The place was hard to find so I called and a friendly voice answered and gave me directions. You have to go through the metal scrap gate to find the address. They honor the Groupon coupon. I was given a choice of tint. I kept it legal limit. The waiting room was very nice and cozy with Netflix. It took about 1hour and 1/2 . I really like the finish product. I recommend this place to anyone . Asked Ivan to take a photo of his work and he obliged!! Thank u so much. Make sure you all check this place out. It's a family owned. The quality of service is worth it. read more

See all

This is the second vehicle of mine that I had tint installed at TI Auto Customs. Ivan tinted all the windows of my Hyundai Tucson in a little over two hours on a Sunday. He was very responsive to text messages. He matched the Groupon price and then gave me the upgrade price for Ceramic which comes with a lifetime warranty. I have no complaints. He even offered $25 off for being a repeat customer. I thought the price was reasonable especially compared to what the car dealership charges. I highly recommend window tinting by Ivan. read more

Although I had the toughest time to get them to answer the phone, even after driving there 2 times and being told that that closed early. Finally last month they answered and I received a 4pm appointment for the next week Saturday. The morning of the appointment I received a text message them having to cancel for a "family emergency." After rescheduling, they gave me another appointment for the following week, and canceling again because of that family emergency being "covid" related. I don't mean to be insensitive because we all have been effected by covid, but tests are done, getting results far quicker then a week, where I should've been notified quicker and getting a quicker appointment or going somewhere else....which I've done. There won't be a 3rd time a charm at this place of bad CUSTOMER SERVICE!!! read more

Someone puked in my car!! Gross! After taking my car to a few local auto detailers, I decided to use my handy dandy Yelp app to help me decide. I came across TI Auto Customs and was very happy I gave them a call. The shop itself is actually a garage in a residential area but do not let that deter you! (They do awesome work) I went to numerous local shops and none of them gave me the care and attention that these guys did. Ivan was very accommodating with my busy schedule. He worked on my car outside of his posted hours and did an outstanding job for a fraction of the price of a lot of the other companies in the area. (I'll just add that so many of the shops I visited that day were rude, condescending and didn't seem to care much for my business.) I would def recommend Ivan to anyone looking for a professionally done detail without breaking the bank. Thank You TI Auto Customs! - Marty read more

See all

They were great to work with picked up on the first call. He explained everything he would do covered it in great detail. I paid for a full detail in the interior and he gave me a free wash. Everything was done by appointment and finish on time. The car looks practically brand new for being an older model. Loved the work so much we dropped off my wife's car to Gregg detailed when we picked up mine! Honest pricing and great quality work read more

See all

Purchased a Groupon for a ceramic coat, set up an appointment, took the day off from work to make it to that appointment. Went at the scheduled time of 10am, got there waited and no one was there or even open until about 15 minutes later someone showed up. Told him about the appointment and he said I wasn't in the system or scheduled, plus he said he was going to cancel all the appointments for that day because there was no power. Offered to reschedule so I did for the next Tuesday, I accepted, but then realized I would have to take another day off work, I didn't want to risk taking the day off and once again told I wasn't in the schedule again. I called to reschedule for a weekend. Nothing was available until November 23rd, I accepted but wanted a confirmation text or email as assurance that I was in the schedule and would not waste my time once again, he said you should get the confirmation text shortly, I never did. I called again to ask if he could send the confirmation text and he said yea I'll send it and once again didn't. I waited a week and called again to ask for a confirmation text, but this time he stopped answering the phone, called again the next day and the same, no answer, texted and no answer . I had to contact Groupon customer service for a refund and disappointed with this business, I would not recommend as it lacks any sort of professionalism or service. Also pricing is high for any add on services other than the Groupon, he wanted $400 for a level 1 paint correction on a sedan which was more than the ceramic coat. read more

