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    T-Mobile

    5.0 (1 review)
    ModerateMobile Phones
    Open 10:00 am - 8:00 pm

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    Verizon

    Verizon

    2.0(21 reviews)
    0.8 mi
    $$$

    I previously activated a device with a physical sim card and needed to reactivate this older device…read morewhen my current phone died. I spent 2 hours on call with customer service, who kept assuring me "we're resolving your issue", for them to abruptly drop me, and redirect me to a new agent. When the new agent proceeded to start over again I complained and asked to speak to a manager, at which point the agent went silent and also eventually dropped the call. based on all the negative reviews on the internet, it would seem "they're too big to care."

    Zeke was our assistant at Verizon. He assessed our want and need. When we did not want the extra…read more$19.00 per month for each Phone, he proceeded to use my iPhone 13pro to place the order while we were at the store. He told us after approximately 25 minutes that the order was still pending, that we should go to get something to eat, as he would text us when ready. We returned approximately 1 hour later and he told another associate to check our order. He could not locate an order I asked him if it was a practice, that Zeke would use my iPhone to place an order and he stated we may get a better offer thru our phone. They had to work with a associate at the front desk, in order to process our order They said it would take about 30-60 minutes to switch our old phones to new phones and recommended us to take phones home to activate. We had to talk to a representative 55 minutes a week later to activate 1 phone to operate properly I do not recommend A representative name Zeke, do to not buying protection services. It affects his numbers and money

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    T-Mobile - mobilephones - Updated September 2026

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