Nick is the most knowledgeable phone expert in the business. He will help you buy, service or…read morerepair any phone of your choice and do it with a smile. I've gone there for years, would never go anywhere else.

The charging port on my phone broke, and it became a nightmare to charge wirelessly. I called a few…read moreplaces, and this place is 3 minutes from my house. CB gave me a quote, and was able to provide service right away. It took about 2 hrs. He charged $80. If I would've went through my insurance it would've cost me $250 to replace the phone.

Thee worst place ever! Took my phone there to get LCD Screen fixed this week, I guess the "owner"…read morewas out of town so his brother said he could fix it! It took him two hours to replace screen, then I found that my earpiece speaker was now not working. I immediately returned for him to fix at that time he disassembled my phone again to follow up with "this is stressful, I'm not the expert". He assured me his brother could fix it tomorrow. Prior to leaving I requested a receipt, he said we don't do receipts and wrote his name, amount paid and date on a sheet of paper! Return the following day to now a phone that won't work with any LCDs and turn on! Owner looked me in the face to say "it's not his fault I took the risk when allowing them to fix my phone" . The "Owner" then handed my my phone back returned my money with an extra twenty for my trouble, while telling me to take it to apple store. Fast forward today took to Apple store to find out they didn't replace all the components, screws are missing and the heating elements are missing. This store basically gave me a shell of a phone and a $600 problem. I have to now buy another phone while still under contract with this phone! Do not go to this place! They won't return my calls and hangs up on me! They clearly are in the business of taking advantage of people!

****highly recommended**** Came to store to get 5g internet. Was assisted immediately by Uriah (I…read morehope I spelled his name correctly). Uriah was incredible helpful, very knowledgable and not only did we discuss my business cell phone plan for any possible upgrades/changes, but he shared the best possible deal for me to get 5g internet. I SAVED money going to the store rather than dealing with Verizon online. Plus, I got other lingering questions I had answered. If you need/change of service, go to Uriah. He will answer all your questions, so you leave the store informed and happy. Thank you Uriah and (Nate---for being such a great store manager).

I never had an issue with returning items till today. All I had to do was show the barcode on my…read morephone and it was affixed on the package. The okder woman behind the counter with glasses today told me I had to buy boxes before they coukd be shipped and I had to print the codes for her. They need to wear name tags. New home, items that didnt work, and this is the closest to home, to return with everything, go to a different UPS that actually took care of me. Will not recommend.

This UPS store goes above and beyond in customer service EVERY time I go there. Super impressed…read morewith Pam and Hussein. Fast, efficien and extremely helpful, and knowledgeable. Good job guys!!!

We had THE BEST experience here today. Not for the newness of the store, not for pricing()…read morecertainly not for parking. But solely for Alex who was patient with our lack of knowledge with the fast paced technology, kindhearted, informative about our old phones, and what to expect from our new phones, how they will interact when pairing with Apple Watches and very talented in other areas . Alex is a great tweener. She relates to the newness of technology, yet she appreciates what others face when they don't quite get what is going on. Kudos Apple Store. She's a keeper.

I walked into the store today, it was packed with people, I was greeted and told of my problem with…read moreiPhone 12 Pro not working or booting up, I said it could be be the battery? I was passed of to several different people and finally was able to get a knowledgeable technician but he was working with several other people and technical staff constantly asking him other question. After the diagnostic tests, it was determined the motherboard was faulty and would cost $400-600.00 for the repair but it might be other aspect, he never checked the actual battery which was what I was asking about. I told him, I just got this iPhone 12 Pro from Amazon several days ago. This technical support person said he sent me an email but when I checked my backup iPhone 5+, (I was upgrading to Apple 12 Pro) email was never sent and he was only interested in selling the newest iPhone 17 and i felt like this support was not enough for me, because he was constantly working with everyone else but me. I was observing other Apple customers who had purchased new devices and these iPhones were experiencing the same problems I had with iPhone 12 Pro. Not a happy customer service experience. I know from Apple newest IOS 26 release has caused major issues which was on my new IPhone 12Pro which could be why it never worked to begin with and battery was never mentioned to me if it was working or not. I contacted Amazon and returning the defective Apple 12 Pro. Luckily, my old iPhone 8 + is still working but I had to get a new SIM card at T Mobile. Why is Apple constantly updating their IOS with terrible updates which are causing me and many others issue? I cannot update past 16 IOS and the IOS 17 updates are on most of my Apps which is terrible. I had to backup my iPhone 5 + via ICloud. website because I can't get into Apple Store, or many other app.

I recently stopped by the Staples store in Elyria with a print project, thinking I would be able to…read moreprint everything myself. I quickly realized that I needed some guidance, and the staff was more than willing to help, even though they were clearly very busy. I noticed they were constantly being interrupted while trying to complete their daily work, yet they remained patient, courteous, and focused on helping every customer. I truly appreciated the time they took to help me finish my project quickly and correctly. A special thank you to the Print & Marketing Supervisor, Tyshre, who was exceptionally helpful, professional, and knowledgeable. Tyshre went above and beyond to make sure everything turned out perfectly. Outstanding customer service like this deserves to be recognized. Thank you to Tyshre and the entire Elyria Staples team for a great experience!

This is for Elyria OH Staples, Printing Services. The young man who staffed the desk was efficient,…read morevery knowledgeable, kind and patient, especially when lots of customers came in just before closing, all wanting their stuff. I was very impressed. A quality service, a wonderful employee. Thank you!

I needed a funeral program printed for my son's funeral. It's a sad situation but Terry helped me…read moredesign the program and had it ready for printing the next day. The program exceeded my expectations!! I didn't know FedEx Office did printing like that. I will highly recommend Terry and other staff who were all very polite and helpful!

Every time I go in the team is very friendly and helpful. The prices for shipping are better than…read moreothers. Great value for my money.

I needed something notarized. I called in advance and was notified a notary would be available…read moreuntil 6:30 pm that day. I arrived at 4:45 p.m. and the process was flawless. The person at the desk (Heather) was helpful and quickly notarized my document. I would recommend this location for notary services. Thanks for the good service.

This review is for the UPS store at 30628 Detroit. I get monthly packages from a vendor, that…read moreare supposed to arrive by the 15th of every month, and the dates they arrive vary. The group at the store always contacts me when it arrives, and has it set aside for me when I come in. Great service, great staff.