Simply the best! Everyone at Vacationland treated us like sincere friends. It was a great…read moreexperience all around! A hearty thank you to Ron for being the best salesman ever. He gave my wife and I absolutely "no pressure" during our buying experience and he had the sense to know when to answer our questions and when we needed some "private time" to talk though our options. Tom you were so kind and thorough in answering all of our questions during the walkthrough. Your tips will be so helpful in knowing what to expect and look out for. Thank you so much! Mark, I gotta say though that you're the one who can't be beat! My wife and I will always remember how helpful you were to fix a wiring issue we had with the harness on our car. I know you were busy and it was so kind of you to stop what you were doing to help us. So kind and so appreciated! We drove over two hours to get our teardrop from Vacationland and it was worth every mile of the trip. Both my wife and I feel very comfortable with the information we had been given and we feel we received a very fair and honest deal. Vacationland made our financing and entire purchase process a breeze. I can't imagine ever going anyplace else in the future!

Been having our Aliner serviced here last couple of years. Very friendly, helpful with any…read morequestions and timely service. Keep up the great work!

Absolutely a great place to do business! Jozlyn and Syd were great to work with! Super…read moreaccommodating and great to do work with! If you're looking for the place to purchase a camper this is the place! Can't say enough good about them all!

While everyone here was very nice I would advise getting an outside PDI done if you are planning to…read morebuy here. Make sure your walk through tech actually knows the unit and inspect any thing that was "fixed" before leaving. We got our brand new unit home and then right to the shop to fix a laundry list of things that the dealership should have found during a PDI.

Nationwide, the Camping World sales culture is ingrained in all locations through their uniform…read moretraining. They are trained to be overly aggressive, to try to upsell overpriced add-ons and to take advantage of first time buyers who are unfamiliar with the RV life. Before you buy I suggest you watch the many youtube videos about Camping World sales tactics. One of the best is put out by Cheyenne Camping Center. By the way, we bought from Cheyenne in Walcott Iowa after walking out of a Camping World. I'm so glad we did. We saved thousands. Cheyenne is located right across from IOWA 80 the World's largest truck stop. It's a great place to visit, to rest, to shop and to dine. If you go to Cheyenne to look at RVs, be sure to ask for Kurt Schreiner. Also Cheyenne puts out a great RV orientation youtube video by Dave, one of their many top notch service people

This company sold us a seriously damaged camper. Not only…read moredid the price spike by $10k once we arrived (they knew we were driving from Sc, a 16+ hour long drive) to get the camper we had on hold, which I guess they knew after the long drive we'd feel obligated to take home. But it also had a 4x6 rot of water damage under the slide out, they knew being first time buyers we wouldn't get on our hands and knees to check this - they then accidentally slipped up and told us the internal order stating that they'd seen this damage prior to selling to us but disregarded it then sold it to us without mention it. Illegal. Also the insurance they provide you through Assurant will not take care of the damages and is charging us $4k + and NOT EVEN COVERING THE PAYMENTS WE'VE MADE for the past several months they've had it in the shop. Assurant is also considered one of the worst insurance companies you can possibly ever get! So that was fun to find out. OH and the service manager in Charleston SC where we are located has been caught lying to us several times. (I've documented everything and recorded every phone call) He actually forgot our camper was with them from December to February and let it sit in the freeze without winterizing it. We are heartbroken as we of course cannot afford any of this and will definitely make it known in any way possible that this company is CORRUPT and full of liars. In my opinion, you're better off going to a mom and pops Rv shop, any other local place or just buying from somebody personally near you. Avoid this place at all costs.

I had a heating system issue, with the temperatures heading to freezing, which required immediate…read moreattention. Shabbona Creek service department, service technicians and parts department stepped up to the challenge. The problem was diagnosed, part located at the manufacturer in Colorado and the part was shipped in overnight. Within two hours part was installed, contaminated fluids removed/replaced, system checked and homeward bound I was. There hospitality was also very accommodating and appreciated. Thank you one and ALL!!!!!!! Coffee was always hot and fresh too.

Far as i can tell this place is more fraudulent than the moon landing. Cant even pronounce their…read moreown name. Shuh-bona???? Its shaw-ben-aw....and its a lake. WHERE IS THE CREEK??? Gorgeous RVs tho. Wish i could afford one Disregard the pronunciation. I just saw they jumped an RV into a creek. This place fvckzzzzzz

Everything, this is the only RV place…read more Everything, this is the only RV place John and Trish are the best, when they tell you, they're going to do something they do it and they do it right. The technicians they have there are also absolutely excellent, it's the only place I take my RV.

