know stuff happens but it was internal damage that started flickering and then went black. That wasn't her fault. She really enjoys spectrum but this is almost the last straw. I justcwanted to let the customer service for mobile know if they dont like their job get a new one. My mom has been trying to get it to cut on I spent 2 hours messing with it....... ​

    Lumos Fiber

    Lumos Fiber

    1.0
    (8 reviews)

    We used this Internet company for a few years. For the most part the Internet wasn't bad. But we…read moregot a promo through AT&T so we decided to use them instead. The problem is when we canceled with Lumos, they said that you need to send your equipment in as soon as possible because that is when they would officially cancel the service and you would stop getting billed. We sent the equipment in the very next day, and they got it, but they forgot one little important detail, which was to take us off the auto pay. So we got charged for a service that was already canceled. I called them about it and the best they could do was to get a check in the mail to me in about two months. Two months! They took my money when they shouldn't have, and nobody had the initiative or apparently no one could do better than that, even though I called several times and spoke with supervisors. This happened in November, and they said that we would have the check sometime in February, and when we called them about it last they told us the check was mailed on February 3rd, and today is February 21st and we still have not received a check. Since when does it take three weeks plus to get something sent in the mail? These people are beyond ridiculous and their level of service is pretty awful, since they were completely at fault and did nothing to rectify it quickly, which is what is called for. Funny thing is, they send us a statement every month telling us that we have $115 credit. Isn't that nice? The check would be nicer, and people that actually care and do their job.

    T Mobile ruined a decent service. They don't provide the speed they advertise. Can't get hold of…read moretechnical support. Now if you need to pay a bill over the phone they pick up right away. Simply terrible service on all fronts.

    Spectrum - televisionserviceproviders - Updated August 2026

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