Had a great experience here working with Scott the service manager. I had an incident where my…read morejetski took on water. Scott treated the situation as if it was his own jetski. Due to his urgency he was able to have the engine back up and running before any damage was done to the internals. Always a pleasure working with their sales and service team.

I would not recommend these people to my worst enemy they constantly put you on hold saying that…read morethey're busy. I've been in the store multiple times they're never that busy. They are the laziest people ever. And if you don't have anything above 2016 or newer, they refuse to work on it so don't even waste your time on these pathetic ass people if you need to buy anything or have anything worked on go elsewhere because these people are just gonna waste your fucking time

Buyer Beware West…read moreCoast Powersports sold me a ski that doesn't even float! They wouldn't let me water test it, assured me if I had issues that they stand behind their products. Their exact words "were not some dirt lot company". Guess what? They lie straight to your face. I purchased a 2019 Ultra 310 with only 12 hours. I put $7500 down, paid all their BS dealer fees, taxes and prep fees, then immediately paid another $1000 towards the remainder balance of $6800. I ran the ski in a no wake zone for 1.5 hours the first day I purchased it. Unfortunately, we had bad weather that week so I couldn't comfortably take it out in the gulf. The second day I put another 1.5 hours on it in the same no wake zone. The third day was nice weather so I finally took it out for a real ride. Loaded the lady and myself and we went under the skyway bridge. On the way back I finally gave it full throttle for the first time. It immediately started having a bad vibration and I turned around to limp it back to the dock. On the way back it started sinking!! I barely managed to beach it on a sandbar and had to call SeaTow for a rescue. At this point I've put 4 hours of ride time on the ski! I brought the ski to the Jet ski repair shop hoping it would be something minor. They took the intake apart and verified it had water in the motor. I had them button it back up and immediately took it back to west coast powersports. Guess what they said? "There's no water in the oil" and the ski is in good shape, that maybe I left the plugs out or didn't flush it properly. I told them I have video proof of water in the oil and they need to service it and find the leak. They said they would send it off to a specialist that would repair it. A week later I pick up the ski and take it straight to the dock. Not to my surprise, it started sinking immediately. I took it straight back and they sent it back to their "specialist". A few days later they call me saying they'll get me into a brand new ski. Sounds good right? Well, they ran my credit without my authorization for a ski I didn't even want. Then they tried to roll over the $5800 negative equity into their new ski. Plus, they wanted to charge me another $2k in taxes and dealer fees on top, essentially meaning I'm out almost $10k within a week, and paying almost $27k for a ski they have listed for $15,600. The audacity of them to think someone would do this is absurd. Also, they have the ski listed on their website for $15,600 but they tried selling it to me $1000 more with a 7% interest. I declined the offer and at that time they stated that I damaged my ski after the purchase. Turns out the entire intake plate was half ass siliconed on. They literally said I caused the damage, tried to repair it, then brought it back to them! I went back to West Coast Powersports today to pick up the ski, I raised hell, I asked for the service report from their "specialist" and they refused. They called the cops and trespassed me from their property. Leaving me with a $14k ski that doesn't float and has water in the motor. DO NOT SHOP HERE! Don't support businesses like this!

Want to give these guys a shout out during COVID- All other local Sea Doo dealerships wouldnt even…read morelook at my sea doo if it wasnt purchased by them! These guys got me in right away and repaired it within 2 days under factory warranty = FREE! Thank you Ben (employed there 17 years) and new guy Kelsey!

The positive: I stopped in here to get some fuel work done on my metric bike. These guys were…read moreextremely helpful. Did a great job getting the bike to me in a timely manner, especially considering they lost one of their own/my mechanic while the bike was tore down. 1) Prices were fair. The mechanic that finished my bike was extremely helpful and did a great job of keeping me in the loop. 2) They do have parts, accessories and apparel. 3) Great selection of handle bars. The negative: the bike broke down 1 month after getting it back. Same issue that I got fixed at the RF. We take a look...failed fuel pump. No issue, as this type of failure can happen from time to time. However, the real issue was that the fuel pump was the incorrect pump for the bike. My riding partner had a similiar experience on her metric bike, as well. Bottomline: if you're a metric bike, go somewhere else.

