I had an iPad with a cracked screen. It was fast service at a fair price. $120 with tax. They had…read morethe glass in stock so it was a very fast turn around, a little over an hour from leaving the store until the call to come back to pick it up. It works fine. I'd use them again if needed.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

Phenomenal service phenomenal place phenomenal price, will recommend everyone I know!!!read more

Best Prices in Town for Screen Repair Great quality at…read moreaffordable prices Definitely recommend

Last time I was in here. I wrote a nice review about two women who worked here. I gave them the 4g…read moredevice. They put it in a box and said they would mail it. 3 months later I am being charged for a lost device. The current employee tried to help, but the person on the other end of the telephone said nothing can be done by anyone about the charge if the device is not found. This store takes no responsibility for something they took from me. I tried to talk to the manager on the way out and he was very rude. He wouldn't talk to me about it. So, don't use this AT&T store. As a matter of fact, just don't use AT&T. They lie about the plan and the cost of the plan. Stores can't fix things. They have to call the same lines customers call. It takes hours to get information and get answers.

Great customer service. Hunter was knowledgeable, polite and helpful. Left with everything I needed.read more

Jacob was great! I had taken my phone that wasn't working to the location on Colorado and Evans…read moreand they said I needed to take it to uBreakiFix store and they can fix it or I can pay $100 for refurbished phone. I went to uBreakiFix and they said they can't do anything for it when it's a network error. I then decided to go to a different Verizon store and Jacob told me they could order a refurbished phone at no charge per my insurance that I have been paying. Crazy it just comes down to the individual associate. Thanks, Jacob and Cherry Creek Verizon! Go to this one and not the CO/Evans location.

always awful. no one can help you do anything accept sell you a phone and or plan you'll later…read moreregret when you find out how awful the Verizon customer service experience is. especially at the mall. they have no skills to help you do anything.

Wow! We walk into the store from B&N and are immediately welcomed and asked if there is anything he…read morecan help us with. We replied we were just looking and walked down looking for PS Vita games. We were then greeted by another worker who welcomed us and asked what we were looking for. He led us right to be PS Vita section and showed us the new games and used games. Then asked if there was anything specific we were looking for. He looked it up and when he didn't have any in stock offered to buy and ship it to our home OR we could check out two other stores in the area showing that they had it!! The service here is so outstanding I **HAD** to log on and tell them and everyone. I have no clue why the other reviews are so low. But I did find out the store was recently taken over by new management so I hope that was it because the service here is really good. :)

I paid extra for a warranty at this store and got SCAMMED for my trouble…read more When I bought my controller, the employee sold me a protection plan by telling me I could bring the controller in and walk out with a brand new one. No mention of a time limit. No mention of any conditions. No mention that "new" actually meant "whatever used controller is sitting in the back." When I finally used it, they took my working-ish controller and handed me a used one in worse condition than what I brought in. The buttons stopped responding almost immediately after I left the store. So I paid extra money for the privilege of downgrading to a broken controller. I came back to swap it out and was told they couldn't do anything for me. They knowingly handed me defective used hardware under a plan that was sold to me as a new-for-old exchange, and then refused to stand behind it. So to recap: I was misled about what the warranty covered, misled about what I'd receive, given a broken product, and then denied any remedy on a plan I paid extra for. That's not a warranty. That's a fee for nothing. Don't buy the protection plan here. Get whatever you're told in writing, or just buy your accessories somewhere with a real return policy.

Had some issues with a promotion that wasn't applied properly and Matt (manager) at this location…read moremade it right.

I'm going to leave this review solely based on the positive experience of three members of the team…read morehere at the store and not on the service of the carrier. For the record, I've been with Verizon Business for twenty six years, mainly due to the cellular reception here in Denver and throughout the rural West where I still travel to climb, backpack and enjoy the beauty of our rural country. Verizon's cellular service is tops, but their customer service stinks as well as their plans and pricing. Ok... I went to TMobile for their top of the line plan including Satellite service. Nick the representative handled everything very well. But it was me who was a bit nearsighted as I should have double checked the service at my home, located in the mid City, before venturing to TMobile. The service at TMobile is non existent at my home! Incredulous I say! TMobile touts its coverage in Denver and other cities as the best of the best. Not here! Anyway, I let the porting of my number expire from Verizon and both assistant managers, Simone and Johnny helped me on two visits to return the new IPhone 17 Pro Max and credit my card and closed the account with professionalism and genuine consumer service. It's too bad that TMobile didn't work at my home for I will reluctantly return to Verizon Business and deal with their customer service which falls far short in comparison to TMobile.

Pablo Rodriguez Jr was excellent at Verizon - excellent customer service! He helped me with my…read morephone and was very patient and efficient.

Not a fan of being lied to... I was looking for a gizmo watch for my daughter's birthday. The guy…read morethere told me that they didn't have them in stock and that no other store had them either, that I should order one there and wait 4 days. I asked to check other stores. He said the other store won't have them. And told me not to buy one online. I left and called one other Verizon store, 5 in stock. Wtf