Absolutely the best cell provider I've ever had the pleasure of doing business with!…read moreEmily is always so very helpful. I think the company's core values really show in the customer service and the way they treat everyone like family.

Kolby was such a wonderful help to me. My phone decided to stop working just before Christmas and I…read morewent through my phone carrier insurance and received a replacement after I went to the youbreakitIfixit store in Canton and was told they could not do anything with it. After I received the replacement phone, I could not transfer anything from my broken phone and was told I would have to replace the screen (which i tried to do prior to the replacement phone but was told it was not possible) to being told to even think about transferring all my stuff it would cost me $300.00 -$500.00 to repair my broken phone to transfer everything, which was crazy because I was informed differently prior to the replacement. I searched and called and went by other stores to have them tell me the same thing. Then I came across Selectel here in Ellijay and met Kolby. Kolby not only was a God send, he was patient and understanding and said he could fix it but he would have to order a device. He had the device ordered and was able to transfer everything with no problem plus saved me a lot of money. If you have any issues with your phone, I would highly recommend going by there and speaking to Kolby before giving up hope. I can not thank them enough for helping me with the debacle that my Samsung flip phone went through and saving my photos, videos and everything else that I had on it.

I've been trying to get a hold of my business account manager there for months now every time I try…read moreto reach somebody out there doesn't work. They gave me their business lines. No reply. I've texted. I've called beyond disappointed. Because when I walked in there, honestly, I felt truly like they were gonna be the ones to help my business. Doesn't seem that way. Pictures available I just don't wanna throw anybody under the bridge.

They work with you however they can. Chris is awesome, I've bought multiple phones from…read moreThis location. Everyone is Super friendly.

Overall I really like the store I have been coming here for a couple years. They are very helpful…read moreand gave the best job that you can do. It is very clean organized with a fresh layout of all of the devices. My primary issue is with the poor reception and not being able to use my phone without Wi-Fi and more rural places. For a company that is supposed to have the best reception anywhere and is not doing a good job. I feel like I have been made promises that can never come true.

I noticed most of the reviews are from 1-2 years ago and I…read morewas so PLEASED with the customer service that I felt led to put an UP TO DATE rating in for this store! I'm not sure what changed, but they were fast and efficient... Tony handled my issues and transferred all of my data without fail to my new iPhone...I'll definitely be back!!'

Best place around to meet your cellular, home phone, home internet, and tablet needs.read more

Great selection on Verizon phones and reasonable prices. Great service. Friendly staff.read more

Loved the new manager she was so helpful. No wait and extremely knowledgeable. Phoenix was also…read moreamazing in helping me with transferring phones. This will be my go-to store!

Phoenix and Shannon were amazing help! I had a complicated problem and they found a workable…read moresolution. will definitely be back!

My husband passed 2 months ago and I needed to switch from t mobile because of cost. I need my…read morephone to work and was having trouble getting my phone unlocked. Not only were the employees at this location kind and compassionate but they saved me from having to set my phone back to factory settings which their customer service line support said to do. I burst into tears at the thought of losing the last pics and messages of my husband. But not only did they give me a minute to compose myself but told me the truth that resetting my phone was not needed. I went home and now not only is my phone working but I still have my memories. Excellent staff that are knowledgeable and caring. They all deserve a huge raise!!

From the owner: Visit the T-Mobile store in Knoxville and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 206 Morrell Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I was also lied to about the promotion... I bought my phone on 12/31/20. My husband also upgraded…read morethat day! I hope the store made enough money on it to stay open! Because they have lost customers forever! No customers, no money! I really hope Russell Cellular doesn't try this again! I'm sure the BBB is blowing up there phone from all the complaints coming in from this scam! Beware before you buy from this business!

Very poor customer service. This was my second time visiting this location; I spent 20+ minutes…read morewaiting to receive no assistance. The older woman didn't acknowledge me until it was my turn, but she DID greet the two customers after me with a friendly "Welcome to Verizon!" I'm a new customer, so I need ID, right? I presented three forms of ID, plus my credit card and proof of temporary address. That wasn't enough for her to help. She shooed me away and told me to call 800. Corporate helped me, no problem. Don't bother with this location. Cleveland #1? More like Cleveland, Last Resort.

Travis is absolutely wonderful. He came to my house, diagnosed the problem and the solution. He…read morewent to the store and purchased what I needed. Installed the necessary equipment, made sure it worked with all my devices. And, he did all this on New Year's Day. I don't know of anyone else who would do this! Then, I asked him to clean up my computer. It runs like a dream. He made it run faster and better than ever and did all this in one day. I can highly recommend him. Plus, my dogs liked him! Irene Moore

From the owner: We specialize in computer repair and other computer services we install and configure routers…read moremodems and other network hardware based on your needs we can design and build custom computers and multimedia systems if you need a website we can do that too We also do mobile phone repair