Service is okay and friendly enough. In terms of offerings of products and services it is what it…read moreis. Cable is inherently expensive so I don't have much to say about it. The one thing I can say the Xfinity store is kind of what you get when you splice a cellphone store with the DMV. You see EVERYBODY there, and you can expect to wait for some time. Still, this location is much better than having to go downtown.

I was greeted by the most friendly person once I entered the store! He handled the return with…read morecomplete professionalism. I couldn't have a more pleasant experience!

I brought my 22 Ultra in for a screen repair. They did not inform us that they would be using…read moreaftermarket parts. upon receiving the phone the back plate is separated from the back. A problem that I originally did not have. The screen now has a border around it and is not operating correctly for a Samsung 22 ultra. Upon calling them they admit to not informing us that they were using aftermarket parts, saying they assume everyone knows that it's aftermarket parts and said it was no problem for me to pay the difference and get what I expected in the first place. I told them.it was dishonest for them to not inform us upfront that it would not look like the original screen and worse off for them to try to charge us more money to make it right. The workmanship is another issue. The fact that the phone come back with a different issue than it came in with is uncalled for. In the end they offer a refund to put the original (broken) screen back in and wave the service fee to fix the backbplate. In all their shady business practice from the start to the end and poor workmanship is grounds for the 1 start. Beware being swindled by this company.

From the owner: Broken device? #WeCanFixIt. We repair Smartphones, Tablets/iPads, PCs, and Laptops.read more

Staff here was actually helpful and was able ro identify a problem quickly for us…read more All to often this has not been the case with Verizon. Even though not very close, we will return.

was at the Rockford location we bought and returned a phone case they watch us like a Hawk and…read moretreated us so poorly. I will never be a Verizon customer again. I was with Verizon for several years and the way they treat customers at that Corporate store on East State Street in Rocford is ridiculous.

Knowledgeable workers help you there when picking a new device or if you have a product that needs…read morerepair.

horrible experience at this store I would not recommend. They promised to pay off our devices with…read moreour previous carrier if we switch over to at&t. We switched over gave them our last bill and information needed for the phone pay off amounts. almost a year later we have not received anything anytime we call the 611 # they say nothing was ever submitted. Now when we go into the store nobody wants to help they only give us all these numbers to call and figure it out ourselves the manager sucks apparently she doesn't know how to do anything. I would 100% stay away from this store.

The guys at this store do a great job fixing issues quickly. When my son had issues with getting…read morethe free screen protectors, they were out of stock. The salesman re-routed him to a different T-Mobile location (Machesney Park) who didn't have a clue. Called back to Loves Park and the same salesman immediately contacted another branch (Perryville), made sure they were up to speed with the free screen protector program, and that they had stock. 15 minutes later all was settled. Nice job!

They are scammers. Went to buy a new iPhone and traded my old one. They told me because you have…read morebought a new phone with us today, we have a special offer of three free SyncUp Trackers, and you don't have to pay anything for them, and I trusted them. I bought the phone they gave me the trackers and helped me set up one of the trackers through the app. Then the next month I saw an overcharge on my account, and when I called the T mobile service they told me the charge was because I had bought three trackers and I had used them I said I got them for free, that's what I was told in the store and then they explained no they charged you and when I found the receipt I saw that they did really charge me plus they did not tell me that using it you have to pay for the service. I did not look at the receipt when I bought the phone because they explained to me how much it cost and how much discount I would get for the new phone because I traded the old one, and with taxes and their service for helping me set up the new phone, I thought it was all right. I found out they scammed me a month after buying the new phone when I saw the overcharge in my account. Liars and unprofessional. I will never buy from this store again T-Mobile Authorized Retailer at 6344 E Riverside Blvd, Loves Park, IL 61111.

I purchased an iPhone15 pro max about 2 months ago, and while the service was great while I was…read morethere, my phone works great and the transaction went smoothly, the owner of the shop has been harassing me ever since. He gave me his number incase I needed any help and quickly got hateful upon realizing that I had a boyfriend at the time. This screenshot isn't even the meat of the amount of random texts and disrespectful messages I've gotten from this man, Azzi I believe he said his name was. I do no not know this man outside on a personal level at all, I conducted business with him when purchasing the phone and that was it. Now I'm being harassed lol.

From the owner: Specialise in phone repairs. We buy and sell phones and game councils and much more. same day…read morerepairs.

Ok who else Hate's Cricket phone service pay the bills and they still rip you off by messing around…read morewith the data services

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Rockford store today.