I am so grateful for this store! Every time I have an issue with my cellphones Im always come here…read more I am a clumsy person, so I am always having phone issues. My son has been having charging issues with his phone, so we took it today to get it fixed, and luckily it was just a dirty charging port. I could not thank them enough! You guys saved me from buying my son a new phone! I will definitely be back if I have anymore phone issues. I trust this place and highly recommend.

Patrick Blessed me!!! I came in with an issue i had been struggling with for weeks and he fixed it…read morein 5 minutes. Lifesaver!! Don't mess with any other company, come to this one!!

Very nice store. I went yesterday to handle a bunch of issues I was stuck with after dealing with…read morethe Mira Loma store. A Special thanks to Alexis for working diligently and handling my phone issues. I find it difficult to find the words to describe how good the service was. Was given the wrong phone and right out of the box it started to have problems. It was literally costing me hundreds of dollars a day and there was no way to fix it. Took so long that I had to leave the store. But upon my return, I found out that Alexis had been working on my issues the entire time I was gone. In the end a solution was reached and a lot of time and money saved. All I can say is Choose your store wisely. They are not all the same, and this store clearly understands that and has raised the bar on service and customer needs.

I went to the this location today around 1 pm to resolve a matter with my bill and the place no…read morelonger exists. It has been completely gutted. Back in December I was offered a promotion to upgrade my phone to an iPhone 15 and only pay $215.64 over a 36 month period. The employee Keith G said that I would save money by adding an additional line. I asked him if I could add my sibling later to the business account and he said, yes but my sibling would need to be present. I went to the store I normally patronize and wanted to remove the new line that was added. I was told they could not remove the line because the promotion was added to the new line and if I were to remove the line or even suspend the line the promotion would no longer stand and would have to pay the full price of the iPhone 15. I was instructed to go back to the point of sale to get this remedied and now the store is closed. I really feel taken advantage of and feel that this place was doing fraudulent activities. That is probably why it no longer exists. I had no knowledge the employee was going to put the promotion on the new line bc it was my number and my phone that was being replaced. Also, he had knowledge that I wanted to add my sibling later. Now I will have to escalate this matter to corporate to get this resolved.

I went to another T-Mobile and was just about completely done with them (read my recent reviews)…read morebut my husband said give it another try. Thank goodness I listened to him because I had to the best experience ever! HUGE SHOUTOUT TO ERIC AND LEXI! I walked in and was greeted right away. Eric was very friendly and listened to what I wanted to get (upgrade to the 17 Pro Max) and made sure I was an authorized user (shocker, I was in there twice). He even let me check his phone out first to see if I would like the bigger screen and he said he loves his phone, so I went with the Pro Max. Eric was very helpful and we talked back and forth as my phone was being transferred. He made me feel at ease and I wasn't pressured into buying Apple Care or any accessories as I had them waiting at home for me. Lexi came by and just made sure everything was going smoothly. She is the store manager and she was so friendly too. I am really glad I went back to try T-Mobile again and went to this store. Thank you Eric and thank you Lexi for being so friendly and inviting and turning my day around. If you are wanting to upgrade or need any assistance, seek Eric out! He's so knowledgeable, listens to you, and gives you advice in actual normal people language instead of being too techy. Thank you!

T-MOBILE SUCKS!!! Dropped calls, failed calls, dead spots....really?!? Why?!? Absolutely a waste…read moreof time visiting this location. T-Mobile service is the worse than AT&T and I never thought that was possible? T-Mobile has more dead spots without any explanation as for why in this current time. Steven is severely lacking customer service skills and convinced me that no one should pay for crap! This location just needs to close because it is taking up space another business, with competent, intelligent employees, could use. In five months, my bill was NEVER correct! I was quoted one amount and always paid more each month while the service progressively got worse! Verizon is the best in cell phone service!!

One of my favorite locations everybody's always professional very helpful making sure that your…read moreproblems are resolved. Thanks for the whole team. I forgot to add names because so many people help me so I'm gonna give the Whole staff credit.

Elmer & Mark were amazing!!! I went in to switch service from that worthless T-Mobile. Both…read moregentlemen were thorough, friendly and quite knowledgeable. This is what customer service should be. I am a Verizon customer for life! I would definitely recommend this location and these gentlemen if you are thinking of switching carriers. They are the best!

Couldn't have had a better experience. Larry helped me and did the most to make sure I got the best…read moredeal. Highly recommend this location as not only did my experience working with Larry go well, each employee working today greeted me when I walked in and interacted positively with me while I waited for my upgrade to restore all old information. Thanks again everyone.

