I sent this letter via email and the USPS to the Manager and never received a response:…read more I would like to make you aware of how I was treated by R...(name withheld)...on Sunday, March 3rd. My iPhone was inadvertently disabled over the weekend. Since I ORIGINALLY purchased the iPhone at your Verizon, I went to your store's location to see if there was a way to resolve the situation without losing any data/information on it. Before arriving, I knew that the most likely solution would be to sync the phone to my computer and restore it back to factory defaults. Upon arrival around 4:00 p.m., there was only one other customer in the store being helped by another representative. Thus; I approached R... to my left. I briefly described my situation. She looked at me and said someone would be with me in 20 minutes or so. I was somewhat surprised by the wait time, as she had no one in front of her and she was simply reading on a tablet or phone. She then approached me about 20 minutes later, and I once again described the above scenario. She confirmed there was no way to work around the situation and I had to restore the phone back to factory defaults. She had no desire to help me and mentioned there would be a fee of $20 if she assisted me. I politely asked what the fee was for, as the main Verizon store has never charged me for help. She sarcastically replied "it's for my time." I said I understood, as I had had my computer and would like to try to fix the issue myself. She said nothing and went back to reading on her tablet or phone. (There were no other customers in the store behind me.) I politely asked if I needed wireless access during the process. She appallingly looked at me and stated "no". I got to a point where I did need access. I asked (in a respectful manner) if I could gain guest access to your wireless connection. In a very disdainful way-she walked to my computer, turned it around, put in the password, and frustratingly walked away. I finished the process totally humiliated. My family has purchased 5-6 iPhones from your location. I can honestly say we will NEVER be back again. In fact, I went to the main Verizon location that next day and purchased an iPhone XS Max for $1250, and spent more on accessories. My husband will be getting the same phone soon, but we agreed we will only use the main location due to the way I was treated by R. . Furthermore, I will go online and state the very poor experience I had your store, and the wonderful experience I had at the main location. As a Manager, you need to know R....is not representing your organization in a professional and dignified manner. --------- I never heard back from the Manager, so I'm posting this review in hopes no one goes through what I went through at this location. Please go to the Main location on RCC and ask for Heather or Kelly.

Great customer service and attention to our individual needs . This is our neighborhood store and…read morewe will be using this store for all of our future cell phone needs !

These folks have always done me well I've been coming here…read morefor 5 years. Sonya is a blessing she has helped me with many problems. She could also use a raise. I'm sure y'all don't pay her enough to put up with me.

Stay far away from this place…read more... Due to recommendation from Verizon on the phone I went in to get a new SIM card for my phone. There was a young black lady behind the desk and I asked her if I could pick out the SIM card from a stack. She said "no." Then told me it was non-refundable. I fumbled with my phone and case for a long time and they never offered to help switch out the sim card. When I finally go it installed she acted like I was crazy that I wanted her to activate it for me! She then wanted my PIN. Every other Verzion store I have ever gone to lets you type in your PIN. Something very SHADY going on here. I would not trust this place at all.....bad vibe...bad service....just bad all the way around. This lady treated me alike garbage and I wont be going back there ever again.

Super sweet staff, very patient. Service is great, price is best in town! They can hook up just…read moreabout ANY phone. Brought in my iPhone 5c and it was only $5 to add service from my broken phone. Check them out!!

Shane with O'Reilly's on W. Main by Flowers Hospital is an absolute angel!! My battery was in…read moreterrible shape. I'm lucky my car didn't catch on fire. He not only sold me the best battery BUT scrubbed all the mess off of my connectors and replaced my battery. It was so hot outside, and he didn't complain one single time. He kept reassuring me that it was no problem and treated me and my daughter like family. I will definitely only come here for ALL of my auto part needs. Thank you Shane for going above and beyond to help me and treating us like family. You are so appreciated!

I had the best customer service at this location. William was the one who helped me and he was very…read morepatient, knowledgeable, and polite. We need more people like him working in customer service these days. He deserves a raise.

My husband uses a compound medication.This pharmacy is very reliable to do everything possible to…read morefulfill our every request.They are friendly and prompt.I highly recommend this pharmacy.

I have been using Doctor's Center Pharmacy since it opened in the 80's. I travel across town to get…read moremy prescriptions because I know that they are trustworthy and accurate. Best pharmacy in town!

The staff are wonderful but I had a lot of issues with vape pods. I bought one and it stopped…read moreworking in 4 days. Bought another next day and in 2 days it was gone , up to 7 pods and each one lasted no longer that a week ( only one lasted that long). There is a three day return policy but I live far enough away that it was a toss up if I wanted to spend the 5 in gas and 2 hrs of my time to return the pod. Perhaps the store should get a different supplier. I have spoken to a few friends who have shopped there and all informed me that it's important to first try out any product purchased at this store. So the people running the store are superb but the merchandise is subpar.

I came in with a problem with my device leaking and was told that I should buy "the best" device in…read morethe store for the price I'm paying but the problem I'm having is INSTANTLY it's LEAKING so not only am I out of 54.99 from buying that shitty device but also waisting my juice since it leaks so a total of $74.00 also wasn't asked if I want to use my credits which I did have some to use. No customer service was present. I'm very disappointed. I am constantly shopping here so this definitely was a bad day in the store. Cashier was yote

Quick service, great collection and great prices. I would use them again for my battery issues.read more

They was do helpful I went to get two battery for my son electric bike I purchased the wrong…read morebattery they got me the right ones an install them plus fix the charge n port you guys rock my son will definitely enjoy his Xmas gift awesome customer service

My family and myself love the Enterprise office. Today was my 2 years old first visit. They did a…read morewonderful job with him (and always do awesome with my older 2). Dr. Perryman is the best! It's wonderful place. I love the ladies at the desk as well. They are always so helpful and nice With the COVID19, they made everything more comfortable. The only complaint I had today is about the red headed young girl who was doing the glasses . I was going to sit my 2 year old in the chair to put his shoes on and her tone was a little off about us needing to sit to the side. But she may not have had a good day or something. I hope our next meeting goes better and if she was having a bad day, it got better.

Absolutely amazing! They are so friendly and full of life. I loved it! I usually dislike going to…read morethe optometrist because you feel shuffled in and blam puck these and get out. Not here! They took their time and made sure you were happy with your choices. But beyond that, my spouse had a serious eye condition. He has been to several optometrists over the years and told he had holes in his retinas but was never told it was important to have it checked beyond an eye exam. Family Eye Center did not just pass him off. They schedule him to see a specialist where he found out one of the holes was leaking. If he had waited much longer he could have lost vision in that eye. THANK YOU ALL SO MUCH! I can not express my gratitude and appreciation for everything you did for us.