I knew Shelby when he worked at another place and followed him to this place. I have a custom bike…read morethat needed custom cables and I talked to him and he had them done almost immediately. This is a one stop shop for repairs or help in any way on any bike. They got ya covered. The people here give you the vibe that you've known each other forever. Just friends bonding through the love of motorcycles. I feel a great amount of comfort trusting this company. There's a reason they have been here so long and I highly recommend them for all your motorcycle needs! Thank you again! And thank you Shelby!

Have had Kevin and son do my detailing (rv and cars) for years. Always on time, well equipped,…read moregreat attention to detail, etc. Good value!

Conned my brother into getting a new plan saying he can change his old number to it in 24 hours,…read moretotal lie.. you have to have it a month. Also I went in and he was zero help, and was saying the only way to get a good price was getting another line. I went to 19 and 77th ave store, so much more professional.

Great experience! I feel so lucky to come to this place after being "burned" at another store. My…read morefriend told me about his great experience here so I came here too. Location - right across the street from closed Wagon Wheel Fleemarket. Beautiful, full of light store. I was only customer so got full attention of the nice sales girl. I've asked her about advertised deal, but in the store I found even better phone for great price of "free". I was looking to switch company anyway so it worked for me. My friend has plan for $30/mo. All I had to do is ask. I left store very happy with brand name new phone, paid $30 for month of service. That's it! Looking for good deal? Come here! Owner have this business for 33 years already. It's mean he knows how to make customer happy.

Service was very good considering there was only one person working! Took my friend in there…read morebecause her phone stopped working. She was able to upgrade and get a brand new phone in and out within 20 minutes less than $90. Store was very clean !!! the people in there are very personable. Every time I've ever gone in there and check my neighbors or family. They've been fast respectful in and out no problems whatsoever.

I was taken advantage if at this store! I went in to buy a new phone. I was asked How much I wanted…read moreto pay. I stated about $250. I was offered a Samsung for about $250 and they would include a Party Box speaker, tablet, phone case and screen cover for NO CHARGE. I find out later that the clerk RIPPED ME OFF FOR $700! I paid $188 that day and found out I'm on the hook for a $500 phone! I was charged for all of the FREE stuff and put on a payment lease plan for the phone. THESE PEOPLE ARE THIEVES! It has been reported to Metro, so far to NO AVAIL. AVOID THIS PLACE AT ALL COSTS. LIARS AND THIEVES!

Erik only gets 5 stars because you don't have a 1000 star option. The Pinellas Park store was being…read moremanned (boy-ed) by some 15 year old...kid didn't have a clue and tried to say my phone was obsolete and needed to be replaced. I decided to go to the Tyrone store...my usual spot and Erik EXPERTLY handled my bad attitude and my issue... this dude needs his own window office and be in control of your "franchisees". A company is only as good as it's best associates.."Erik Get's Rich" should be the headlines tomorro!

Worst customer service ever. bought a phone couldn't return it after 3 day. phone was too heavy…read more Store had no display to look at iPhone. The store manager had no concern about helping his customer. I would not support this store out. The store manager didn't have any to resolve the issue.

I have always dealt personally with only Kaiser at this location because of bad experiences at…read moreother locations. I only go to this store and recommend others to do so also. He genuinely cares about his customers and I trust him with anything pertaining to helping me with my account. However on July 7th I visited the store because I had to get a new phone and he was off that day. I had the pleasure of meeting Melvin and Glenda. My situation was a bit complicated and they both teamed up to help me in anyway that they could. They were very patient, their customer service should be well over 10+ star's, their energy upon showing how much they actually care about their customers and made me feel welcomed. Now that Melvin and Glenda helped me solve my phone issue and helping me decide on which phone fits best for me, I know now that there's two other employees at this location that are just as trustworthy, will take the time to help me with whatever I need, and really take pride in what they do. They're very knowledgeable and extremely inviting. The team that has been built at this location are far from boring, and really made my day when I walked out that door. I highly recommend coming to this location, because Melvin, Glenda, and Kasier are dedicated to helping you with anything and I promise you that as soon as you walk in the door, having the pleasure of meeting one of them, you won't be disappointed, while leaving with that reinsurance that you were not taken advantage of.