They towed my car without permission and held it for ransom. They wouldn't let me retrieve my personal items out of the car until i paid them for four days fee of $1365.00 even though I tried to get the car on the first day. They said the driver who had the key wouldn't be back until over the weekend. Is this extortion? I definitely believe it. Screw them! I hated to give these crooks even one star! read more

My car put me down about 6 miles south of La Plata and T and T arrived promptly and provided professional service and care. They contacted me multiple times while en route and after delivering my vehicle to the destination. They went above and beyond the necessary care and I would highly recommend to anyone in the Southern Maryland area. read more

Name a tow company that will contract with Insurance companies, provide poor service, damage your car door, ask for a tip and once reported won't accept fault? Yup you guessed it T & T towing. If we ever need roadside service again and you all pop up we will quickly declined. You have no integrity and you do shady business. You should be ashamed at how you have treated my family. And now we have to go through so much to repair a door that we didn't damage. I hope y'all get what's coming to y'all for doing people dirty. 0 out of 5 stars. Do not recommend. read more

The tow person was VERY RUDE and smart out the mouth when speaking to me. H' not a good representation of your establishment.

Pleasant helpful roadside assistance! Saved the day! Geico sent them. They were within their estimated time and safely delivered my vehicle to the repair shop. read more

I called multiple tow companies and they were all 45 mins out. T and T towing gave me an estimated time of 10 mins and they were here within 10-13 mins. The young guy who was operating the tow truck was super helpful and friendly. Helped me push my car into the parking space at the dealership. The price was $50 cheaper than the first tow truck company I called. read more

My 2020 Dodge Charger ScatPack was stolen from Louduon County and was recovered in LaPata, MD. When I talked to John and told him the issue that USAA was trying to say that the towing company wasn't willing to work with them. He asked me to put on three way conference call because USAA wasn't telling the truth. USAA was trying to force me to pay for the impound and towing fees. If John didn't step in and tell USAA this was the insurance company responsibly pay for the impound, towing fees. So my car moved to the dealership. My car would've never be moved. There's not too many towing companies that willing fight for their customers but they did for me. I really appreciate what John did for me. The service was prompt, professional and they moved the car to the dealership with no issue. The tow truck driver called me when he was on his way to the dealership. I would highly recommend T and T Towing to anyone and everyone, anytime of the day. John was awesome for helping me out during this difficult situation. Thanx again John to you and your team!!! AWESOME Job T and T Towing!!! read more

T and T Towing - Towing Near Me - Waldorf, Maryland

Picked up car per insurance claim for delivery to service center. They never delivered the car and then accused us of lying about a delivery time. Like other reviewers, I demanded they return the car to my home as I didn't trust them at all. The stereo was turned up full blast when I got in, which means someone was screwing around in the car. Fortunately for me, my car records all activity around it. Pulling footage later today and will be reporting to the police if this went out for joy rides. Update and response - I can assure you the stereo was not turned up full blast and the climate system was not set to "camping mode". Someone was CLEARLY screwing around in my while it was on your lot. Video doesn't show a joy ride, but it does show your imbecile working yanking on my door handle because he couldn't figure out how to unlock the car. Also, be honest with the yelp people here. I told YOU, I told YOUR DRIVER and I told the Insurance Adjuster that the car needed to be in Rockville by 8:30am. I has complete assurance from all that it would be there. It could not have been more clear. Claiming that the road was blocked as an excuse for not doing what you were instructed is just a flat out lie. Rest assured, I am working with my insurance company and their towing prime to review your company as a sub contractor. read more

My car needed towing and he responded fast and towed my car within 40 mins, while other companies were quoting 4 hours! 10/10 recommend and will be using for future! read more

An as update, my husband requested the car be returned to our home. After such poor customer service, we felt more comfortable having it home and going with another company. The car was initially towed around 6pm and ultimately returned at our request, around midnight. The owner would like me to only comment on my experience with the company, so I will comment that I did not enjoy having to wait hours for the tow truck to arrive, the uncertainty of not knowing where OUR vehicle was, the rude and nonchalant response from the company regarding our SOLE means of transport, nor did I enjoy staying up until midnight on a work night waiting for OUR car to be returned. That was my experience. read more

