Ha...this store is a JOKE…read more Opened an account on 4-7-20. We told the guy what we wanted in a cell phone and told him which plan we wanted. He suggested the phone and gave us the plan. He then sent us on our way. Went home, found out he put us on the lowest plan available and we were to be on the highest plan. He gave us subpar phones and phones that could not do what we wanted them to do. Also, found out I already had a phone bill due within less than a week!!! Tried to return them and get the phones we wanted but another guy was blaming COVID for a no return policy. We went to Ashland and was told we have every right to return them to the Grayson store. While in Ashland, we got the phones we wanted and new lines. All of a sudden, we were going over terms and conditions, signing stuff etc. Turned out, the guy in Grayson accepted all terms and conditions for me and signed everything for me, so he forged my signature on stuff. We FINALLY got a hold of the real Grayson manager (the guy on 4-7-20 stated HE was the manager). She told us she was sorry about everything and would take the other phones back and cancel the lines. We have been calling AT&T since about those lines as they keep showing up on our bill. As of 6-18-20, via online chat, we were finally told those lines were never called until 5-9-20!!! Never going to this store again. And if you don't want a headache, I'd advise you to take the time and go to a real AT&T store, such as the store in Ashland.

From the owner: AT&T, serving over 81 million wireless customersread more

If you are lost in a sea of choices as to what phone you need, what company you should go with for…read moreyour wireless service, and how many minutes, texts, data, you need, I would highly suggest you visit River Cities Wireless. I had spent weeks researching different plans, providers, etc.. only to be left with more questions. I had been with AT&T since the beginning of time and was tired of the contract, not to mention the fees and my monthly payment of $175 (2 IPhones). Chris was such a huge help. He set us up with H20 Wireless, which is still basically AT&T they just contract out the lines or whatever. Anyway, we purchased two new Blu smartphones (which we love), unlimited talk, text, and data on both lines for $50ea. per month. No more contracts and no more overages. Now, we can pay monthly, quarterly, yearly, whatever we choose not what AT&T chooses.

I am wondering how a fraudulent business like this one even allowed to operate. this is the mother…read moreof all scams - cell phone buy back . online price quoted , prepaid shipping label sent device shipped using the shipping label. Received an email saying the shipment was delivered but device missing. after calling them to check on they status , they shared a staged a video of some one with a hoodie delivering the shipment and being received by celltek receiver . video also showed the clerk opening the box with no device found . This is well orchestrated fraud . Please stay from these frauds at all cost. A formal fraud complaint against these people is being filed

Fabulous business! They're have 4 businesses.1 in Grayson, Ky. Flatwoods, Ky, Huntington, WVa &…read moreWheelersburg, Oh. They are reputable, honest & fair! Funny how only bad reviews are ever in here. I'll How sad because this is an awesome business! Check it out for yourself!

I bought a iPad recently here and it stopped charging after a month of use (of course it stopped…read moreworking after the free 30 day warranty) don't know how a new iPad has charging issues unless it previously had them and they fixed it.

My husband's cell phone quit working completely out of the blue and wouldn't even turn on. I took…read moreit here this morning. He took a look at it and said "oh it's just a glitch". Worked his magic and it works beautifully. Excellent service. Very nice guy.

They were very good and helpful I switched from Verizon to T-Mobile because of the cost I had been…read morewith Verizon for about 15 to 20 years and it just was too much to pay but I went to T-Mobile and cut my bill more than half I recommend them highly especially if you're looking for a good service and a lower cost than what you're paying you guys are wonderful

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.