Got mine through a Groupon deal; and honestly, did my fair share of research through the internet of local businesses. The owner was very honest and answered all my questions that I had regarding the install; didn't try to "upsell" me on anything else, and didn't try to charge any extras. Got the work done in the time allotted (actually, 15 min early, I think), and took care of every little detail. I was a little hesitant ONLY because the business (during winter months) is run out of a garage. Don't let this keep you from going though. The family takes pride in what they do, and it's quite evident that the work he does is top notch. I wouldn't go anywhere else for window tinting, as well as other services!!! By the way, if the weather is nicer, he'll come out to you (unless your job requires certain things he only has in the garage) Not only will I be telling my friends about his window tinting services, but his interior cleaning services as well. I'll be getting other cars done this summer from TI. read more

Good customer service! I called before I bought the deal on it Groupon! He Answered all my Questions Politely. i got tints for my girlfriend and I love it and the Service! I've called,schedule and the day before I bought it answered all questions without attitude it was my first time getting customs so this was very new to me. I'm getting mine done soon.highly recommend!!!! read more

T I Auto Customs - Auto Detailing Near Me - Wood Dale, Illinois

See all

I gave them 2 stars because no one responded to my voicemail or text. I hope whoever I called is okay, but a week with no response is bad business. read more

My car was disgusting -- I have two young boys whose life mission seems to be to make every possible mess in my car. Green smoothie on the arm rest, chocolate on the seat, every crumb known to man. Yuck. I dropped my car off with Ivan, who is the nicest guy. He took it and 6 hours later returned it as if it was brand new. The smoothie was gone, the crevices were clean, my headlights were clear. I periodically give a friend of mine a ride home and when she got in my car for the first time after I took it to TI Auto she asked me, "Did you get a new car?" My only regret is that I didn't take a before and after picture. I've taken my car to be detailed at other places, but this one was easily the best and provided a personal touch that will make me a repeat customer. Thank you Ivan!! The shop is in the garage at the back of the address and is accessible via the alley. read more

Great service!! First time experience with this company and would highly recommend to anybody as there was Great communication and service!!Took my black car in for an exterior detail and the car looks amazing!!!..There was alotta scratches and warped paint that I thought was never goin come off but after the car was done all the unwanted scratches were gone and car shines again like it did when it was new...would highly recommend.. (As seen in the picture my trunk experienced some hazing from a bad automatic car wash chemical but Ti customs were ble to buff it all out as you can see the spot where he started to bring the paint back to life...) read more

See all

So with this place having such great reviews and I was also told about their Groupon. I was excited to get one of my new cars tints here. Unfortunately, you have to be mindful of the places you're dealing with and how they treat certain ppl. I called the day before my appointment because even though I received a text confirmation, it stated I should also receive a confirmation email. I never received one so I decided to give them a call to to verify. The guy answering the phones literally brought up with appointment without having to ask my phone number or info. He says I see you have the Toyota C-HR. I said that's correct. He says you have to book that under a truck because it's an SUV and has larger windows. Now I don't know if you guys are familiar with the model(added a pic). But my car is about the size of the Corolla! NOT THE CAMRY, but the Corolla. It's a small crossover vehicle that isn't as big as a New York minute. I said the windows are smaller than a small sedans windows. He started talking abt ask your insurance, they'll tell you. First of all I traded in my SUV to get this car and not only did they change my class of vehicles they also lowered it. That's neither here nor there though. He stated well get a refund or buy the suv groupon, cuz im not doing that car. Well okay. I'll take the refund and you take the review. read more

I got my 2 front windows tinted to match the back windows factory tint. Quick and clean. Support small businesses.

I've purchased two groupons for this merchant. One was for a Jeep and one was for a Volkswagen. The merchant did not want to honor my second groupon due to the vehicle being "Foreign" even though it was built in US, also mentioning that luxury vehicles have leather and that it would be more difficult to tint than vinyl upholstery. My Volkswagen doesn't have leather, but the Jeep does, yet still did not want to tint the VW. I have recommended this facility to others before, but will definitely not anymore. read more

I had brought multiple of my cars here and every time I'm satisfied with the work. Easy booking but the prices are a bit high compare to other tinting shops. There is a lobby for you to wait with complementary water and Netflix or Hulu for you to watch while waiting. Bathrooms are nice and clean as well. Excellent customer service and worth the prices if you are planning on keeping the vehicle. Ivan takes his time and does a great job.Definitely recommend this place . read more

