I came in to fix a deeply chipped phone and was worried that it would take longer than a day, even…read morethough I had a flight the next day. I came in, they talked to be about insurance which helped me know what I had access to and was super helpful, they checked the price with me before checking that they had the parts, they found the parts, and gave me an estimate of 2-3 hours. When I came back I did have to wait in line a bit, but it was worth it because my phone was fixed and completely back to normal. Great service and amazing work.

What was the most frustrating thing was the fact that they had to order a part, and it took nearly…read morea week to get there. Bros: you work 20 mins from MicroCenter... There's no reason why you guys don't have an account with them and can get parts way quicker. I get you want to make your 600% markup on parts but to have a customer wait a full week for a part that microcenter had available for pickup same day is insane. And when I offered to go get it FOR you, you say that you don't allow that... won't come here again. Just bring your stuff to microcenter

The customer service here is ALWAYS 5 star. The employees are friendly, patient, and knowledgeable…read more They are also not pushy about selling more products. This is the ONLY Verizon store I will go to.

Excellent customer service at this location. Izal went out this way to help me patiently and…read moreexplain the procedure to troubleshoot a damaged iPhone. Them when I returned the following day with the phone repaired by Apple, he kindly spent over an hour doing the reset and upload from my iCloud. All with a kind attitude- definitely recommend this location

Excellent Customer Service and extremely quick repairs! I dropped my phone and thought it was…read morebroken beyond repair. They had it fixed within two hours.

So glad to find this small business in our own backyard. I brought my Apple 13 pro to be evaluated…read morefor inconsistent charging port issues. We have a Best Buy Geek Squad service and after diagnostic work, we were told that a $450-500 repair was needed. This business offered the same repair for $150. They stated they would test the part before installing and if it did not do the trick, their labor would be $75. They also recommended a battery replacement, while the work was being completed, as mine was borderline after 3-years use. The cost of the battery would have been $75. We had checked with a non-certified Apple T-mobile store who offered us $200 on a replacement phone. Had that been our best option, I would have paid the $225 to fix my current phone (which worked well other than the charging port issue). The Pod Drop also recommended we check with a T-mobile certified Apple Store to see if there was a better deal on a new phone. We did just that and chose to turn in the phone and receive a new phone at no cost, with some tweaks to our plan that did not change the monthly payment. Returned to The Pod Drop to pick up the phone and turn it in to T-mobile. The staff were honest, informative and professional. For this interaction, they did not make a cent, yet they earned a loyal family-customers. We will return to them for all-things cellular. Noticed some good pricing on phone cases and other accessories too. I will be calling their store to check on stock and prices before ordering from Amazon or another big box store. Really appreciate small businesses like this.

This is for the phone clinic inside the Meijer on Brown road. Andre and Devon were both very nice…read moreand helpful. Got my screen replaced and a receipt reprinted with no problems. I'm satisfied with the service I received.

First time customer, my fiance brought her phone to be fixed. They attempted to replace the battery…read moreand the screen, neither worked and we did not get to keep either part. The process took one hour and we were charged 50 dollars. I called and I admit, I was pretty upset and not the kindest. I explained that I didn't think it was fair to be charged fifty dollars for one hour of work without any kind of fix or even getting to keep the battery. I asked if there was someone else I could speak with and the gentleman said that he was the only person. We were offered no other option than paying 200 dollars for a new motherboard.

Great quick service at very reasonable prices. Turnaround times are very fast and service is very…read moregood.

Super knowledgeable owner who did everything for me. Before I had to buy a new part he helped clean…read moremy laptop, looked into settings, helped tighten my screw, etc. He was very friendly and great at explaining what my problem was. Supplies had better prices than Best Buy too ($32 at Best Buy, $20 from ability pc) very helpful over the phone! Feel free to call before you go in

This has more to do with Consumer Cellular. Although Cricket is the blame as well. I wanted to…read moreswitch phone companies from Cricket to Consumer Cellular. Cricket wouldn't release my phone number to them after 10 phone calls. They kept saying they released it when in fact they had not. Consumer Cellular has the most unprofessional ppl working there. Namely Yvonne the Supervisor. What a ridiculous individual she is. She ask me to verify myself by asking when was my cousin's birthday. Which 39 cousin are you referring to? And what kind of question is that? This is a pathetic world. Hate it here. Come Lord Quickly!

Went in to purchase a new phone. Had trouble with it. After a few days I went back and sales person…read moreMakayla helped with all the problems I was having. She not only helped me but also the four other customers that were in their as well while staying cool calm and collective... running back and forth answering questions as well as fixing a few phones.

I have taken some of my computer stuff here a few times. I don't typically write reviews, but my…read morelast experience here was awful. Every time I have been here, I have had to reach out for additional repairs because the job was never done correctly. For minor repairs, the price is reasonable, but for anything above minor, you'll likely have to come back because another problem will arise, or something wasn't fixed properly. This is a small business, and I really don't like being negative, however, the job I paid the owner to complete was not done properly. I reached out to him to inform him, and he basically took my $60 and ran with it. The customer experience was awful, and I do not recommend going here.

My desktop computer wouldn't power up. I took it to AMP Electronics on Sunday and got a free…read moreestimate. Had the motherboard replaced. Picked it up Friday. Very reasonable price and great service. Plus it's a local business!