Verizon wireless is a very crappy phone company in general that no one should deal with. You can…read moreget unlimited everything from tello for $25.89 a line, that offered just as much if not more plus you get free hot spot. I have posted many reasons to never do business at any Verizon as they will harg taxes and hidden fees per a phone line. Again just go to tello.com

Will and Dalton have been very helpful to me while getting to know how my new phone works. This is…read moremy first phone, and I am blind so they were very patient in answering my questions and setting up my phone. I would recommend them to anybody.

This review is only for the Metro store at: 464 12th Street;…read moreOgden, UT. [ 385-206-8171 ] Humberto provided me with excellent customer service and proactively solved all of the concerns I was having with my new phone. 1. At another Metro store (on WA Blvd. near 2nd Street, Ogden), the customer service agent there (Alexander), was unable to install the screen protector without air-bubbles. Humberto was able to determine the screen protector was installed after the phone (case) protector was installed, and the phone protector (case), was pushing up on the screen protector -- which is what was causing the air-bubbles. The new phone I got is the Motorola Edge, with curved screen edges on both sides. Humberto took the time to reinstall the GorillaGlass (TM) screen protector, insuring there were no air-bubbles; at all. Humberto did what the other agent at the other Metro store seemed unwilling to do; customer service. 2. Humberto found a phone case (protector), which didn't push up on the screen protector as much; resolving the issue of air-bubbles that wouldn't go away. The phone case Humberto found, also had a kick-stand; which I wanted in the first place, but couldn't find at the other store. 3. At my request, Humberto also sold me a plastic screen protector; in case I have further concerns in the future with air-bubbles, etc. I wanted to do this, in case they become harder to find over time. I applaud Humberto's professionalism, and willingness to proactively identify the root cause of my concern; and provide a solution that actually worked. All in just a few minutes. I was in the store for no more than 10 minutes. I was very impressed with Humberto; professional, friendly, and has the skill set to solve problems -- not create them. I will not be going to any other Metro store in the area. I will only go to Humberto's store on 12th street. It's further away from home, but it's worth the extra drive time; to actually have my concerns addressed by someone passionate about helping their customers.

Got a screen protector on my phone for $50. They were fast on a Saturday afternoon. Only took 20…read moreminutes.

Nicole made our visit so good. She was very informative and so easy to talk to. No pressure and so…read morehelpful!

Service was great...always is when I walk in. Someone is always there to help me. Today that…read moresomeone was Eddy Seibert. He hooked me up with a new cable for my monitor. He was courteous and helpful. Thanks Eddy!

I purchased a PC laptop here in 2025 and recently ran into a minor issue. The staff was amazing…read morefrom start to finish (thnx!). Very responsive, helpful, and communicative the whole time. They kept me updated on their progress and were able to quickly troubleshoot and resolve the issue w/o any stress. I really appreciate the professionalism and care. Overall, I highly recommend if you're looking for great service and support.