KIANNA SAVED THE DAY!! My son and I had an issue due to TMobile not doing their job but Kianna…read morecontacted supervisors until she found someone to help us. We had wasted so much time online, calling and in store at another branch in Delaware but we had an excellent experience coming to the Manheim store. We were in there maybe a half hour. Maybe--thats it. She was very polite and didn't give up. I will be going to this store in the future for any issue. My phone was messed up for two months before trying this store. She got it done in no time. I believe the other rep was supervisor Nate. I hope I got his name right. They really did a great job. The only pain free experience I've had with this whole mess! thanks again Kianna!! Give her a raise! Nate too!

I called this morning to see if the phone I wanted was available, they had 1 in stock. The…read moregentleman (Evan) was very professional on the phone and was willing to hold the phone until I came in, which was roughly 30 minutes later. When I got to the store with my mother he was very welcoming and helped me with questions regarding my new phone and accessories that I can get with the Samsung Galaxy Note 10+. Evan made my visit to Verizon for welcoming, and his customer service is excellent.

This is the store you should be going to. The customer service is outstanding. They are willing to…read morework on anything you have. Unlike the Verizon store next to Applebees. Dawson took as much time as I wish today to look over my accounts that the other store messed up. Wish I would have gone here first.

The service is outstanding, the guys go above and beyond their expectations to help customers and I…read moreappreciate all that they do

I needed to pickup a new phone because my old phone died. I placed an order online for pickup. It…read moretook only a few minutes until it was ready for me to get my phone. While I was waiting I had some great conversations with the employees including Savannah, who were very helpful.

I went to the Verizon store where I have bought all phones, iPads, and accessories. I have often…read moregone there for help in the past and been satisfied. This time I got an officious jerk (I'm keeping this G-rated) who said they couldn't help me because they only dealt with hardware. He was willing to look at my phone for $39. I left

Gold is at an all-time high of $4,000. Earlier this year, I brought in all broken earrings, and one…read moreearring from a pair received a handsome check. The store offers a check or credit for purchases at the Mountz stores. Jim, Great service even though I wasn't purchasing. However, I need my pearls restrung.

Today I needed a medical bracelet sized. I was pleasantly surprised when I was told there was no…read morecharge. If I decided the adjustment was not right, there would be no charge for the second work. I thank you.

We could not have had better service. We found high quality phone cases. The gentleman helped us…read morefind what we wanted in moments. He even offered to apply our screen covers without one bubble and assembled our phones into our cases. The cost was fair and appropriate for the quality and his kind service will bring us back!

Great service, he fix my crack phone screen and put a new cover, very professional services took 20…read moremin and my phone works great!!! Thank you Kameron

I have an iPhone SE, one of the early versions. My battery life had shrunk to just a few hours, so…read moreI wanted to replace the battery. I took it to a couple of Apple-authorized places in Camp Hill and York, and they said they could no longer get the batteries from Apple. So I bought a battery on eBay, but those same places said and they wouldn't install an "outside" battery. I brought my phone and new battery into I-Cell Repair, and the guy said "No problem". He installed my new battery while I waited, and he even invited me to watch him do it. It took him less than 20 minutes, and I'm thrilled to once again have a phone that lasts the whole day. This was easily a 5-star experience.

Very good, solid advice for an older laptop used by older person. Thank you very much.read more

We were referred to this business by the nice people working at Batteries & Bulbs (thank you!). It…read morewas a Saturday, and the owner and founder John Thomas gave us a friendly greeting as he assisted a customer. This customer finished and said how terrific this service was for her. She was so excited about the help she received. We asked John numerous questions related to mobile phones, both my smartphone and my husband's flip phone. He gave us a few tips that helped our phones work better. John was wonderful, so honest and knowledgeable. We highly recommend him and his business for smartphone, tablet, and other electronic repairs. Next visit for us includes a tablet repair and maybe a GPS...or two!

I HAVE HAD NOTHING BUT GREAT EXPERIENCES WITH HERMAN, DONAE, and their customer service. Been with…read morethem since 2020, and they helped refurbish my home more then once. From furniture to tools to just great people. Congratulations to Donae on her promotion it is well deserved. Visit them, they always find a way to help you get what you need and stay in budget.