My experience Friday at the store was quick and easy! I have zero complaints with the store!…read moreHowever, I was told my phone would arrive no later than Monday. It's now a week later and my phone has not even been shipped! I still have no follow up or a tracking number, yet my order clearly states, NEXT DAY! I called ATT and spoke with an Indian call center I could barely understand and was told to call the store! It is near impossible to speak with an ATT rep who can help me or explain why this phone is so very delayed! I am not a happy, nor satisfied ATT customer!!!!

I've been going to the ATT store on Noble Blvd in Carlisle…read morefor years, maybe decades, for cell phones for me, my spouse, our son, and our daughter. We used to see Stacey Zechman; he was extremely helpful and It was good to see a familiar face. I think he had groupies, and I was one of them. Quite awhile ago he disappeared, whether he retired or moved on to better opportunities I don't know. Anyway in '25 tihngs went kind of downhill. No Stacey and none of the other familiar faces. Let's see...I uppgraded my iPhone 6 to a 12 pro max, then the 12 to a 16. On one of these upgrades Abdull said I would get a credit of $xxx (a high amount) but I had nothing in writing, I went back to get written verification of the trade in amount and Ishmael (I think) said "how does $yyy (higher) sound?" He gave me a printout and circled that number on it; I didn't look at the fine print till later, when I noticed that the trade in value could be "UP TO $yyy". Oops. I think Abdull and Ishmael have moved on. My year-old 16 pro max wouldn't take a charge, and i visited the ATT store to see if they could replace the battery, no, but DeQuan found the problem so I traded the 16 in on a new 17 pro max. Technical issue with the new 17pm; I fussed around with it for hours and called Apple; no help. I. went into the store; Bryan fixed it in three seconds. Then he showed me what he had done in case the problem reappeared (which it did). OK, so on my recent visits: DeQuan fixed or told ne how to deal with a few minor issues, Mai (I think) helped me with something, and now I have confidence in Bryan, DeQuan, and Mai. five stars all around!

First off...ask for Ray. He is awesome. Polite, knowledgeable, kind…read more The store is clean and not crowded. Two pluses in my book! Transaction was smooth and when we had an issue with updating, he helped work through it and find a solution. Friends and family recommended this location and they were spot on!

BEWARE of VERIZON.... They are the worst!!!!! Remember you heard it from me when they do you…read morewrong, overbill you then file an outrageous over 4k bad credit on you.... and they will...;

Well I finally had to get my already scratched/dented/crumbling screen replaced. It was now at…read morethe stage where the internal display wouldn't allow me to log in. Initially thinking I had to get a new phone I was going that route. Having seconds thoughts I called one cell phone repair place and they wouldn't be able to fit me in for days. I called this place having driven by it so many times. (Questioning the location) and so glad I did. 45 minutes later phone as good as new. Responsive. Cheaper than other locations. And nice. Yes that's right even nice!!! Wow. Also gave me a military discount though that isn't something they automatically have. Highly recommend. Would definitely go back. (Careful of the turn into the driveway)

I accidentally shattered my Microsoft Surface Pro screen after it was no longer under warranty. So…read morethankful I didn't need to buy a new laptop. Bestifix was able to replace the touch screen and it looks and functions like a new tablet!!! Exception service and repair! I highly recommend Bestifix!

They evaluated my daughter's computer and were able to repair to get it repaired under the…read morewarranty. Matt kept me updated throughout the process and they were able to provide a loaner computer while hers was being repaired. If I ever need a computer fixed again I would go to them.

Kirbtech does a wonderful job at meeting all your hardware and software based needs. They have…read morebuilt custom computer systems for us, installed a digital phone system, and are willing to listen to and try to implement any new ideas we have here at our business. Great service and personality! You can trust Kirbtech to be your IT support! Thanks fellows!

Came here with the intention of getting two lines cheaper than at AT&T, ended up leaving with 3…read morelines and 2 new phones for still cheaper than I had 2 lines at AT&T. Tom (the manager) is an amazing guy that went out of his way multiple times to assist me in finding the best deal and to just help me in general. Would recommend this place to everyone else interested in a new plan or phone.

I went in Sunday evening 10/11, the rep did not introduce himself, and was not helpful. He first…read moretold us misinformation, then when I figured it out and corrected it, it went downhill from there. I got the vibe that he was not going to be helpful through the upgrade process and decided to just leave. I went back in on 10/15; first, the store stinks, that has never happened but it was awful. Second, when I walked him I greeted that sales rep twice. Not only did he not respond but he also did not introduce himself. Instead he said "Is it raining out there?" Not a hi, hello, welcome on, nothing. His answer to at least half of my questions was IDK and he couldn't be bothered to find out either. There was zero effort to his job and he spent time on his personal cell phone while I was asking questions. Honestly this is the worst experience I've had with Verizon and at a time when I'm considering switching, there is no effort on their behalf to keep me as a customer. I requested a call from management and will hopefully get a follow up.

We have been here a few times for repairs and purchases. Never a bad experience. Prices are fair…read more Lower than other places we have quoted! He seems knowledgeable about electronics, if he can't fix it, he will tell you, and not waste your time or money!

Sorry to say but it cost $100 to replace my cracked iPhone 11 Pro screen and the result was as…read moretaken in the picture attached. They replaced screens alright but the error message on my cell never goes away now. You know what it tells about their service.

I recommended them without hesitation. Excellent service, quality repairs, extremely fast turn…read morearound, great prices! They saved me big time when I smashed my iPhone.

Had my computer die on me and I had many personal files on the hard drive that needed transferred…read moreto a new external drive. Quoted price was excellent (compared to G Squad) and they had it done the same afternoon! End result was excellent with great friendly service at more than fair price! Running new computer with two hard drives and loving it! Highly recommend these folks!