Horrible business. Told us about a week to fix the phone and then kept the phone for almost 5…read moreweeks. Told us they could fix it but never told us it would be a ridiculous amount of time. They NEVER communicated. I had to call for an update everytime. Finally after a month of this and them saying they need to order more parts and they don't know when it will be done i got frustrated and the boy told me "the phone is completely destroyed" well you should've said that from the first time the technician looked at it if he knew it would take more than a month to fix it. So he tells me that i could come pick up the phone and he would have it ready the next day. When we went to pick it up it wasn't even IN THEIR STORE! SO unreliable and not helpful whatsoever if the communication was better we wouldn't be as upset!! The customer service is what we are angry about !!

Had a severe battery swell in my Samsung S22 Ultra and SIM could not be read. I was traveling…read morethrough the area so I took it into Tech Made Easy. They had the needed battery in stock and did a great job of replacing it old one, figuring out the SIM read error and making the case fit back to gether perfectly. All this was done in a very timely manner (less than an hour with another repair ahead of mine) and the total charge was only the price of the battery. In addition to the service, the staff was really great in all regards. Very happy I ended up near here when the problem occurred.

Awesome experience with Taylor who guided us through the gauntlet of options as we returned to…read moreVerizon after experimenting with T-MOBILE for 3 years. Thank you Taylor!!!

I subscribed to their wireless hime internet for ten months. It worked great for nine months, then…read moresuddenly it was terrible. Verizon tech support is borderline useless. I fiallt had to cancel this week. The people in the local office are great, but they can't do much about technical issues. Also, Verizon makes it ridiculously difficult to cancel the service.

I can't believe I'm actually giving spectrum a 5 star review!…read more What a breath of fresh air. Welcome to living in a small town where people are kind and knowledgeable. I came in to get a new SIM card for my phone. There was ample parking. No lines! Friendly staff. Clean store. It was a great experience.

Spectrum is a ripoff!! I canceled my account 8 days into the billing cycle but they're charging for…read morethe whole month. They should only charge me for the 8 days before I cancelled.

I went in here about a year ago to buy a SATA to Molex power adapter. Immediately after walking in…read morethe door I was approached by the nearest salesman. I told him what I wanted and he immediately replied, "No, we don't have anything like that." Then I gave him the part number and told him the Radio Shack website indicated they had them in stock. "Oh," was his response. This wasn't the first time I've had this experience at this store. The time before it was a 12V cigarette lighter style connector. That time I didn't have a part number with me so I just smiled as the salesman told me "we don't have that" then went and found it myself. He seemed unimpressed when I took my purchase to the register. This store would be infinitely better if they would build a jail cell style cage around the register area and lock the salespeople in there for the duration of their shift. That way I could browse around to find what I need without them harassing me with their ignorance. And who knows, I might even find another item or two to buy if I wasn't trying to get away from them as quickly as possible.

Okay... so I sent my husband to fetch a battery for my antique cell phone. I don't generally use my…read morecell that much, and don't care to type with my thumbs. Cell phones, to me, are for incoming and outgoing calls period. The old phone still worked. He landed at Radio Shack, and I have to say the experience turned out to be quite funny. He comes home with the dead phone and says "They laughed when I suggested a battery! The girl asked how OLD the phone was and offered the choice of 4 available 'free' models". So we both go back to the store. I will not say everything was excellent, nor was everything I witnessed what I would call "professional", but, suffice to say, we chuckled our way through getting hooked up with a new phone. And it wasn't a horrid experience as I've had in the past. We were in the store plenty long enough to see exactly how they operate by phone. Another guy was busily trying to access information from... somewhere, so he insisted his customer was impatiently waiting for an answer. Problem... he didn't have a customer. Beyond that, we got a phone, had some laughs, and didn't feel too bad about the experience. It will not be my first choice for shopping electronics - never has been. But it's nice to know you CAN order antique phone batteries at this location, if you really want to. :)

I went in to ask questions about getting lines and they ran a credit check on me. They told me that…read moreI could come in Monday for new phones which was fine. But than my husband went over to Sprint and they ran his credit, got us all set up with phones and tablets. While we were here at Sprint one of the workers went over to US Cellular to talk to them and they told the Sprint worker that I'm being classified as a fraud and that they should watch out for me. Needless to say, I'm having my mother in law deactivate her accounts with them and we will no longer ever be in business with them again!!

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

My mother's phone 'died' while she was visiting us. We bought a replacement phone, and took it into…read moreVerizon in North Bend as my mother was worried about setting it up on our own. (Even though I've done this a number of times, she hasn't.) The manager Dalton was amazing! Relaxed, very helpful, respectful, knowledgeable, and willing to take the time we needed. Mom was completely confident with his assistance. We left with big smiles! Thanks Dalton for stellar customer service! (P.S. Check Google reviews on this same business and you will see many more reviews that echo mine - great customer service!)

They are friendly but not trust worthy. Check your bill and make sure they haven't added any…read more"add-ons" without your authorization. They will add these to get higher commissions, even if you decline them.

This guy is awesome, he replaced my wife's back glass on an iPhone XR and it was an extremely…read moreprofessional job. I didn't fully appreciate it until I saw my fathers iPhone that he had the glass replaced in a mall and it looked horrible. Dale deserves 6 stars

Had him replace my screen Tool 10 days…read moreWhile he had it i was victim of massive fraud Got my computer back and my chrome was no longer on it Happened previous with this guy to a smaller scale, couldn't believe it was him... Don't trust this guy

Deceptive practices. Sell insurance for phones that are not covered. Please know what models that…read moreare or are not covered by assurion.

Terrible smell of heavy body odor there not sure where it comes from a lot of drama focused on a…read moreolder man that forgot his Identification in the car. Wait times are at least 45 minutes or greater for simple bill pays. If you can order everything on line your going be better off plus it's cheaper.

Colin was awesome today!! He helped me so much with the settings and E mail problems I was…read morehaving..... he was very persistent in getting my problems resolved. Awesome customer service with a smile excellent customer service..!!! Michael C

of all the AT&T stores I've been in the staff here is by far the most polite and pro-active…read morecustomer service team yet! Every one of the young men in this store are respectful, knowledgeable and patient. Glad they are here!