***BEWARE OF BAIT AND SWITCH TACTICS*** I had a horrible…read moreexperience with this store. The sales people have zero integrity and morals. My wife went in for a new phone. She should have gone in, traded in her old phone, and got a new phone and things would be fine. Unfortunately, that is not what happened. Instead, the representative decided to cash in on commission by adding a line to account, instead of switching the phones. Now I have a added line to my account and paying the installments on the new phone. I even asked during the process. "This doesn't make sense to me that you are adding a line and not taking our trade-in and that my bill will stay the same".. I said/asked this multiple times during the interaction as it just didn't make financial sense to me. I made it very clear that I didn't want an increase on my bill and that we were simply there to trade in for the promotion. He assured me the way he was doing it was fine and that our bill would not change. The representatives in the store tell you it could take up to 3 months for your bill to reflect correctly because of the changes. Thats what they have told me everytime I have gotten a new phone, etc. so I didn't think anything of it. The change happened in January. When did I call? 3 months later when my bill still was not what was promised to me in-Store. So, because I didn't contest this within 14 days (after being told to wait a few billing cycles), they are now denying resolution of this problem from AT&T Customer Service/Loyalty Department. I am appalled that AT&T would rather lose a loyal customer(s), after being baited and switched by a sales person, than to make this situation right. What are we talking about here? Approx $40/month for 7 months and fix my account moving forward. You'd rather lose 4 lines of wireless and a home internet customer over $280. Blows my mind, but this is many future years of lost revenue over a situation that could have easily been resolved with integrity. Sorry, but when I get things situated with T Mobile and Spectrum I will let you all know.

I checked in recently to get the back of my phone replaced after it slid off and Sam was the best…read morePhone Doctor for the job! Sam is super sharp, humble, and a terrific Communicator which makes him incredibly easy and enjoyable to work with. He helped me order a new phone backing that matched my Model perfectly and uses high quality tools to help secure it on effectively so I don't have to worry about walking around with a haphazard Frankenstein patch up looking phone ;0) Thank you Sam for helping me save lots of money during hard times and making the Phone Surgery experience extra entertaining with your comedically savage wit!! Iphix also offers T-Shirt printing services that look a lot better than other Printing jobs I've experienced!! Jazz up your Team Uniforms or start rocking the Human Business Card Strut today with a Stylishly engaging Brand Ambassador T-Shirt ;0) There are lots of cool Shirt Samples in the Cave to help you make easy and informed decisions, as well as phone cases of different Fandoms to put a Sexy Jersey on your Celly to make it a Statement Celly too!! Don't try to fix your phone with crappy glue like the Youtubers advise and go to IPhix and have Sam knock out the nagging task for you instead! He will make it look and feel like new for a fair and kind price and let you chillax in a peacefully organized lobby with fun Magazines to read too :0)

I broke the screen on my Samsung S23 Ultra and took my phone to iPhix on Limonite. They replaced…read morethe screen and sent me on my way. Unfortunately, the screen was glitchy. I called them and was told to bring it in and they'd replace it. Apparently, sometimes these screens have issues. They replaced it again in under an hour and it works great! I can't say enough about the level of customer service! I definitely recommend you take your phone the next time it breaks, and you know it will. Cheers!

This was one of the best interactions I've had dealing with electronic repair. Zach was extremely…read morefriendly, prompt, and professional. I took my Xbox Series S for an HDMI issue and he was able to solve within 45 minutes!!! One of the best and highly recommend

Amazing service! My husband got his iPhone screen repaired here and he came home super happy. The…read moreowner who was the one helping him, was pretty straightforward with what he needed and the pricing. He was very knowledgeable and was able to get his white screen back to work within minutes! Would recommend going to him for any phone repairs you may need!

Excellent store great service…read more Friendly staff I recommend everyone to go there! love it

Everything went well it always amazes me the service is always Great the representatives always…read moregive the best service and are so knowledgeable this is one of the best tmobil stores Ivan helped me this time and when I say KNOWLEDGEABLE GREAT AND ALL THAT when I need my other phone I know we're I'm going and ref all my family and friend also stay away from the tmobil on limonite !

GREAT CUSTOMER service! My husband bought a screen replacement for his 6 and from start to finish…read morethe service was above and beyond. There was a mistake w/ us receiving the 6s initially but the owner was extremely quick w/ his response when I contacted him via yelp and so helpful. Also the customer service received when he returned the following day was wonderful as well! Quality product and pleasant service , what else could you ask for! RECOMMEND!

The customer service representatives whenever you call the 877-476-3451 number are completely…read moreuneducated always give you different answers to the same exact question and act like they can't get anything done that you ask them to do. I was persistent however and found another number for easy wireless 888-792-0076 and talk to a very nice lady who helped me out with exactly what I needed to do and got everything done the way that it needed to be done.

My rating is zero stars, but I had to click on one to post this review. This is the biggest piece…read moreof crap cell phone provider. Do not go there. The phones are all some rip-off version that you can do nothing with. This company should be put out of business. They are crooks.They will never unlock a phone for you, but yes you have to buy the phones. You cannot share a video with anyone--well you can, but they can't decipher what they are seeing even if it's a very short video. When you plug it into USB port on PC, it doesn't even appear. It will lose your music. If you upgrade your phone before a year, they penalize you by never unlocking the prior phone. Wouldn't you think they would want to sell more phones. and be happy you upgraded before a year and unlock the old phone since you paid for the piece of shit. I'm telling you that every time I upgraded to a different phone, because the current one sucked, the new phone was even worse. I absolutely hate this company and you will too. I am so GD pissed off I can't even really explain to you just how FU they are. DO NOT GO TO BOOST MOBILE! you will be sorry!

Kimberly was very helpful! Very polite! Highly recommend this place employees are friendly and…read moreknowledgeable for sure will buck you up!