Worst towing experience I have ever received, I ask the driver to take my car to Waldorf Dodge (the only place that has worked on my car for 2.5 years). I asked him if he needed me to write it down he said no "I can find it". He drops my car at Waldorf Jeep instead, when I called dispatch they told me I gave him the wrong instructions. Proceeded to tell me that Waldorf Dodge is lazy and don't want to go look for my car on the lot, after he called the driver he told me I told The driver Waldorf Jeep, they took no responsibility. The dispatcher is an rude and disrespectful! read more

Let me start off by saying if I could give this towing company a ZERO I would. The worst company I have ever had to deal with. I was in an accident on March 25, 2022, the Sheriff of Charles County, Maryland called this towing company to tow my car to their lot. Once I was discharged from the hospital, I called the towing company to find out if I could get all of the items from my car - the owner (Muhammad N.) was RUDE as HELL informed us that he is not opened over the weekend but to call back later on that day to see if he would have someone to meet us on the lot to remove my items from my 2019 Cadillac XT4. My husband called him on a number of occasions that Saturday, March 26 to NO avail - he even told my husband to call back on Sunday, March 27 after noon and he may have someone coming in from Richmond, Va., that would be able to assist us. Still BS - it wasn't until Monday, March 28th that we were able to meet him at the towing lot to remove the items from my car.... he was late arriving and then was extremely rude and unprofessional. Fast forward -- we contacted the insurance company to let them know that we had removed our items from the car and signed the release so that the insurance company could remove the car from their lot in order to estimate the damage or make a decision to total the car. T and T towing held my car on their lot for over 3 and a half weeks. The insurance company paid them to deliver the car to the collision shop to start repairs and they (T and T Towing) took the car but would not leave it because they did not know how to park the car so they left the collision shop with my car and took it back to their towing lot. My car was just delivered to the collision shop on April 20, 2022 - I am totally pissed -- now my rental amount will be over on the 27th of April because of this asshole - Muhammad N., who deliberately kept my car on their lot to milk additional money from my insurance company --- even the collision shop stated that is what this Towing company did and they should be held accountable. I will be reporting them to the BBB.....and everyone else that I can. Horrible towing company and Charles county should not be using this company at all!!! read more

This company stages vehicles in front of vehicle's they believe are in violation then they call the police to report the violation so they can get the tow. This is a horrible practice especially since I work valet at the hotel they continue to try and tow me from even after I have made the area driver aware of who's vehicle it is read more

My car broke down around 2:00pm I then called my insurances company to get a tow I was told this company will be in route to tow my car to the dealership and they told me it would be 30 mins. The pick up time was then push back another 20 minute. I got a message through the chat saying that I was picked up. I called the dealership around 6:30pm to comfirm that it was dropped off and they said they didn't have it. which means my car was left there for hours. This towing company does not care for you car and nether do they value you time or service. read more

I'm really upset I been call them and they don't pick cause my car is been there for a week and my Insurance is trying to take it out and they don't pick up with my insurance or me when we call And I'm trying To take my car to the body shop read more

Very prompt and exceptional service! Would highly recommend! Needed a tow for a flat, i called and they got to me in under an hour. Very professional and quick! read more

My battery died when I was in Maryland alone for work, but I was relieved to have to such helpful service from T and T Towing. They arrived quickly and were able to jump start my car and then replaced my battery for me so I wouldn't have worry about it dying again. The employee was super friendly and helpful. The pricing was also much more reasonable compared to the other towing companies I had called. I would def recommend this company! read more

I really don't see how this towing company have any bad reviews and although I received this company through my insurance company please know it was my insurance company that had me waiting and stranded for 4 hours not this towing company for my insurance went through three different towing companies before this company agreed to take the tow... the others were unwilling to accept a 1 mile radius drop off which pushed my time back...a great deal... Tayya pronounced as Ty...came all the way from Silver Spring to tow me and constantly kept me abreast to where he was and showed empathy for my situation. Tayya was a very honest and positive guy. I do not have anything negative to say about T and T Towing and will utilize their towing service with or without my insurance. read more

Driver came, and got out of his truck with an attitude tried to drop the ford excursion in the middle of the road, we told him to pull to our garage door on the other side of the building where we pull vehicles in which is where every other tow company drops for us and he flat out refused to do it, then dropped the truck off in front of our building, called our customer at home and said we were being rude to him and said he was bringing the truck back to her. All this in front of a brand new customer whom had never been here, the customer couldn't believe how this driver was acting and offered to call our customer and let her know what really happened. This guy apparently hates his job, and needless to say is no longer allowed to bring vehicles here, I personally called the company and they didn't offer much if any help. so good luck if you use these people hope you don't get the same guy we did. read more

