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    T-Mobile Experience Store

    2.1 (13 reviews)
    ModerateMobile Phones
    Open 10:00 am - 8:00 pm

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    2 months ago

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    2 years ago

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    5 years ago

    Came in for a trade-in and Taylor was awesome! He answered all our questions and went above and beyond then expected. Thanks Taylor!

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    5 years ago

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    5 years ago

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    5 years ago

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    9 years ago

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    12 years ago

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    11 years ago

    Just awful!!!!!!!!!! The customer service and my phone service are extremely awful. Time for a change.

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    11 years ago

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    12 years ago

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    8 years ago

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    14 years ago

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    Ask the Community - T-Mobile Experience Store

    Verify this business for free

    People searched for Mobile Phones 176 times last month within 15 miles of this business.

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    Verizon

    Verizon

    2.0
    (13 reviews)
    0.6 mi
    $$

    This store messed up my account when I traded in a watch and phone in October, since then I have…read morebeen dealing with the store and customer service and 3 months now and my account is still messed up. The real kicker just happened Wednesday when Monday my account said I owed the normal amount and then Wednesday they charged me over $350 more and caused my account to be overdrawn. I have been trying to get my account corrected but to no avail. Verizon customer service is the worst, when you ask for a manager they never get you to a manager just keep shuffling me around to other foreign staff on the call in line. Never get an American to help me. If I didn't have a contract I would leave Verizon so fast. If I could give negative stats I would.

    I'm not even sure where to start. I feel like I'm starting to sound like a recording. I started out…read moreby switching from cricket to them and obtained an iPhone 16 the tablet and internet and was quoted approximately $90 a month because of life line Internet because of my income. Needless to say worked out of there with paying about $170 just in sales tax etc within 5 days received my first Bill didn't pay much attention to it cuz I thought I had a month however it was 275 to my amazement. I returned to the store things were to be a fixed mind you my phone has already been turned off I'm going to make this short my next month's bill was $600 nothing had been done I continue to make payments way over what my projected Mount was supposed to be up to $200.00 it has been 7 months and my phone has been turned off 8 times. Last month I had no service for 17 days . Even though $290.00 was paid . Service restored by Liberty store. After 3 hours til 31st. At 12:25am service was discontinued again. It's November, I paid $130 like they asked on 5 th. If my service gets disconnected this month everything I own a Verizon goes back and I'm done. If anything they owe me

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    Best Buy

    Best Buy

    2.1
    (48 reviews)
    0.8 mi
    $$

    Great Performance, Solid Build, and Smooth Buying Experience…read more I recently purchased a CyberPowerPC desktop from Best Buy in Lee's Summit, and overall I'm very impressed with the experience and the quality of the system. The PC was well-packaged, cleanly built, and worked perfectly right out of the box with no setup issues. Performance has been excellent for both gaming and everyday use. Temps are solid, airflow is good, and the components were exactly as advertised. The system feels well-optimized and stable even under heavier loads, which says a lot about the assembly and quality control. I also appreciate that CyberPowerPC uses name-brand parts rather than generic components, which gives me confidence in long-term reliability and upgrade potential. For a prebuilt, the value is very competitive compared to building myself. Overall, this was a smooth purchase and a great PC. I'd confidently recommend CyberPowerPC to anyone looking for a powerful, ready-to-go system without the hassle of building from scratch.

    Bought Norton 360 antivirus on line. Good price. Unfortunately, not Best Buys fault, tried to…read moreactivate, but Norton demanded a valid credit card number to put on file, when it expires in a year's time, they will automatically renew at a much higher price, in this case, $105.99 would be charged on automatic renewal. This info must be given before Norton would allow activation. Called customer service, call routed to India, but agent managed to activate without giving out visa number. Norton is very sneaky in this regard. Good product, lousy treatment of customers. Will never buy Norton product again.

    Batteries Plus

    Batteries Plus

    2.1
    (18 reviews)
    0.1 mi

    Awful product availability/ customer service. We came to get a new key cut for our car so we would…read morehave a spare. Realized they didn't have it in stock after we got there, so they had to order one and asked us to come back. They call about a week later letting us know the key arrived, but the guy cutting it dropped it while cutting it and it wouldn't fit in our ignition. So they had to order more again. We wait another week, come back after they called to tell us that it was finally in... And the only person that was working in that store is not a technician qualified to cut a key, so for the third time we left without the key. We have already paid for the key... and have been waiting almost a month at this point and still don't have the dang key. So frustrating.

    Two weeks ago a nice customer service helping to order a key fob ; and supposed they will call us…read moreto bring the car ; we wait one week and nobody call us , then we called and the person at that moment just said the trailer with the stuff will arrive Tuesday then we wait again nobody call then we call again and the last guy just telling your key fob didn't arrive and if we want a refund . So after two weeks with no attention to the customer comes with it so disappointed . Was wrong instead to call why is the reason the key fob was not here or more information . But to don't be bother him was easy just said you want your refund .I hope the management has an answer and solve this issue

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    T-Mobile Experience Store - mobilephones - Updated July 2026

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