We are full-time RVers & we got a broken leaf spring hanger. By the time we figured it out the…read moreproblem we had just crossed into Wisconsin & pulled into a rest area near Beloit. We made some calls & were able to limp the trailer 5 miles back to Illinois to Finnegans RV Center. The service manager came right out & looked at the trailer. He verified they had the parts, moved out a job that was in the shop & pulled us right in to be worked on. We did a little shopping in the show room (they had everything we needed). He let know about how long it would be & the parts lady gave a great recommendation for lunch. They had us back on the road in just over 4 hours. Amazing service! Very friendly, helpful & reasonable. Skip Camping World & come here for all your RVing needs.

Our 3rd RV purchase was at Collier; we wish we'd have been smart enough to do the first 2 there as…read morewell. Our initial contact, David, was patient as he showed us models in our price range. He didn't try to pressure or upsell us, instead, when we were finished he simply handed us his card and said he'd be available if we had any other questions. Collier has been family owned since 1961. There are long-term employees which we feel is an indicator of a quality company. Co-owner Jim, sales associates David and Todd, service manager Drew and team member Johnny, business manager Tabitha and other staff we encountered all made us feel that we'd been treated with honesty and respect and given a fair price.

I purchased 2 Rv's from this place and had a fantastic salesperson, Terry Turner. I have also…read moreused them exclusively to regularly maintain and upgrade. That was also a good experience. I am recently widowed and turned to them to sell my 2022 East/west trailer. I was given an extremely low offer which was initially beat by 2vother dealers. This where the real problem occurred. I was given such double talk and excuses. I understand that they want to make money, but I am an informed owner and had hoped for some loyalty.

Service only: in the last year, 83RV has lost a large number of their service technicians and…read moreservice manager. Prior to this unfortunate set of events they were top notch. Now communication and service is unreliable and terrible. On three separate occasions in 2025 I made appointments for service on my Coachman Galleria, only to learn they 1) forgot the appointments were reserved 2) kept the van for over three weeks without even looking at it, nor communicating with me the challenges they faced. In one case they made some repairs to the awning motor/ sensor which kept opening on its own. Less than a month later we find the problem has returned and they 1) still don't know what is broken/wrong 2) proposed charging me $600 a second time - even though the first solution didn't solve the problem. I can understand why service manager Brett, seems overwhelmed. But he simply does not communicate and provides flippant answers that are unconvincing or not fact based. Until they improve staffing, I recommend you stay clear of the service department.

My wife and I went here after a terrible experience at a major camping RV chain…read more We spoke with Bob and he showed us 5 different models after going through each model a couple of times we went back to his office and starting talking pricing. Bob was very easy to talk with and truly cared about our questions . He answered all of our questions with. A smile on his face which help us feel more confident and comfortable picking out the unit we purchased. We agreed on a time and a date to pick up our new trailer and went through a 3 hour orientation with a another person who was also very nice and answer all of questions with a smile on his face I like to think that we have have made a friend with Bob at 83RV . I would highly recommend stopping buy to look at what they have available, knowing that they will treat you politely and not push anything to you , you do not want or need.

I can not say enough positives about the entire staff at Ricks. My first experience with Ricks was…read moreback in the 90s,I bought a well used Palomino pop up Jeff was my salesman they stood behind this pop up when it experienced a mechanical failure this happened twice and both times Ricks stood behind it. I have moved on from pop up campers and now own a 2013 Elite Suites built by DRV. I took it to Ricks to have my front clearance lights replaced and the roof caulked, During the time it was at their shop my wife passed away and i was unable to get it and put in a storage space,Ricks stored it for me on their lot all winter long,when i recently went to retrieve it they refused payment for storage and members of the service department came out and jumped my batteries so that i could run the landing gear front jacks they made sure i was connected safely to go down the road.TO ME 5 STARS IS NOT HIGH ENOUGH TO RATE THE STAFF AT RICKS RV 100 STARS WOULD BE MY RATEING.THANK YOU JEFF AND STAFF YOU ARE WONDERFUL!!!!!!!

Amazing parts and service! Honest and knowledgeable! Expert help and they went the extra mile.read more

I was looking to purchase a 2023 Thor Four Winds 25M. On July 12, 2025, I noticed several areas of…read morethe roof bubbling. Chris, the General Manager, said that was normal but wouldn't get on the roof to look at it. The Thor representative that Chris called, who had not looked at it, said it was normal. The Dicor representative that manufactures this Crossflex roof said it is defective and the warranty is void. I sent DICOR a video of one of the areas that was bubbling. Both Chris and the Thor rep LIED to me to try to make this sale. BEWARE OF THIS PARTICULAR RV, 2023 THOR FOUR WINDS 25M. THE ROOF WARRANTY IS VOID. And, I would not purchase anything from this dealership. It is very apparent that they do NOT have the customer's interest in mind. They were very willing to let me make close to a 100k investment in this RV knowing full well that the roof was defective. RUN!!!

awesome place to deal with. Was in and out with no problems? No bs, smooth friendly, reliable…read more Manager. Chris, is the man efficient knowledgeable. I will come back for my next camper. Happy people there. I appreciate it thanks. Chad q