Consumer Cellular is great. They have great customer service and friendly staff. Whenever I have…read morea problem understanding something on my phone, they come to the rescue!

We were helped by Karlos and Emmanuel. Both were super friendly. Karlos had suggested way to save…read moreus $ each month. Emmanuel had great patience and knowledge of IPhones. We bought a new one and transferred from old phones to new ones. We had WiFi challenges at our house that slowed us down, but Emmanuel hooked us up in an hour or two. So far the signal is exactly the same as we had with AT&T, but at a deep discount over what we had been paying. We are happy we made the transition!

Brian and Cassie helped out my husband and I and were very understanding and helpful! Very thankful…read morefor their good customer service!

Every experience in here has been great. I've been in service with them since they were Sprint in…read morethe 90's and this location has yet to disappoint me over the years. Always ready to help and are patient/kind even when they are busy! Very personable. Much better than AT&T and it's not close.

Im so glad I drove to the Spectrum in St. Charles off Zumbel the Customer service was the best the…read morelady who helped us was so nice and helped me with my Mom who was using a walker I had gone to the one on the rock road It was horrible and would rather drive

Went to this location to drop off their spectrum equipment and cancel services and they told me I…read morehad to do that online? so you're a spectrum store but you can cancel my service but you could start it if I wanted new service?? Lazy staff and then the guy wants to run after me after I said as much....if you want Internet service I'd suggest Starlink...

My iPhone broke and I did not have it backed up to the cloud. Apple said recovery was not possible…read moreand there was nothing they could do. A Verizon General Manager recommended Jerry at eTech Solutions. He fixed what others said could not be done and offered great customer service while doing so. eTech Solutions is Five Star and First Class. I highly recommend!

Jerry was sensational! I was a walk in, and he stepped up immediately to sort out my phone…read moreconnection problem. He was patient and thorough, and full of fun and personality. He tried a variety of approaches, even taking the time to call ATT customer service for help. The issue was successfully resolved. Jerry is a wonderful independent business person.

Bought multiple phone cases and screen protectors from wireless depot. Good prices good products…read moreand great service. Omar was amazing at helping me.

Came in at 8pm with what we thought was a broken phone, they helped right away and 40ish minutes…read morelater had all the issues fixed for 1/5th the price of bigger stores. The guy was super nice and explained everything, would recommend!

I'm very impressed with the quick turnaround, fair price, and excellent customer service by Karen…read more I managed to break the tip of my charging cable into the charging port of my iPhone. I hadn't realized I did it so I further damaged my iPad by trying to force a charging cable into the port. That was no problem for Karen and her crew. I got my iPad back in one day, that's not a misprint I said one day. The price was fair enough but I'm really impressed with the turnaround time. You can take your damaged electronics here with the peace of mind that it will Bryan properly repaired quickly and at a fair price. Thank you CPR and Thank you Karen.

Would avoid this toxic place. Every time I go in here everyone seems like they are miserable. Will…read morenot be going back. Karen sat in the back while the other associate was swamped with customers out front. The associate asked her for help and she didn't even have the respect to respond. Felt so bad for the kid up front!

I moved service addresses and the tech that set up our WiFi at our new address wouldn't take our…read moreold equipment. I then get a text from AT&T that they are charging me $150 for not returning the old equipment in time and to take it to fedex. I take it to fedex but they have no way of taking it because I don't have a QR code or anything! So I take my old equipment to the AT&T store and drop it off because I don't know what to with it and they want to charge me for not returning the equipment. This AT&T employee says that they are going to throw it away and acts extremely rude. ‍

If I could give a 0 I would. 2 sales people standing around talking about their weekend while we…read morewait 15 minutes. No other customers waiting. Manager finally says "she's staring at us, you better go ahead". Jed finally came over - we left. I'd never buy a phone at this location. Went home and ordered on line. Jed needs a new job, as does the manager.

The lady was nice and efficient on fixing my iPhone 13. She had to do a soft reset…read more I was told that I had an air bubble under my screen protector by another place- but this lady knew it was a software problem. I had begun to hate the AT&T company for charging higher and higher rates for just 4G service while stating 5g... like Sprint did with 3g-4g However, this lady was nice and efficient fixing my problem... What is going on with Apple that froze my iPhone?

This carrier has everything that you may want in a cellular phone . Not only is it reasonably…read morepriced, but they also have the best service.

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

I'm really glad I switched to Verizon. I have had really good customer support when I go into the…read morestore. Ron and Molly have been great to work with.

Tracy was a dream to work with. We switched our land line for our business to a cell phone,…read moreupgraded a phone, added another line and got an iPad and he handled it all like a pro. I had to go back more than once to check on porting status and was able to work with Tracy each time. Everyone at the store was very nice & accommodating.