Justin did a wonderful job, he was polite, courteous, and overall had a good vibe. He hooked us up…read morewith 2 iPhone 17 pro max's, and an iPad! I definitely recommend this store, and his assistance with all your needs! Thanks Justin !

Really helpful staff and a decent selection of phones and accessories. We wanted phones with more…read morethan the standard memory and they were out of stock, but ordered them for us to be shipped to our house. They made good recommendations on cases etc and got us fixed up on a good promotion to trade in our old phones; hopefully we're good for another three years. You can call ahead and ask about ongoing promotions but make sure you double check the facts on plans and discounts, because details can be miscommunicated and plans can change. Once you switch your plan, there's no going back, and AT&T seems to always be trying to get customers to switch plans. This store seems to have steady flow of traffic but the crowds didn't seem overwhelming when we were there. They also take appointments. Parking is easy in their lot.

Yesterday Trey helped with trading in old iPhone for 17pro. Showed me the best plan for what I…read moreneeded which saved me money. Took his time and I never felt rushed. I had a lot of apps and music to switch over to new phone so I took it home to finish loading. But for some reason my Apple pw was not working so took bank today and had issue with entering pw so did a new pw but I entered it incorrectly and had to wait an hour to redo pw in Apple so went home. Then I had issue again with new pw and went back up there. Courtney helped me and got it all straitened out in a short period of time. Great employees at this Verizon. Never been disappointed!!!! Kim

If you come to this location and COURTNEY is the one to help you, just save yourself some trouble…read moreand walk out. I seriously cannot believe someone is this bad at a simple job.. I went in to this store with a family friend to help him. He asked nicely for them to fix his phone, she was very rude from the start and rolled her eyes multiple times, seriously?? She asked him if this was his phone. He had explained multiple times this was his phone and that it wasn't fixed the last time he went in to fix it. She asked for his pin and he put the pin in his phone and she huffed and puffed because she wanted the account pin. He was frustrated and confused because he is elderly and is not good with technology. She was not stop using a belittling voice and aggressive tone. He was tired of her making him feel like he was a lesser human than her and started raising his voice. He told this "Manager" he wants his money back if they are refusing to fix it. She said she will call the police. And she did. She wasted police time and resources because she sucks at her job. Whoever is above Courtney, please reach out because this behavior should not be supported and the elderly shouldn't be treated with disrespect and verbal aggression. Mind you, this interaction is all recorded by the store camera.

Don't waste your time guy got mad he had to help was muttering things under his breath and told me…read morehe tells most people "they don't even do this" which was setting up a SIM card

Came in for an upgrade and Trevor was really kind and patient. Helped get me through the whole…read moreprocess with ease. All around, outstanding service!

This is going to be a long review but I wanted to help other potential customers get some idea of…read morewhat kind of work this company does. In one word - exceptional! I called Loose Deuce Septic & Tank Services and was scheduled promptly for a tank pump the following week. Shawn and Cayton, Shawn's son, arrived at the promised time and began to lay out their equipment and materials. I noticed they were careful to protect all our plants and house. They laid out tarps on the grass for protection and began searching for the tank. It was uncanny how quickly Shawn found the tank. Soon there was a pile of dirt and sod on one of the tarps. I noticed that Shawn pieced out the sod carefully and laid them on the tarp in the exact orientation that he removed them. The tank was full of solids which Shawn said was not a good sign. They pumped the tank and the Shawn went down a ladder into the tank. He blasted the walls and floor with water and inspected everything. He noticed that the inlet and outlet pipes were loose in their tank holes. More digging! The outlet tank pipe to the distribution box and the tank inlet pipe were quickly exposed and two more piles of dirt and sod were placed carefully placed on tarps. Shawn cut new sections of pipes since they old pipes were cracked and leaking into the soil surrounding them. He mortared these pipes both inside and outside the tank and distribution box to keep them secure. He cleaned out the distribution box. The holes were then filled and everything was left exactly as if they had never been there. Shawn and Cayton are diligent, honest, friendly, hard workers with a great sense of humor. They do the job right and at a very reasonable price. You clearly understand the cost of their service and if the scope of the job changes they are up front with the revised cost. They are true professionals, knowledgeable in all aspects of their business. They are the kind of people that make you feel like you are part of their family. I highly and without reservation recommend Loose Deuce Septic & Tank Services for your septic needs!

We needed to have our septic pumped in our system Evaluation updated for the county. I called Loose…read moreDeuce based on their reviews on Yelp. They got back to me right away, and scheduled an appointment for the next day to pump our two tanks. They arrived a little early, which was great, and did a fantastic job on both of the tanks. I've included some before, and after pictures that they provided, as well as looking at them visually from when they were completed, and the difference is astounding. Not only did they remove the waste, but they cleaned both tanks. In addition, Loose Deuce performed some cleaning and maintenance on our main house tank, that is a dual chamber 1500 gallon tank. I've included photos of the difference, and they also showed me how to perform maintenance on them as well as how often. They also set up email reminders on a schedule for us, to avoid letting them go too far before pumps. Shawn and his crew are also super nice and helpful. They went above and beyond for an extremely reasonable price. I like to support small, local businesses and Loose Deuce is a great example of why. Exceptional service and results. They are now my go to for our home!

