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    T-Mobile Experience Store

    2.3 (4 reviews)
    Closed 11:00 am - 6:00 pm

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    People searched for Mobile Phones 496 times last month within 15 miles of this business.

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    Verizon

    Verizon

    2.3(31 reviews)
    3.8 mi
    $$$

    My iPhone 8+s WiFi & Bluetooth stopped working & I took it into this Verizon because that was where…read moreI had gotten the phone. Mind you, this was after I spent a full hour on the phone with an Apple tech rep who- after repeating the problem 274 times-continued to ask me "have you tried turning Bluetooth on?" So I decided to try Verizon, because there's no way they could offer worse customer service than an Apple "genius" marinating in his/her arrogance with painfully unironic blue hair and an Apple logo calf tat, making you wait four hours just to tell you you MUST spend $1200 on a brand new phone. I came into Verizon at 7 Pm when they close at 8 (in true douchelord fashion.. I'm very sorry!) & there was a 20 minute wait. Despite my annoying arrival time, I was greeted with nothing but kindness and helpfulness. While waiting, the manager (wish I could've gotten his name to give him the proper kudos!) was making rounds to those waiting offering to help them. I told him about my phone situation, & he was not only very diligent in helping me diagnose the problem, but was also SO nice & understanding. Because my phone was under warranty, he helped me quickly order a new one & even sign up for a future protection plan. **did you know verizon replaces lost or stolen phones under their protection plans?! They do!!* Once again, Verizon has proved that they are the best in both service & customer service. Thank you to this awesome store & the wonderful manager!

    Verizon keeps on upping and upping the price even though they send you an e mail that your current…read moreprice is guaranteed for a period of time. They are rude on the phone that is if you can understand them. Then finally I had enough and changed to another carrier after being with them for a very long time. They refused to send out a final bill then I get notice that I am being turned over to a collection agency for non payment. BEWARE stay away from Verizon! Verizon replied they want to escalate and get me back-NO WAY. They did escalate. They gave me someone's phone number to call at the time she would be available. An answering machine answered in French. Sorry I do not speak French. When I did get in contact with someone from the management team they actually screamed at me-?? They are nuts stay away from Verizon!

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    Verizon
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    T-Mobile

    T-Mobile

    4.0(4 reviews)
    4.2 mi
    Virtual estimates
    Shipping

    I don't know about the T-Mobile here, So for the record my phone network carrier is Verizon not…read moreT-Mobile but this one is conveniently located on my way home from work so when I got my brand-new iPhone 13 pro max I figured I just swing by and grab my mag safe charger from Apple as well as my Apple iPhone 13 promax case which at the time the phones literally just came out so I couldn't find accessories and covers for this particular phone anywhere else. When I used to have T-Mobile as my carrier it was always convenient because I was just run here and Make a Payment on my way home. And it's right next to my favorite nail salon. But what turned me away from this particular store was the customer service the quality of the products and the inconvenience I should say. So one month into purchasing the phone cover and the mag safe charger both of them broke! One of the T-Mobile employees proceded you tell me that you only have 14 days to make a return and I need to contact Apple themselves to request new items even though it was a manufacturedy effect I purchased them through T-Mobile and these things broke it's not like I didn't like them it's not like it didn't work for me he's literally broke within one month I spent over $131 here and a cover in the charger I got ripped off. And now I'm stuck with a broken phone cover which now chipped the corner of my iPhone because of the crappy cover And then they kinetic POS charger that doesn't work whatsoever! Never again!

    I went in and was greeted and offered assistance in a timely fashion. London Lamour answer all my…read morequestions assisted with my purchases she even told me about the current iPhone promotion! I will most definitely be returning to upgrade my phone soon, great customer service!

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    T-Mobile Experience Store - mobilephones - Updated May 2026

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