"If you want a salesperson who truly cares, go see Zack Eckart at the Leavitt Road Verizon in…read moreLorain. He spent hours on the phone with customer service sorting out a tough issue so we could order my new Pixel phone. Then, he went completely above and beyond by offering to come in on his day off Saturday just to hand-deliver it to me. Absolutely phenomenal service that you rarely see anymore. 5 stars for Zack!

Had the pleasure of dealing with Sam, who explained everything very clearly about my bill and my…read moreservice. Very attentive, knowledgeable, and helpful, and helped me get an amazing deal on a new phone. I will definitely be back

I've had Verizon for over 25 years with pretty good service until moving to North Ridgeville where…read moreit's terrible (spotty service, sometimes can't even call out or receive calls). With the amount of money they charge we shouldn't have these problems as often as we do.

Jordyn was fantastic today!! She helped me out immensely with my new iPhone! Very fast and…read moreefficient. Highly recommend !

I had a issue with my phone plan and Katie was EXTREMELY HELPFUL I have never had that much help…read moremaking things right as much as possible at a phone company Verizon can keep overcharging there customers KATIE you have my much respect and admiration THANK you for being you and you Really Helped me out Cory Daniel Kallis

Please be aware of sneaky sales tactics and understand their unforgiving return policy thoroughly…read morebefore you make a purchase. I was really shocked at the service I received today. I had done business here three years ago and was really happy with my experience. Today I walked in asking for the deal I saw online - $199 for an IPhone 12. I accidentally said "I'd like to get the deal online I saw for $199 for an IPhone 11." I'm a mom of three, exhausted, accidentally said the wrong phone name. I figured since it is their sale and this is the employee, he would be able to correct me if I'm wrong. I have came into this store in the past and was honored online deals in store. Right away he got phone cases and a screen protector. I told him that my husband likes to pick out these things and that I didn't want them. He said that in order to get the promotion (the phones for $199 each) I needed to buy these things and that they are virtually free. Then I noticed he had phone chargers. I asked about how much those were and that we like to buy our own. Again, he said they were included in this promotion and they were virtually free. I get home after all of this and my husband notices that we have iPhone 11s and not 12s. I was so confused. I reviewed the receipts and I was charged $105 for accessories and that an upgrade was used for my son's phone. Then I realized, why would I need to buy accessories in order to use my son's upgrade? I called up there right away and he told me they can't be exchanged and I would have to pay $260 to get the 2 IPhone 12s, and I could not get a refund on the accessories. Be sure you understand their return policy before you buy something from them. It is not forgiving. Online I could have gotten two IPhone 12s for around $498 including activation fees and taxes. Today I paid more for two older phones, two Iphone 11s for $522.33 including activation fees and taxes. I was told that if I wanted to buy just a phone, he would have told me to just buy it online because they make their money off of accessories, not the phone. He explained that he has turned many customers away because of that. So I asked him why he didn't advise me to do that when I told him we only wanted the phones and to add my daughter onto our plan. He didn't have a valid response besides all he could do is have me pay the $260 more, and give us two new screen protectors worth $50. He did give my husband and I the owners number. We called the owner. He said the same things. He did say we could pay $200 more, instead of $260 more, to exchange for the IPhone 12s. At this point we already paid more for IPhone 11s than IPhone 12s. We'd be paying $244 more on top of already overpaying for IPhone 12s in store than what we could have purchased them for in store. Steve was very nice during the sale. He was respectful during the frustration of this situation. Same with the owner. What I really did not like and why I will never be a customer of this location again, is the sneaky sales tactics used in order to make money.

I don't know the name of the manager of this store, but I have never had to work with a more rude,…read morearrogant, horrible customer service person. She kept interrupting the young man I was working with, she was so unprofessional and looked like a cleaning woman. Don't go here, find another store.