Update #HunterCommunications has confirmed they are applying the $60 month I paid in advance and…read moreconsidering the account settled. I appreciate the professional closeout, and I want to note that publicly. For context, my decision to leave was based on a longer pattern, not a single ticket. Over roughly a year and a half, I dealt with recurring instability and spent a lot of time troubleshooting on my side and working with support. I replaced equipment early on and kept trying to make it work, but reliability never reached the level I need. The last straw was a customer engagement issue. I made a LinkedIn post describing what I was experiencing. A company leader commented on the post, but the response was directed toward another commenter and not to me, the customer who raised the issue. That moment clarified where the consumer experience sat in the priority stack, at least from my perspective. On December 12, 2025 I took the equipment offline due to reliability concerns, returned it on December 17, 2025, and moved back to Xfinity. In my environment, stability returned immediately after the change. I also want to give credit where it is due. Aleas (pronounced "ah-lee-s," and I apologize if I have the spelling slightly off) made me feel like I mattered as a customer in this situation. Jennifer did as well. In my professional estimation, both deserve a raise. The only other positive experience I had was the installer, who was a genuinely friendly and professional guy. I am sharing this as a factual update for anyone researching providers. I appreciate Hunter resolving the billing cleanly. At the same time, based on my experience, I cannot recommend their consumer service for situations where consistent reliability and direct customer communication are critical. I hope they continue improving the consumer side, because the infrastructure can be strong, and the customer experience should match it. *********** Original Review Based on my experience, it is my professional recommendation not to buy Hunter Communications fiber service for residential use. I paid a month in advance, spent about a year and a half troubleshooting stability problems, and ultimately had to go back to Xfinity to get reliable service again. I am a Technical Consultant with 30+ years in support, hardware, and software, and I exhausted every reasonable step on my side before giving up on their connection. Hunter knows their equipment has been offline at my location since the 11th, yet they are keeping the month I paid in advance and are now trying to charge me roughly another $100 on top of that. From what I can tell, somewhere around 95% of their revenue comes from government and enterprise contracts. Any business they lose on the consumer side does not appear to affect their bottom line in a meaningful way. They grew up servicing government clients and, in my opinion, they operate like a government contractor, with the same IT and responsiveness shortcomings I have seen in that world. To be fair, the customer service representatives I spoke with generally seemed to care and tried to help. My concern is with upper management and policy. In my view, they show very little interest in doing what is right for consumer-level customers, even when the service has been unstable and that fact is well documented.

I used to have Mac Online for internet service and they were perfect. They sent someone the same…read moreday or the day after and repaired the line perfectly. Since Hunter bought them, I've had nothing but trouble. The expect a 78-year-old woman to dig a trench for the cable. The dish is 100 ft. from the house. It's only to cover the cabel, probably 3 inches deep. WHY couldn't then do it? The one time I called for a repair, they took a week to send someone. When I finally canceled, they stole $103 for the next billing cycle saying some garbage about how they couldn't refund me because it was for the month coming up. WHAT? Then they said they couldn't give me the money due that I didn't use. THEN they hung up. I could take them to small claims, but that's way too much time to waste. Don't use Hunter. I got T-Mobile that just plugs in, is less than half the price and works perfectly.

I had an expected phone dilemma (I enabled a hearing impaired feature and didn't know how I did…read morethat). Restarting did not fix it it and no idea how to fix it. I brought it into Mobile Kangaroo and it was fixed just like that!! Yeah, it did cost a small service fee for something so simple, but was completely worth it, not to mention the gentleman behind the counter was so cool & chill. I highly recommend coming here for your electronic repairs. My phone was back working in a matter of minutes! Don't waste your time going to Best Buy Geek Squad--they'll only schedule you for a future appointment.

I was happy to learn that this store offers a "help desk service" for IPhones and maybe other Apple…read moredevices in this Apple desert that is Eugene. The owner helped me quickly and efficiently, phone can be charged again. A little more informative window decoration would be helpful for older customers who are not familiar with Eugene. I parked right in front of the store thanks to google maps, but didn't see the name of the store. ...

I went in here to get a screen replacement on my s21 ultra and they spent hours working on it and…read morefinished and then it would not read the SIM card he worked on it longer and couldn't fix it even swapping parts from the same phone model it cost 250$ he agreed to refund 150$ and gave me a receipt showing the refund processed I have never received the refund I have escalated this to my payment provider and requested a dispute the business when i call to ask about the refund says it should have been refunded already it has not i explain this to him and he hangs up on me I'm currently disputing the charges with my bank and quite frankly seems like I will have to go to small claims court to resolve buyers beware

They fixed my screen, but in so doing, they broke the network connection. The employee who…read moreaccidentally damaged the phone tried his best by replacing the antenna, but it must have been the motherboard that was damaged, because even a factory reset of the device did not restore the data connection, and it was the conclusion of the support team of my phone carrier that the phone needed to be replaced. I wrote an email explaining the situation to Cellairis and asking for a refund for the repair which broke the phone. They called me back and said they would not replace my phone. I said that I did not ask them to replace my phone. They had not even read the whole email before calling me to tell me "no." They then, of course, said it was their policy not to offer refunds for repairs either. So now that I have paid for a repair, I will also be paying for a replacement. I would have saved myself $200 and a massive headache by never coming here.