Didn't like the wait time but Driver was friendly and efficient when he arrived. It was a quick tow and he gave us a ride to the repair shop Thank you for Very good service. read more

T and T were called through my GEICO roadside assistance for a flat tire that could not be fixed on site. They arrived within 45 minutes and Asef was fantastic in getting the car on the tow truck in very tricky conditions. He was also able to skillfully squeeze it into a small parking spot at the repair shop. Great experience all around. read more

Great service throughout the entire process, they kept me updated about every step! Very flexible with what worked for me and where I needed it dropped off! read more

Some bull crap! They had me stuck on the side of the road for 8 hours. This is beyond disgusting! 8 hours. Seriously, go somewhere else. This company does not care about you at all. Again, for 8 hours. I will never ever recommend this company. Completely unacceptable and a failure at the highest level. Shame on all of you who work at this company. Shame. read more

Great service. They were out to help me quicker than what they quoted. Also gave me information on what to do after jumping my car to get it fixed quickly. read more

I popped a tire the other day and called AAA, the driver that responded from T&T Towing was professional and timely. Definitely a reliable towing service from my experience. read more

I HIGHLY RECOMMEND THIS COMPANY!!! I just experienced the most DELIGHTFUL customer service with T and T Towing in Waldorf MD. This company exudes with EXCELLENCE!!! I would give them a 10+ star rating if there were more stars to click on. I had been trying since Thursday evening to get my car towed going through my insurance company, which uses a third party company to set up roadside assistance. Unfortunately, it turned out to be an absolute disaster with a company not showing, one showing without the proper equipment and another lying about the time they could arrive, given a different story to the third party company and myself. I wrote a lengthy complaint to my insurance company on Thursday night and Friday morning. I called the insurance company yesterday evening and spoke with such a wonderful woman that went above and beyond to provide assistance. She even called the third party company and another tow truck company, while I waited on the phone for about 45 minutes. She came back on the phone and was just as frustrated as I was, told me to call a tow truck company on my own and the insurance company would reimburse me. I got online this morning and googled to find a towing company, using the words "best tow companies in Waldorf MD". After reading the GREAT REVIEWS about T and T Towing, I immediately called the company, it was 8:54 am. I figured with the weather (freezing rain and iced roads), I would call early enough to have my name placed in their cue and once the weather warmed up, they would get to me in a couple of hours, as there was no rush on my part and I wanted to make sure they were able to do so without risking their safety. The owner told me that someone would be to my home in 30 mins or so. With the road condition, I figured about a hour or so. At 9:13 am the owner's son called to let me know that he was on his way and I was pleasantly surprised. He called back at 9:42 am to let me know that he had to take a detour due to an accident. He was apologetic and I told him I completely understand and for him to be careful. At 10:05 am he was calling to let me know that he was outside. He was the ABSOLUTE consummate professional in every since of the word!!! He immediately began working on my car to charge my battery, explained exactly what he was doing. It had already been a busy morning for him and he received a call from one of their drivers regarding a call and he apologized for being on the phone, which was less than a minute, I told him I understood completely. My car charged and he explained everything to me about recharging the car. He ask me to look under the hood before he closed it down to ensure that everything had been put back in place; I was IMPRESSED!!!! It always gives me great pleasure to write a good review about a company who provide OUTSTANDING service and who goes ABOVE and BEYOND to ensure the satisfaction of their CUSTOMERS. They exceeded my EXPECTATION in customer service. I am so PLEASANTLY pleased that I used this company. The owner's son is an ABSOLUTE DELIGHT, his professionalism, his mannerism and his kindness was shown throughout the entire time; from the first phone call until he finished with my car. If you are ever in need of roadside assistance, I highly recommend contacting T and T Towing in Waldorf, MD, you will not be disappointed and will be grateful to them for the customer service that you will receive and for reading this review I wrote. I definitely plan to go online to let my insurance company know about the GREAT SERVICE this company provided. T and T Towing actually does business for my insurance company, I wished they would have been contacted, but everything happens for a reason. I love receiving GREAT CUSTOMER SERVICE and I can tell without a doubt, you will be to, if you are ever in need of their service!!! Great start to my weekend!!! THANK YOU T AND T TOWING in Waldorf, MD!!! read more

after waiting on the highway for more than 45 minutes, no show. called the company and they said my insurance company withdrew claim. called insurance company and asked why did they cancel the claim, they stated they didn't. well need I say anymore. NO SHOW! read more