This is the second car he tints for me (Ford Focus, Hyundai Elantra and soon Honda CRV) with great satisfaction. Great job no sugar coating and an honest person. Reliability is crucial and he was on point. I am going to have him do my third car and have plans for future work for him to do. Will I recommend him - without a doubt I will. Great job guys, read more

I have used TIA customs for the last three cars that I've owned. They've done incredible work and have given me a bunch of different options in window tints. They are very professional and a family owned business which I fully support. Their new location is good and they have a nice waiting room. I will be taking all of my future business to the spot. I've even recommended a bunch of friends come here!! Thank you TIA for making my car(s) look awesome read more

Purchased a Groupon voucher (window tinting) for this business over a week and a half ago. Called the merchant to schedule and the voicemail alerted me to text my vehicle details and service needed. I followed that step and also sent an email to be on the safe side. The merchant followed up via text a few days later requesting my name and vehicle information. The merchant also stated in that text that no appointment was valid until confirmed by them. I provided the information that was requested and even asked for a confirmation for earliest available spot. I received no further follow up or response from this merchant. I have never had this type of communication issue with a Groupon merchant before. I reached out to Groupon to express my displeasure and they provided me a refund. I purchased a new voucher today with a different merchant and was able to schedule service same day. read more

If you want a job very well done, someone who sticks to their word and all at a very good price then go with TI. Probably the best auto service experience I've had in 25 years. Thanks, Ivan! read more

We chose this shop because they offered a Groupon, and it was definitely worth the money. My car was VERY dirty (had not been detailed in years), and it was almost as clean as when I drove it off the lot brand new 9 years ago. It did take most of the day, but Ivan mentioned in advance that there would be additional time and cost for sand/grit and/or pet hair (there was lots of sand in the car). The additional cost was reasonable, and in line with the service offered. Added up, it was a great value for a full interior and exterior detail. The car smelled and looked amazing; I would definitely recommend them. read more

I had a great experience. Able to see me quickly even with the holidays, great explanation of services and costs. Very clean waiting area with beverages. But we didn't have to wait long, the work was complete in a little over an hour. Highly recommend! read more

Very nice people, went to work immediately and did an amazing job. They answered all my questions and the window tints they did for me are clean and flush! Would definitely come back here for service. P.S. the waiting/lounge area is very comfy as well. read more

Love the work that they did on my car. It was my first time doing window tint on a car and Ivan explains very well which was the legal tint and which would look better on my car. He is very professional. I would recommend him. read more

Amazing service. The car is cleaner than when I bought it used from the dealership. Prompt call back when making an appointment and easy settlement at the end. This is truly a small business worth supporting. read more

Second time taking going there, with a 2020 civic to get the windows tinted, 20%. A little hard to get hold of them, but assuming because of how busy they are. Great place, great friendly customer service. Super easy process, Ivan gave clear instructions, did a clean job, and was very friendly. Will definitely be recommending and taking our other car as well! read more

I found T.I. Customs on a web search trying to find someplace that would do LED upgrades on my 2018 Yukon. I booked an appointment and when I got there it was a private residence and Ivan works out of his garage. It was the most immaculate garage I've ever seen. Everything was in place and it shows that Ivan puts effort into his shop. It was better shop than most "professional" garages. He finished the work in less time than originally quoted and the work was perfect at a reasonable price. I'm going back for tints for my wife's car and other custom work. read more

I really wanted to give this place a try after reading all the positive and awesome reviews but unfortunately I did not have a great experience due to the lack of communication. I had first sent out an email regarding to set up an appointment back on October 3rd. And I have yet not had the opportunity to schedule my appointment. I emailed them my number, they never contacted me. I texted them the day after letting them know about when I can come in, never heard back till the next day which was 10/10. The times that were being mentioned did not work for me so I asked about a different date and I have not heard back. I had to trade-in my Groupon because I felt like it was very time consuming to just schedule an appointment. It is now October 15th and I have not been able to schedule an appointment. read more

Great experience good deal from Groupon. My Lexus came out looking gorgeous with her new window tints. Definitely recommend them. Ivan was very nice & patient. They also have a very nice clean cozy waiting room, easy to find. read more

