Customer service: 10 tech knows what he is doing. Counter girl knows her numbers. Very efficient in…read morebreaking down service. Approachable people willing to help solve technical problems with lab top. My computer runs well now. Area: Not there fault but it's a little seedy. The store is safe with a cool buzzer that lets you in & locks so it's like NY. That's a good thing. Give them a 9. But not their fault. Business: 10 great hours! Only have Sunday off. Surprisingly they were open! Bye the way I forgot to mention that they I'll call you & keep you in the loop. Thanks guys! Great job

Awesome service from this place! I needed a new screen protector and phone case, and they ordered…read moreit for me with the cheapest prices in New Brunswick. It was amazing how I could get a glass privacy phone protector for cheaper than the next best, also local phone repair and accessory shop in New Brunswick. Jaslie was AWESOME in helping me out!

Awesome service! Richard fixed my phone perfectly and quickly! They also give a Rutgers discount.read more

Fixed my phone in literally 30 minutes. Has a student discount and great service. Saved my life…read morewhen Kite and Key takes forever!!

I have an old MacBookPro. I tried everything to get it to work. Was extremely slow and always…read morelocking up. I finally got so fed up and looked for a Mac repair place. I'm so very happy I found Linx8. Very professional. I immediately got a text letting me know they were working on my computer, after my husband dropped it off. I am in love with my computer again. I couldn't be more thankful.

Had a custom sff pc examine and rebuilt order, few weeks ago…read more Initially told me the rebuilt will take about 1-2 business days, which ended up taking more than 5 days just to inform me they finished examining, and hasn't started the building part. I was gone for a vacation so I really didn't mind order taking more than expected, but got pretty disappointed with what was done with my pc. They informed me the price for custom rebuild will he around $150, including the cable managements, parts assembly (I specifically requested for the heatsink installation) None of them were done. No cable managements, heatsink wasn't installed, GPU sustainment and support weren't installed so the GPU was just hanging by one beam, Kept telling me that their technician must have forgotten it, and if I come back the following day everything should be done. When I visited the next day, the heat sink literally fall off as I opened up the pc right in front of them. At that point I was just done with everything, paid the full price(funny enough, custom build for SFF is "supposed to be more expensive" but I guess they charged me the $150 instead) and left. I had a really nice experience with linx8 2 years ago, with their customer service and pc support until this time, hopefully it won't happen again.

Probably the best service I've had at a cell phone business…read more Big difference from an authorized retailer and a corporate store! Kept it real no games.

I will never return to this AT&T location again, and I strongly suggest everyone else stay away…read moretoo. My experience here was unprofessional, infuriating, and completely disrespectful. I came in with my two little boys, just trying to get a replacement for a ring I purchased online. The first female staff member I spoke with didn't even try to help -- she just shrugged and said, "We can't help you right away." If I hadn't insisted on speaking to a manager, I would have walked out not even knowing my rights as a customer. That's how bad their customer service is. The manager, Miguel, started off acting like he wanted to help. He told me to call AT&T's customer care line myself to figure out the replacement process since it was beyond the 14‑day warranty. The manufacturer had already explained that replacements and refunds were handled by AT&T because of ongoing tariffs. So I did exactly what he said and called. Once the AT&T customer care representative confirmed that the manager at the store needed to process the replacement, I handed Miguel the phone. He went to the back, came out after a few minutes, and flat-out told me, "I can't help you." Unbelievable. He literally told me to call and then ignored the instructions from his own corporate line. Meanwhile, my kids were sitting there watching how their dad was being treated -- following every direction given and still being turned away. This place clearly only cares about selling new phones or services. But if there's a problem with something you've already bought, they'll brush you off and make you jump through hoops. This kind of behavior is unacceptable for a corporate store. Save yourself the time, frustration, and disappointment -- go somewhere else. This location and its management are a total disgrace.

Had a great experience working with Michael! Had to get screen replaced for my iphone 17 pro, was…read moredone very quickly!

Amazing experience!…read more I'm so happy I decided to come here for my repairs! I needed the battery replaced on my iPhone 14, and I also had the battery changed on my Nintendo Switch. They also put on a screen protector for me. Everyone was so nice, helpful, and professional, and I really appreciated how quickly everything was taken care of. My phone and Switch are both working great, and I left feeling like I was in good hands. It's hard to find places you can trust with your electronics, so I'm definitely happy I found this place. I'll absolutely be coming back if I need anything else repaired. Highly recommend!

