Knowledgeable and Friendly staff! Always ready to talk and help discuss questions you have when you…read morecall and text.

For starters, I know nothing about small engines or mowers. Absolutely nothing. I knew I needed a…read morenew air filter for my Husqvarna mower and they helped me right away without making me feel ridiculous for not knowing. They didn't try to upsell me anything and even offered a seven day return if the air filter didn't fit! Thank you tp the staff for not making me feel like an idiot.

They have been out 4 times in the past 4 winters because my heat pump at swan Creek crossing is not…read morepumping heat when it gets below 30°. It will drop to the 50s or 62 and that's the most it'll work. They keep coming out saying it's different things I don't know if they are related to swan Creek crossing or what. Today is Jan 12 2024.they were supposed to be here to fix outside heat strip At 3:00 p.m. nobody showed up so I called the office and talked to maybe Adam and he said that I am on the list for the last run of the day and the tech was at the one right before me and they should be out before too long. They never came out they never called I said please call if there's a problem. DO NOT RELY ON THIS COMPANY. FOUR TIMES TO FIGURE OUT WHAT'S WRONG WITH IT AND THEY DON'T SHOW WHEN IT'S TIME THAT THE PARTS HERE TO FIX IT WHAT'S WRONG????

Kern Heating and Cooling is very professional in giving evaluations of existing heating and cooling…read moresystems. Their service is quick, efficient, and thorough. I highly recommend them.

This is my second time using Horton's. They're quick, efficient, and ahead of schedule. I'll…read moredefinitely keep coming back--thank you for the consistent service!

Time for pick-up was later in the day. Received phone call asking if they could come earlier which…read moreworked out well. Prompt arrival. Very polite and efficient. Quote was accurate. I would call them again.

They showed up on time and did what was promised. Loved how it's a family business and really…read moreenjoyed how they could accommodate for what couldn't be done.

We received a card reminding us that it was time to get our septic tank pumped, since it had been 3…read moreyrs. I called to schedule and asked how much. We told them we weren't having any problems. They quoted $450 and said we had a 1500 gal. tank. They came out, pumped the tank, said everything look great, and there saw no problems. The driver did not tell me how much was pumped. A few people on a local newsgroup said Ace also charged them for 1500 gal., but their tank was only 1,000 gal., so called the health dept, who confirmed ours is only 1000 gal. I asked Ace why they have been charging us for 1500. They said there are a number of reasons why more than a 1,000 gal. could have more waste - heavy rain, backups, etc. - none of which were true in my case. The problem is they quoted $450 and said we had a 1500 gal tank BEFORE they even came out. They have pumped our tank 3 times and each time charged for 1500 gal. They refused to refund us the $125 difference. We will not be using their services again.

Ace did a great job today at my residence. Dan gave excellent customer service and was very…read morefriendly and honest. This was the second time we have used them and will again and again. Thank you!

Wounderful locally owned business whether you're looking for a new fireplace or maintenance they…read moreare the best !!!!!

I called and was given an appointment that day! Not only where Dave and Crystal professional and…read morehonest, they made the job more smooth for us. we definitely will be using again in the future!

Drove 4.5 hrs this morning to arrive by 7 am. We were greeted by a gentleman named Jim who left the…read moredoor open for us even though it was before opening time and instructed us to go around the back to the large garage doors. We had a generator from 1994 fail finally and we were in telephone contact with Jim, who walked us through the process so we knew what to expect. We were greeted by Paul, who took over with the replacement of the generator head and also did some maintenance and oil leak repairs. He explained everything that was involved and what modifications would be necessary to use the existing Diesel engine. Neat, clean, and when you see your unit in better condition than how you brought it in! Brian was introduced to us, and gave us a tour of the facility and welcomed us to see them in action. He also explained what the company does, answered any and all questions, and made sure that we were as comfortable as possible while we waited. Well, it turns out that Jim is Brian's dad and this is a FAMILY run business. This is something that is missing from todays commercial venues, and it was nice to have everyone be pleasant and inviting. From Jennaya and Joe who attended to any needs that my friend Bill who came with me needed

Ace is the place to go with! I have had such a great experience with this family owned and operated…read morebusiness for years now. They really take care of their customers! My dryer was going haywire and they made sure to send someone out asap. Kraig came and was super respectful, friendly, and personable. He diagnosed the problem right away and got it fixed in no time. Not to mention he was here sooner than expected within the given timeframe, which you don't see very often with repairs. Thank you for getting it done right the first time!

Called late at night for a dryer squealing, ACE called me back first thing in the morning. Tech…read moreDylan was at my house by 9am, diagnosed, explained and fixed the dryer within 45 minutes. Ace will be getting further business from me. Price reasonable for the work done, parts needed and time spent