I've been a customer since day one and have always had top notch service. Whether it's a repair or…read morenew phone they do it all and they add the family touch.

Everything went perfectly. We have taken another iPad with a shattered screen in to be repaired!…read more It was done the same day, iPad works perfectly and it was so reasonable! Thank you!!

Subject: Poor Customer Service Experience at Parkside Location…read more If I could give this experience negative stars, I would. I recently worked with Justin M. at the Countryside Mall Verizon through a third-party. Justin's system wasn't working, and he told me I could visit any Verizon store to complete my iPhone 13 trade-in. I followed his instructions and went to the Parkside location, where I was initially greeted kindly by a representative named Anthony. However, during our conversation, another employee named Chris rudely interrupted and asked what I was there for. When I explained, he immediately told me he couldn't help because I worked through a third-party, and that I'd need to go elsewhere. I later called two other Verizon locations and spoke to two different representatives -- both confirmed that any Verizon store should be able to process a trade-in, regardless of third-party involvement. This interaction was not only unhelpful but also disrespectful. What should have been a simple 5-minute trade-in turned into a frustrating 2-hour ordeal. Thankfully, I eventually spoke with Savannah at the 8700 Fourth St N, Saint Petersburg, FL 33702 location, who provided outstanding service. She went above and beyond by calling both Countryside Mall and the Parkside store on my behalf. While she tried to resolve the issue professionally, Chris continued to make excuses and showed no accountability for his behavior. Chris was unapologetic and indifferent to the inconvenience he caused. I can only hope Verizon takes this feedback seriously and ensures that representatives like Savannah are recognized for their excellence -- and that others receive proper training in customer service and professionalism.

Love this Verizon store always helped me when I needed upgrades to my phone and they have good…read moredeals on phones and accessories. Don't be scared of these other reviews. This is the best location.

New customer service,I have paid I have a account. I have not the service I Paid for…read more They are going out of their way to tick me off,Been two weeks at new condo I have 6 channels and they are not interested in any way. Anyone know of a reliable cable service?

Very understaffed, staff themselves are fine but the line multiple hours even for just returning…read moresomething

I'm very disappointed with this repair shop. The screen I had replaced showed poor quality almost…read moreimmediately after a very minor drop (about 12 inches), the display developed a green tint. This never happened with my original screen. When I brought it back, they refused to offer a refund or any solution. On top of that, the customer service was bad. I was spoken to in a dismissive, condescending way and treated as if I didn't understand English, instead of being helped respectfully. Between the low-quality screen and poor service, I would not recommend this place.

Very nice new business. Ramin and his business partner were very customer focused and have great…read moreskill and attitudes. Help them grow their busines. We love helping this type of small business succeed and plan on letting all of our friends in the St Pete area know that they are there.

My PC was running poor due to bad links installed. The links were removed successfully and my PC…read moreis running great. The turnaround time in taking my PC for repairs and picking it back up was reasonable.

Always helpful! With both Apple and Windows products. Alex buys and sells phones and computers…read more I've been going there for years. Highly recommended!!

I called to get the battery in my Pixel 4a replaced under the Google battery replacement program…read more The battery needed was out of stock at the Pinellas Park uBreakiFix location, and with the AWS outage, they could not be sure they would get a quick enough restock to meet my needs. But they referred me to their other locations and recommended that I start with the St Pete location. Success!

Matthew, the technician-computer expert, was intelligent, knowledgeable, kind & patient. I will…read morenever go anyplace else for computer & cell phone repairs! I have been 100% satisfied each time. Don't bother to shop around!

I have been trying to reach customer support dept. all night tonight since 7:30 first call I waited…read moreover an hour and a half. The second time 45 minutes and the third time another hour. This is ridiculous when i called each time the waiting time was supposedly 4 minute wait and then they offer the press one and get a call back that doesn't work at all. I use to love tmobile but I am fed up with the internet not working. I think it is time to change to Frontier. I shouldn't have to wait for hours for someone to answer which by the way no one ever answer the call. T-MOBILE YOU GOTTA DO BETTER.

Always the best coverage I hope to go back works great in foreign countries! I used to have this…read moreuntil I went to Verizon and can't wait to be back!

they SUCK! Absolutely the worst. Was lied to from the get go. Sold me on a Pad I was told was free…read more Not! GD Rip OFF!

We had an appointment for 11:00 to change our internet services and buy a new phone. We walked in…read morethe store at 10:50 and sat down. After waiting 40 minutes without being acknowledged, I let the salesperson closest to me know that we would like to cancel our 11:00 appointment and he said, "okay." It felt like he knew I was annoyed and he tried to make our experience even worse. I could've thought of 10 different ways he could've reacted to the situation to make the customer feel like they had any value to this company.

Wish I could give it negative 5 stars. Got here on Saturday right as they opened and there were 2…read moreemployees but one stayed in a glass room texting, leaving only 1 guy to handle 4 people. I waited over an hour watching him set up a new account. He was incredibly inept at his job and should have told us and other customers that it would have taken a while so we wouldn't have literally just sat there. Total waste of time!!!!!! Do not go here. Horrible customer service!!!!!!!!