We went here because my husband was having an issue with his AirPods. We already had an…read moreappointment but ended up getting there about 75 minutes early since we had our young daughter with us. We explained that keeping a toddler at the mall for another 75 minutes isn't easy and asked if there was any chance they could take us as a walk-in. I understand we were early and they had other appointments, so I wasn't expecting them to take us right away. But the manager was pretty rude about it and basically just told us to come back at our appointment time. We were simply asking if there was any possibility of being accommodated. My husband also had another issue with the same AirPods and asked if they could check that at the same time. They told him he would need to make another appointment for that issue, which was frustrating. It's the same AirPods and we were already there, so having to make another trip just didn't make much sense to us. Unfortunately, this is the only Apple Store close to us, so we'll probably be back when we need help. I understand they have their appointment system, but I just wish the whole situation had been handled a little more nicely. Even if they couldn't take us early or help with both issues, a friendlier response would have made a difference.

Stopped by this Apple Store to ask for help with switching from full payment to payment plan for a…read morepurchase I have. The short interaction I had with a bigger tall curly hair brown hair lady with glasses was extremely unpleasant and rude. The interaction didn't have to be so unpleasant even if she was not able to complete the request. Part of the reason why people use apple products is for the service. The last 2 Apple stores had become difficult to get help or even buy iPhone quickly even with all the employees standing around. 2 stars is for my bf who also needed help and got decent help.

Juan is the man-- made the whole process as simple as possible. And I definitely needed the help.read more

Nate was great!! Awesome service!! Better than going to the mall location at Menlo Park.read more

"Don't forget to give us a good review on the survey!"…read more That's what you hear them beg every customer for walking out the door. This place is so hit and miss. Some days you can't be happier with the service you get, they bend over backwards. My wife and I went in the other day to upgrade her phone and it was great. They were helpful, explained everything, no problems. Yesterday I came back because the guy convinced me to get a tempered glass screen protector for my phone. Every customer in the store looked thoroughly annoyed, 2 people were complaining that people that came in after them got helped first and they were waiting for over an hour. I stood there for 10 minutes and not one employee acknowledged I was there to take my name, or say they will be with me in a moment, just walked past. Not that I need to be greeted wherever I go, but just to get my name on this list?.....I walked out. Came back tonight, half the amount of customers and once again everybody looked annoyed. My question, what changed in 2 days??? I waited for 10 minutes, once again not acknowledged. The guy started calling names out on the list, I asked him how I could get my name on the list for a screen protector, he just told me the list was long and walked past me calling out names again, total lack of respect. I understand in retail you work long hours, and sometimes it gets to the point where you just see numbers not faces. Just try to remember that people are traveling to your store, and deserve just as much respect for their time as you do when you are not working and going to a store yourself. So when my wife gets that survey call, I'm going to have to think about that "good review" you asked us for.

Exemplary customer service. The manager and the sales rep were great. Patient, caring and…read morehelpful. Satisfied customer. DP

Just got out of the Verizon store and I now am seriously considering switching to At&t after almost…read moreten years with Verizon. This "manager" who never told me his name is smoking a cigarette as we walking into an empty store. I precede to tell him I accidentally dropped my iphone but I have insurance. He says right away I would go to the Apple store and try to get a glass replacement for $200 After I bring up insurance he mentions that it is a $170 deductible instead of the previous $50 deductible that a representative had told me at another store. He says that's not his fault and to drive to that store and get him fired. I reply I don't want to get anyone fired I just want to work things out, preferably with the previously stated deductible. He says you can go to AT&T I don't care. Whaaa?? I really hope someone that manages this person who was on this shift on 10/14/2011 at 7:15pm will read this review and have a serious discussion about customer service. Sincerely, Extremely dissatisfied customer of 9 yrs.

It isn't an official Verizon store, so it won't appear on any searches. I don't know if that makes…read morea difference if you buy a phone from them. I just went in to buy a screen protector. The guy helping me was really nice, and they seemed to have a good selection of other products.