Most unprofessional woman that the "manager" at this store. "mindy" was extremely rude and hung up…read moreon the phone call multiple times because she had to look up a part for a backpack blower and it wasn't handy for me to go get a serial number or part number. She didn't care at all about servicing a customer. She had to actually do a job and look up parts is what she was mad about. Asked to speak with the owner over this awful and rude service and she kept repeating "call the store". This woman needs to be fired. Ridiculous behavior from an employee.

Highly recommend JAM for all your snowblower and mower repair needs. My husband originally tried…read moredropping the snowblower off somewhere else but the person wasn't there and they said it would take 3+ weeks (impending snow storm later this week). I called JAMs and they said we could drop it off but they couldn't guarantee it be done before snow storm. We dropped it off and it was done within 24 hours! They offer pickup/ delivery so you don't have to try and jam your snowblower in your midsize car. Will use them in the future as their staff was friendly and their prices affordable.

Wounderful locally owned business whether you're looking for a new fireplace or maintenance they…read moreare the best !!!!!

I called and was given an appointment that day! Not only where Dave and Crystal professional and…read morehonest, they made the job more smooth for us. we definitely will be using again in the future!

Knowledgeable and Friendly staff! Always ready to talk and help discuss questions you have when you…read morecall and text.

For starters, I know nothing about small engines or mowers. Absolutely nothing. I knew I needed a…read morenew air filter for my Husqvarna mower and they helped me right away without making me feel ridiculous for not knowing. They didn't try to upsell me anything and even offered a seven day return if the air filter didn't fit! Thank you tp the staff for not making me feel like an idiot.

Have supported this family owned business for years. They understand what outstanding customer…read moreservice is and always provide just that.

Great customer service! Repair was done on my snowblower and the staff was wonderful. Highly…read morerecommend their services.

Wanted $85 just to look at my Shark vacuum that was not picking up any dirt. Told me it was a lousy…read morevacuum and tried to sell me a $1300 vacuum. Did not listen to my concerns. Went down the street to the other vacuum shop in town and ended up getting the vacuum back in good working order for $40.

I took my Hoover which i had purchased at Great Lakes Vacuum Bowling Green, OH a couple years…read morepreviously, back for repair. Kylee at the BG store was able to quickly figure out the problem, changed the belt, cleaned the roller and I was out of there with a reasonable charge and a beautifully working vacuum. Highly recommended.

Great service with a smile. The team is knowledgeable of the products. No upscale push. They work…read moreto meet your needs. I will buy all my outdoor tools here.

Such wonderful customer service. I spoke with the owner and he provided priceless advice. They do a…read morelovely and quick job dry cleaning!

We always go to Brite cleaners they have a fast turnaround time and always do great work. Small…read morebusiness locally owned - not to mention they are so honest. We accidentally forgot something valuable in the pockets of our recent dry cleaning and when we called it, it was returned to us. You don't see that kind of honesty often, it was so truly appreciated.

I may not be that important, but I deserve to be treated like a valued customer…read moreUpon SEVERAL attempts to get an estimate for a garage door installation, they failed to even call me back. I have moved on to the best. Certainly I will prevail. Poor customer relations with that kind of treatment. They had no answer as to why I hadn't been called back. You can't not call people back. I informed them as to why i don't want their help. I've moved on. People are quick to get a sour taste from that kind of response from a supposedly top business. They have zero call back policies apparently . Don't hesitate to go elsewhere for quality business. If they had cared about getting me an estimate they week, I would've said yes to their service availability. MF's I moved on. They called back after reading this review. I still have moved on.

We made an appointment to meet someone about a fireplace. We arrived and the salesperson had…read moreforgotten about the appt. owner Bruce was in the showroom when we arrived. He never met with us. He never made eye contact with us. He knew the sales person had not arrived for the appointment never even came over and spoke with us . speaks volumes about the way they really run their business as opposed to all of their commercials.