Wow...great customer service. Actually my first at a Verizon store ever. These people were so…read morenice, an elderly woman came into the store while I was there with a cake for the employees. She knew their names...it was wonderful to see. Help me buy a new phone and transferred all the data. Highly recommend

I would not recommend getting a phone here unless you have a week to get your phone. Either there…read moreWi-Fi is down or there activation system is slow. Waited over an hour to order my phone, then waited two hours to pick up the phone but left cause I didn't want to wait any longer. They never answer their phone and send you straight to Verizon customer service. When I finally had an additional two hours to pick up my phone I was met with attitude for no reason. The Verizon store on 30 and 41 is 10 times better. This place is a 3rd party company to Verizon so any issues you have Verizon cant help you and you have to deal with this place.

Came in today to get a new upgrade, just waiting a little because they're busy but did not wait too…read morelong. Fernando B. was my helper and he was so nice and very helpful! He also was very informative which I love . He took his time and help us ! I would recommend this place for sure. I felt very value as a customer.

We called and canceled our land line but kept our cell phone service. But a couple of days later,…read moreour cell phones did not work. ATT canceled our entire account. We called the customer service line, and after two frustrating conversations, they said we needed to go into an actual store. THANKFULLY Kevin was working at the Tinley Park location. I was ready to be even more frustrated, but after about 20 minutes taking to a couple of people on the employee help line, he was able to re-establish our cell service. It stinks that due to a mistake on ATT's end, we had to take time out of our day to get cell service back, but at least Kevin was very helpful and got the job done!

My Internet went out & the help desk is ZERO help. Their solutions include unplugging & plugging…read morein the router. If that does not work, they tell you that they will have to escalate it and have someone call you back. Don't plan on getting that call. Yo will need to call for two more days to get that call back. They then go through the same unplug & plug the router back in. When that does not work their solution is to send a tech out for almost $900. I work from home a few days a week & and need an Internet provider that is reliable - Nitco is NOT it.

Thank you Team Nitco, I recently called with an issue with my internet connection going on and off…read moreevery 10 min, The tech service gentle man was on point, listened to my issues, check the connection from his end, deemed there was an issue, I was given a with-in 48 hour time frame. 8 am the next morning the server tech was knocking at my door. He wouldn't come in until he put those blue shoe covers on, he insisted. Came in and found the modem took a hit during the last storm we had in Hebron. he swapped out the modem checked the connection and all was good then he left, about 2 hours later my dogs were going crazy so I went out to check the property, it was the same tech, I was just about to tell him the connections just went out, he smiled and said he and the tech department were monitoring the connection and seen the connection drop, the service tech went on a mission to figure out the issue. He did all the checks outside and inside the house, everything was as is it should be, so puzzled he was, then said let my check wireing at the cross over pole in front. BOOM that was it, the juntion box was busted open and the wires looked like a mouse was chewing through them. I have to say, "Nitco", "Tech support operator" and The service tech" didnt just call it job done, they monitored the issue until thing were fixed. Thank you once again Team Nitco you noticed an issue before I did and jumpped on it.

Great customer service! Purchased two phones and very…read morepleased with the overall experience as well as the service of cricket.

Worst customer service ever..would never have my worse enemy go there.scammers 100 percent..i…read morestopped my cricket account after 8 yrs of service with this company.would never go bacck if they paid me

I was in this verizon on 9/13/2025 and Taylor was the person that I was working with. I got all the…read moreway to pay for my daughter's new phone when for some reason my card would not work to make the payment and I said that was not a problem because the bank was right downtown the street. I GOT BACK WITH the cash and Taylor informed me that they could not take cash. I asked why would you let me go to the bank and get cash and come back and tell me you can't take cash

Great customer service and unbeatable prices! I've been to multiple Boost stores in the area and…read morethese guys are definitely the most patient and helpful. A+

Boost Mobile really let me down…read more I've been with them for nearly 20 years; and what happened recently made me realize they're not the company they used to be. I broke my phone and went to Walmart to get a new Boost device; something I've done several times over the years with no issue. My account was already active, fully paid, and all I needed was to transfer my number to a new phone. Simple, right? I spent $40 on the phone; and because I'm a clutz and wanted to be extra safe, I picked up a case for another $20. That's already $60, and I hadn't even started on activation. When I tried to activate the phone myself, it said the device was locked; something that's never happened before with other Walmart Boost phones. I called Boost Mobile, spoke to multiple people, and was told to visit a store to finish setup; not one person mentioned I'd be charged anything. At the store, all the rep did was transfer my number; nothing more. But just as I'm about to leave, she tells me I owe $48.55. I was charged $35 for "activation" on an account that was already active and paid for; and $10 for a SIM card that was already included with the phone. No warning; no explanation until the job was done. All in, I spent over $100 just to keep using the service I already had. My phone isn't a luxury; it's a necessity. Money is already hard enough as it is; and just when I needed a little help getting reconnected, I was hit with surprise charges and taken advantage of by a company I trusted. The most disappointing part is the complete lack of transparency and care. I've been loyal to Boost Mobile for years; but this experience made it clear that loyalty doesn't mean a thing to them. I've tried to find a way to contact someone higher up, anyone beyond the usual representatives, but there's no public information for the CEO, and no one I've spoken with has been able to offer any real help or escalate my issue. I would not recommend Boost Mobile to anyone. Find a provider that genuinely wants to help people; not one that profits off of desperation. Boost showed me exactly what they value; and it's not their customers. I posted this review on Google as well. Everyone needs to be aware.

Ran is a wonderful person and salesman. he helped us with all of our wants and needs and is a…read morecaring sweet young man. I give it a 10-10. great service

I have had to use their faxing and copying services. It is very economical and customer service is…read moregreat.

I've never had any problems with this usps store and never had a wait more than a few minutes. I…read morehave primarily used the store to return amazon items but it appears they also have fax/copying/ and scanning if you ever need that. They also have a notary I have used but you have to call in advance for the hours. The store is in a strip mall by the jewel and convenient for a quick stop.

Terrible customer service from Jennifer at the UPS location in Munster, Indiana. She was rude,…read moredismissive, and completely unhelpful. Her attitude made a simple interaction unnecessarily frustrating. She also stated that she works at the Highland location, which is concerning if this behavior carries over there as well. One of the worst UPS experiences I've had. NO STARS . And she took pride in being unprofessional and thanked me for telling her that her attitude was unprofessional and unnecessary clearly she need to be retrained for quality and I must say (never )have I experienced this at this location...

Ups store at 609 ridge is horrible young there was rude i was told that i could have a package…read moredelivered to this location and pay a $8 fee, only to be told later that I was miss informed and I had to be a P.O Box holder to get packages delivered to this location now do to this information I could not get my package