I was attended by Miker; he was extremely knowledgeable and quickly signed me up for the right plan…read moreto fit my lifestyle with the newest phone on the market. I had lots of questions and Miker had an answer for all of it, I would definitely recommend him to any current or potential Verizon customers.

Too expensive too expensive too expensive too expensive too expensive long waiting lines long…read morewaiting lines

My iPad got locked and nothing suggested online worked. Luckily, the Apple store is an easy drive…read morefrom most parts of Naples. Sometimes the Apple stores are crowded, my recent trip was quick and after walking in, I was helped immediately. Marlon was very knowledgeable and my iPad was up and running in a few minutes. He also removed the broken screensaver, unfortunately the store doesn't sell iPad screensaver replacements, but that's an easy one. The store is large and has a variety of iPhones, iPads, and accessories. The staff is helpful and friendly and this store is in an accessible location right outside the mall. This trip didn't cost anything and my iPad is working as good as new. Apple stores are a favorite, I use their products and definitely recommend stopping by.

The Apple store in Naples is perfectly awful: unless you are here to buy product, you have no…read morepurchase! I was told my problem with my emails was a Google issue and that I should reach out to Google. And then I was shown the exit. In New York City, in the Prince St store, a wonderful team of people too an interest in the problem proceeds to solve it ! Not only did they solve the problem, they feel they should give me pointers on how to deal with the issue should it occur again. Shame on the Apple clueless team!

The agent that helped me went above and beyond to help me transfer the data to the new phone for an…read moreelderly customer.

I received an ad from them advertising Iris specials. I purchased an Iris phone and it was awful…read more When I ordered a new phone, Consumer Cellular refused to accept the Iris phone. So how can they now offer this crappy product as a new good product?

On 8/19/26 I called T-Mobile to cancel my Home Internet effective same-day and spoke with rep…read moreSamantha (ID 807436), who was uncooperative and refused to process the cancellation for today, and while I was placed on hold waiting for a supervisor she sang on the line instead of handling the call professionally.

Fantastic experience switching from Verizon to T-Mobile. Justin was incredibly helpful, patient,…read moreand knowledgeable throughout the process, and Booz, the manager, made sure everything went smoothly. Great customer service, no pressure, and a very seamless transition. Highly recommend this store!

So I'm not sure which store on Vanderbilt this is referring to…read more But I went into the one at Vanderbilt and 951 and they did not have the phone I wanted so they had no problem calling another store to see if they did . They had it held for me .. But when I went out into the parking lot and called that store they said they didn't know what I was talking about and no one had called . I did go to the other location to the other location at airport pulling Road and I met a guy named Andrew who took care of me. And I have to say, he did an absolutely outstanding job! I would definitely go back to that location just to deal with Andrew . His knowledge of the product and the service is unparalleled . His knowledge of everything Tech is even more amazing ! I don't remember the address address of the store , but it was off of Airport pulling Road and nestled behind the Walgreens. Ask for Andrew when you call or go in and you won't be disappointed . Super nice , definitely honest!

I walked in because I needed some help setting up my phone (keep in mind , I am an AT&T customer)…read moreand the employee was very short and dry and gave me short answers not a pleasant experience. Unbelievable did not try to sell me any lines or programs or sales while I was there. I am an easy catch when it comes to that company could have made money right then and there if he did his job properly. In addition to him having head phones in the whole time while talking to me, and store was empty I was the only one in there. I walked out went to Xfinity gentleman was so nice said he'd beat any plan I have to earn my business and I could tell he was happy to be there and make money. Now I am no longer with AT&T and can happpy say I'm a Xfinity customer! Just like that.

Isabela worked with us for two hours with a provider switch-over for my families five phones and…read morewatches. She was able to multitask with helping other customers maintaining a cool calm demeanor. She utilized other team members when needed for technical support and helped make what can be a laborious task fun. ...TonyT.

Made an appointment and was not acknowledged by staff when we walked in. Waited 15 minutes and then…read moreleft

Called Monday to see if parts were available and they were. Went to 1st advertised location on…read moreTuesday they moved went t second location it was closed during business hours, Wednesday closed at 4, when they were supposed to be open till 6 that day.

They did not have my part but did a temporary fix so that I would not cut myself on my shattered…read moreiPhone screen and did not charge. I will definitely be going back once the part is in stock. Thoroughly recommend this new business.