At first i was a tad skeptical because this is a garage business. But i took the chance and let me say was very happy i did. He was extremely professional throughout. Ivan's garage was extremely clean and organized. He sends you text reminders of your upcoming appointment and even left a nice thank you pen, cloth and mints. My car window tints look wonderful. Definitely recommend him. read more

This is my favorite business of all time now! So let me give you a backstory if I could be afforded the time. I'm in the process of selling my vehicle and I truly believe that the details matter. I came on Yelp because even though I don't usually go Review too many places. So if I drop a review, believe me, it was done wholeheartedly! So I looked up a mobile car cleaning business and they ended up completely screwing me over my cancelling super last minute. I was frantic because I had people coming to view the car on Sunday. So I checked for the same detail service in an area close to my home. And I was blessed, yes I said BLESSED! to come across T. I Auto Customs! The owner was willing to work with me on this last minute emergency and I was incredibly lucky to have my car serviced by this business! I traveled to the business, which was incredibly close to my home, and I dropped off my car. Let me tell ya, my car had seen better days. I was almost embarrassed because of the condition that it was in. It was dirty because honestly it had been quite a while since I had the interior cleaned. I love that the owner took the time to greet me, asked if I had specific areas of concern with the car. I went over everything with him, he advised to give him a few hours. With all the faith and confidence in his work, I handed him the keys. When I came back, I was SHOCKED! It was the great type of shocked tho, I was in awe of what my car looked like! The shine! The attention to detail! Every crevice, every hinge, every inch of this car is incredibly cleaned! There wasn't a trace that any Human had ever stepped foot in this car! I didn't recognize the car! This car has been brought back to life thanks to the incredible work done by this business! He encouraged me to inspect the car, we spoke about caring for the car afterwards. Just the attention to detail, I have so much respect to the work that was done and the miracle that was performed on my car! I can tell you with absolute certainty to bring your vehicle here! It will be cared for as if it was theirs! I know that my vehicle will sell quickly because the interior, exterior, and even the engine looks incredible! I'm grateful for all of the work put into this car and I will not wait long to return for additional work on my new vehicle! Thank you for performing such an amazing transformation on my car! read more

See all

Killer job! I took my Black Buick Regal to T I Auto Customs and I am very glad I did. The car appears as if it came out of the showroom. There were no swirl marks or white buffing compound residue left behind. I have already scheduled an appointment to get my wife's car detailed as well. Ivan is highly knowledgeable in car and paint maintenance. Great communication. read more

Wouldn't recommend him, I had an appointment with him through Facebook for 6pm, called him at 5 to confirm because i was hour away and he said yes come, when i made it there he tells me he doesn't have me scheduled, even though it was confirmed through Facebook and phone call, drove all way there for his bs. Also be aware of his pricing.. read more

Fantastic! I have a 3 year old SUV that has been put through the ringer cuz of the Chicago winters and 3 kids. TI returned my SUV in pristine condition. They did such a better job than one of those car wash/detailing place that is on the corner of North Ave. and 1st Street. You will get your money's worth. read more

Great service! My appointment was with Ivan, he tinted the windows in my car. It looks great!

The staff was decent, slow answering to their phones, had to call multiole times. We got our windows tinted. They informed us not to roll down the windows for 3 days, we eaited 5 days before rolling the windows down. Immediately saw over 5 air bubbles on the right front window. I had to use my finger to smooth the edges out. read more

Ivan did an amazing job on my car. Before dropping it off I had a long scratch on the side of my car, and after Ivan was finished the scratch was completely gone. My car looked brand new inside and out. read more

T I Auto Customs - Auto Detailing Near Me - Wood Dale, Illinois

See all

We have gotten our car windows tinted before by other people by far the best service very professional! Great price as well!

I love the business. It helped me to have them come clean. Good. Friendly and professional. The work done was beautifully. I will always request them to help restore my car. read more

See all

Love supporting local businesses!! Tried TI Auto to tint my 2019 Prius' windows and I am so happy I chose to get them done here. Highly recommend! read more

It was quick and the finished product looks amazing . Highly recommend and am already recommending to others that can take advantage of this that are in the area read more