Best TJ Maxx I've had the pleasure in shopping at for a VERY long time. I did not expect to have enjoyed myself the way I did. I stopped my specifically looking for a bday gift. I found the gift pretty quickly and then I had lots of spare time to browse. That's when I got in trouble! I found so many great buys that I was not expected to take home but very glad I did find them. The entire store is well organized and fully stocked. Every single department felt welcoming and clean. Staff was friendly and available. That alone is a rare find! I'm hoping my future trips maintain the same level of enthusiasm or better! read more

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Clean, decent enough T j Maxx. Nothing bad to say, nothing good to say. I do prefer other t j maxx stores though. read more

T J Maxx - The entrance - Department Stores Near Me - Hialeah, Florida

Extremely dissatisfied with the customer service from the manager, they sold me jewelry less than a month ago that was used and stained and boxed it for me so I didn't notice I wrapped it up for a Christmas gift and threw away the receipt bc it looked fine from far and it was something my mom had been wanting so I asked no questions. I told ( Martha C ) the manager what happened I had the box and the tag also the purchase of just that in my debit card but not the receipt and she rudely repeatedly said she wasn't going to return or give me store credit not even exchange bc I did not have the receipt. Then turned her back away and left, she made no effort into trying to solve this problem and just escalated it, I don't understand how (tjmax) can have someone so unprofessional and rude leading a store as Martha C. read more

Hadn't been to TJMAXX in a while. I like coming to these stores for browsing and always finding something I wasn't really looking for. But, happy I did. (haha) TJ has a selection of top brands and others. Usually these types of stores are good to score a purse or some house stuff for the low. I do although find it a little aggravating when they see a long line and only have one or two registers open. read more

I have been a loyal customer of TJMaxx for the past 34 years. It's one of my favorite places for shopping in general. It's a nice place to find "fun stuff." This been said, I have been noticing a very scarce selection of women plus apparel for a while, both at Tjmaxx, as well as in Marshalls for quite a while. On my most recent shopping experience, December 14th 2020, while Christmas shopping at this TJmaxx Store 593, I was, once again, very disappointed. I found out that there was not a section, whatsoever, for Women Plus Sizes. There wasn't even a sign for said section! (It has been taken down for a while). My interpretation of it has been that, women who aren't "fit", whom perhaps have a few extra pounds, aren't welcome to shop at TJmaxx? I asked for support in finding some apparel in said category. The Manager on duty explained not having Plus Size selection at all (please, notice, on December 15!) and not knowing why. "I am the Manager, but I am just filling in, this isn't my store...In been fair, I must say that this lady Manager, was very supportive. She did put a great deal of effort into, unsuccessfully, trying to help me find some Plus Size apparels around the store. Zero. None. When I expressed my disappointment about the circumstances, she volunteered to have a manager from this store 593, call me back. "Nixza", whom identified herself over the phone as been the manager, contacted me a couple of days after. She offered me the following explanation; "We have a limited selection, We no longer have a Women Plus Size section." "We get some selections coming in sometimes. But we don't have a specific section for it. They can be found on racks by sizes when we get them." She reffered to the latest 'situation' (Covi19?). "Is this the reason why the "Women Plus" sign has been taken down, now for a while? I asked. She reaffirmed that "Yes. We follow direccions...", So what I should do is contact Corporate in this regard? I asked. She agreed. I did call l Corporate . It got me as far as getting recorded messages. I left a mess with my phone number, asking for a return call. Then I walked forward "Ross" and "Dressed for Less" just a few feet, literally, from Tjmax 593. After all, the quality of the apparel is comparable, nowadays. And Ross, seems to be welcoming us with open hearts. Great women plus sizes selection! The holidays gift selection at Ross was great also. I spent less than $20 at TJmaxx. Over $100 at Ross. Thanks Yelp, for allowing me this opportunity to share. read more

There is Marshalls, Ross, and T J Maxx. They're all in the department store family. Marshalls is the sibling that dropped out of high school, and did nothing with their life. Ross is the middle sibling that went to school, but did nothing spectacular with their life. They're not bad, but they're always behind their other sibling- T J Maxx. T J Maxx, of the three, is the most successful, organized, well accomplished, and decent of the three department store siblings. Although T J Maxx doesn't have all the weird knick-knacks that Ross has, this place is always organized and has a large variety of brand name AND quality items at an affordable price. I always come here for my gym needs, and know that if I need work clothes this is the place to go. The staff is always friendly and helpful, and the lines never seem to get too long here. If you are looking for: gym items, men's clothes, bedding, jewelry, hair items, purses, or quality name brand clothing- come here. If you are looking for: knick knacks, shoes, cheap clothing, creams/lotions, baby clothes- go to Ross. If you are looking for a headache, go to the Marshalls in Hialeah. read more

