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    AT&T Internet

    1.2 (10 reviews)
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    2 years ago

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    3 years ago

    WARNING - Slow internet AND they keep sneaking in false charges. AWFUL. Never again.

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    7 years ago

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    5 years ago

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    9 years ago

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    6 years ago

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    11 years ago

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    10 years ago

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    8 years ago

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    10 years ago

    just got a big increase in cost without notification thanks, guess I will go elsewhere!

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    Clearwire

    Clearwire

    (2 reviews)

    If it were possible to rate Clearwire negative stars, that would be my rating. I have nothing but…read moreproblems with their (supposed) 4G service. 2G is as high as it's EVER gotten...on a very clear day. I live near downtown Greensboro, about 14 miles from their closest tower. My modem is currently OUTSIDE the window, facing directly towards their towers slightly SSE of my house. Here's my speedtest, so you can judge for yourself: http://www.speedtest.net/my-result/3038301453 If for some reason you cannot read it. Its 123 ping, .09mbps download, and .07mpbs upload, which, according to speedtest is an F- rating. It's 11:00PM, I'm the only one awake, using internet on a laptop. Speednet and Yelp are the only tabs open. I think I could hook up the internet to a hamster wheel and get faster results. Clear's engineers have been very nice...just not able to help make this service work. Clear's local store manager is another story entirely. He is the most non-customer service person I have ever met. Seriously. Looking for internet service? Keep on looking. Let the buyer beware....

    What ever you do stay away from this company. The service is really bad, from customer service to…read moredownload and upload speed. I had this service for about 6 months and I feel like I have a dial up line. You call and they give you all the excuse in the world and then tell you that someone is going to call you and they never do. I don't like to write review. But I was promise a $100 gift card for signing up and never got it. For $50 a month and the service that I am getting is not worth the hassle dealing with this company. My advise stay away from Clearwire and read nationwide reviews.

    Spectrum

    Spectrum

    (13 reviews)

    On 05/29/24 my Spectrum Galaxy S22 died. After reading store reviews, I scheduled the 1st…read moreappointment available for 10:40 the next day. I'm so glad I did. The reviews were unfavorable, but one review indicated the importance of scheduling an appointment, so I did. I arrived at 10:30 to a room packed to the walls with walk-in customers and ONE Spectrum employee trying to manage. I logged in at the kiosk and took the only seat at the far end of the store. At that point I noticed the screen above me. I was next for "scheduled" customers, but there were about 20 walk-in customers waiting. Sure enough, my name was called rather quickly and I told your Store Specialist that I came to buy the S24, but felt guilty looking at the waiting customers. Ultimately, I bought the S24 that day. A week later, I happened to be at a nearby store. I stepped in to see if she was there. She was. I said I stopped to get your name because I wanted to write a review. Her name is Sherida- and to coin a phrase she is simply the best! Efficient. Knowledgeable. Respectful. Courteous. Calm. These are all words to describe Sherida. You are lucky to have her! I've been a Spectrum customer for 4 decades since it was Timewarner. There's been considerable improvement with customer service, but if you are using the number of "scheduled" appointments to determine staffing, you are missing the mark. This place is ALWAYS packed with walk-in customers with enormous wait times. I hope you will give Sherida the accolades she so richly deserves and consider the customers you are losing by not staffing appropriately. As a consumer, if you plan to visit a Spectrum store, do yourself a favor. MAKE AN APPOINTMENT!! Maybe you will get someone as awesome as I did!

    If I could give zero stars, I would. My wife had the worst "customer service" experience this…read moremorning. If the person that you're going to deal with is Jacob, do yourself a favor and wait for a different representative.

    AT&T Internet - isps - Updated May 2026

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