I was having trouble with my new phone I couldn't figure out what was going on with my text…read moremessages they were not going through as a Group text only sending the text messages individually. At this point I was so aggravated and wanted to get another phobe, So I went to the Cricket location 5130 Pearl Rd and I explained my issue to Gavin and he knew right away what to do He was Sweet, Friendly, And Gavin explained everything to me in detail. He was Approachable Beautiful Personality. He took care of my issue in no time

Needed a new battery, cleaning and removing a link, walked around for about half an hour, came back…read moreand everything was sorted out to perfection.

I recently needed repair for my Seiko watch. The two female employees that normally work at the…read moreGreat Northern location were extremely courteous and efficient. I have shopped at this store many times over the years, and most of the time this store is understaffed with many people waiting for service. Because most companies have a hard time finding good employees these days, I find most customers are generally impatient and rude. In my experiences, these two employees are friendly and do the best they can under the circumstances. I will continue to patronize this store for watch services.

Chris was extremely helpful and patient with me as I visited his store on three separate occasions…read morewith my wife. While recovering from an injury and out of the state Chris took the time to send multiple emails providing me with additional information on the Zero Runner. Scott assisted me in the final purchase and set up for delivery, which was well timed with my schedule and the technicians were in and out in 30 minutes. Over all a great experience and I will purchase again from Chris. Thank you, Scott P.

G&G Fitness gave me the best experience on our purchase from start to finish. We worked with Chris…read moreand he was very knowledgeable on all of the different ellipticals they had to offer. Chris asked us all the right question and suggested the best ellipticals for us to try. We tried them all and we made our purchase. The delivery and assembly went well also, it only took us 5 days to get out elliptical delivery. We will suggest all of our friends and family to shop there and have them ask for Chris.

We hired Mike's team at EQ Technologies twice for some work at our home and they did a great job…read moreboth times! The first time was a small job to run HDMI and CAT5 to the area above our living room fireplace where the TV is mounted. I always prefer hardwired over wireless (as you should). They had to run the HDMI through the wall and outside the house below the vinyl siding so Mike made sure to use outdoor, low temperature rated cable. We haven't had any issues in the almost 2 years since the install. They also adjusted the positioning of our TV mount because the previous house owner had it mounted way too high. Recently we hired Mike and his team again to install a 7.2.4 home theater in our basement. I bought a lot of the components myself and for the items I didn't buy, Mike was able to price match or beat the pricing I was quoted from online dealers I found from AVSforum! It's nice to get the best pricing possible especially in this economy. Retail pricing is just too much! Mike and his lead installer worked for 3 days in total. Day 1 was for prewiring speaker wire, and HDMI, and the RCA subwoofer cables and wall plates were completed on day 2 and they started cutting out the drywall for the in wall speakers. I volunteered to help out where I could to keep things on track and in line with the original estimate cost. Mounting the screen was the most time consuming part but it came out great in the end. The projector was mounted and the image adjusted and lens shift dialed in by Mike and team. They also adjusted the speaker levels on the AVR and programmed my remote. After I installed my subwoofers, everything sounded and looked amazing! I did have one issue with an amplifier not working, but that was quickly addressed after I dropped it off at the shop to be tested. It was sent back and Greg, the office manager got a replacement on order quickly. Be sure to give EQ Technologies a call for all your TV, home theater, security and smart home needs! They're very reasonable with pricing compared to their competition and their service is top notch. Support a local small business!

the salesman was very knowledgeable and professional and took time to help me figure out the right…read moreset up for my home... the installers showed up on time and were very neat and professional... they brought with them everything they needed to get the job done quickly and professionally plus they left no mess to clean up

Made an appointment. Arrived for appointment and was told they cancelled it because they needed…read moreinsurance info ( which i provided when I made the appointment) They said they called several times. They never left a message. My mailbox has never been full and is set up. I took my child out of school for this appointment. Amazingly, they were able to see her anyways. Our appointment was at 11, it is now 12:05 pm and she still hasnt seen a dr. Do not recommend. This was our first visit and our last.

I went in to get some glasses and I was treated horriblely by Alexis murgu her nasty attitude her…read morepressuring you to buy the glasses she wants you to have trying to get you to spend more money than you want to very nasty ladie un welcoming place never will I spend another dime thier again!