TJ Maxx across the board is a pretty good place to shop. I stopped buying clothes from here a long time ago (they just rarely have things that I really like), but I do come here for their household items, whether those be candles, kitchen supplies, bed sheets, etc. - but lemme emphasize the candles. I can literally spend an hour smelling all the candles and leaving having made a n outrageously delicious smelling dent in my wallet. This store is usually pretty organized. Sometimes I go and it's less organized, and sometimes it's more organized, so I guess it just depends who is on staff for the day. The fitting rooms are clean, and the lady who manages it is the same (at least in my case) and is always sweet. The thing I hate about this store? The lines are always long! It's so annoying. I can't really blame it on them though, since they usually have 2-3 registers open, but yeah, it's something worth noting. Also, the cashiers that I've encountered have all been nice and attentive, whether I'm purchasing or returning. Parking is usually easy to find! read more

Pretty good tjmaxx, very organized and well stocked. Not anywhere near as great as the ones up north but way better than the one on coral way and Kendall. I never really think to check into stores but when I walked into this tjmaxx in Hialeah I was pleasantly surprised. They had a very good furniture section, lots of nice pieces to choose from and very organized pillow section. The dog section was also great. Lots of dog beds, toys, treats and more. read more

If your looking for a place to buy brand names at a low price this is it. Once your in the store you will need plenty of time to browse and look for the good deals. This is great store for the whole family and also your household. They also offer layaway plans that is great for the holidays. Checkout lines may have you waiting for awhile but is worth it. read more

The manager or worker Esther treated her coworkers bad in front of the us, the customers. I have been shopping here for as long as I can remember and I have never experienced anything like this! read more

Terrible customer service came in for a dog bed. Took one off the shelve they all ended up falling. An employee walks by and says omg what is this instead of asking us if we needed help. Then she gets on her walkie and is talking shit to her Co workers. Then comes an employee named Kevin and starts talking shit who ever did this is animals my husband then tells him it was us and he continues to speak under his breathe. Terrible customer service / makes you wonder why ppl prefer to shop online read more

My rating is based solely on my customer service experience not on the Store set up or articles sold within. I live in Hialeah and I understand the culture. Having said that I am embarrassed to say that I shop online and/or in Broward due to the horrible customer service you experience in Hialeah retailers. I was in retail for 22 years started at the store level and worked my way into upper management and then to Mall management. I can tell you that I would have never hired any employees like the ones I experienced at TJ Maxx in Hialeah. I made a 53 item order online for the holidays on my TJ Maxx card and had to return 4 items from that purchase and unfortunately the closest store to me is in the Palm Spring Shopping plaza on West 49th St. After waiting through a long line it was finally my turn on register 1 with cashier Beatriz. Of course she had broken English and I had to revert to speaking Spanish to her so she could understand what I needed done. Not that it bothers me to speak in my native tongue its just that you should know enough to carry on a full conversation with a customer if you are going to be the face of TJ Maxx. However, I digress. I went on to explain I needed to have my four items returned and proceeded to give her my credit card. She exhaled profusely as if that was a chore; she then called her Manager Alina Martinez over and the head cashier whose name escapes me to inquire as to how to do an online return. I had even gone as far as to circle the four items on my packing list receipts to make it easier for her and yet this was complicated. So you mean to tell me your store is in full Holiday swing and they havent trained you to do online returns? Mind you this was 2 days away from Cyber Monday so she should have been well versed in this matter by that point. Regardless, I stood there and watched her get a brief lesson on how to use the ticket machine to do my return. Not only was this taking a very long time but after the first ticket the machine went down and she uttered to me in vulgar Spanish " This damn piece of shit machine doesnt want to work" or " Esta mierda se jodio". She then proceeded to take all my items to a back counter to do the other tickets as if by magic the machine would work better by not standing in front of me. Then cashier #2 which I also do not know her name, walks over to her to use the same machine to do a ticket on a wallet that her customer was returning and magically she was able to make it work. So not only was I skipped in the process of ticket making but when I spoke up about her interrupting my transaction to get hers done, cashier 2, the MOD and my cashier all ganged up on me to state that I was wrong and that they did nothing wrong. My cashier even went as far as to tell me in Spanissh "Esto a mi no me importa asi que porque te voy a escipiar si e=no me afecta lo que tengo que hacer" or " Why would I skip you ite doesnt stop my work load and it doesnt matter to me anyhow" Now mind you I know from previous experience in the Broward stores, the return tickets for online sales are done on down time not during the initial transaction unless there is noone waiting in line, which was not the case since there was a very long line and only 3 cashiers open. In addition they were all wrong and did nothing to correct the matter. The reason why cashier 2 interrupted my cashier Beatriz is because her customer complained that her transaction was taking too long due to mine. None of this makes for good customer service. Again this is why I dont shop in Hialeah stores, customer service is lacking and the etiquette leaves alot to be desired. read more