3rd time there... again noone wants to assist, and help a customer. I have bought a can am…read moreroadster, a rare, and now a jet ski... allmpfnthem could have been bought there, as it's my local.dealer... but I went to Iowa instead bc they wanted my business and we're willing to leave their office desks to help me and answer some questions. Over 100k in 36 months they lost. And they wonder why...

This place is a perfect example of a terrible dealership…read more The boats, atvs, side by sides, jet skis, and etc are some of the best you can possibly buy. The owner is a typical stereotype, he'll sell you what they have and try to make you happy with it, but if you want something they don't have all of a sudden it's a huge hassle and they will not help you get what you really want. There service is a complete joke and again typical, high price, won't mess with anything aftermarket, and when buying just parts they try as hard as they can to get you to bring it in so they can find other "issues" to get a few more dollars out of you. Please never visit this dealership and never do business with them. They are absolutely terrible and if they don't have customers they will close and that would do us all a favor so something better can open.

I bought my first boat ever at an outdoor show this past January, from Lake Holiday Marina. As I…read morehad no place to store a boat at that point in time, my salesman, Parker, indicated they would hold the boat for me until the weather broke. That gave me plenty of time to make room to park the boat at my property. There was no storage fee for this. A big advantage for me was that because they are a marina, when I went to pick up boat, Parker took me out on the lake and showed me the nuances and safety features of operating the boat. Again, this was my first time owning a boat, so being able to pick up my boat at the dock vs a dealer's show room was a big plus. As often happens with a new vehicle, weather it be a car or a boat, I had a couple minor problems, e.g. a defective battery. I had also broken a couple of the tire down clips and the winch was bent which made bringing the boat onto the trailer difficult. I contacted Parker, who introduced me to Greg the Service Manager. Greg is a great guy and really easy to get along with. He offered to fix everything, albeit much of the work was under warranty, with no fuss or condescending "how did YOU do this?", or otherwise implying everything was fault. I can't say enough about what great guys Parker and Greg are to work with. At no time did I feel pressured to buy anything. Both guys are eager to help and readily available to answer questions. Parker was extremely patient in dealing with my "newbie" phone calls! One while actually on a lake fishing! If you are in the market for a new boat, definitely check these guys out.

This business is awful. The owner Tom called me and accused us of picking up our boat without…read morepaying for it and threatened us with legal action! I told him we'd paid for it and hadn't picked up the boat and that he needed to find our property and HE LAUGHED AT ME and said he wasn't interested in finding my property. He then had his secretary or office manager call me back to tell me that everything was paid WEEKS ago and to confirm that we picked up the boat. I told her we hadn't and about Tom's response. She ultimately found our boat and we have it now, but we will NEVER do business with them again. Stay away from this place unless you want to be threatened, laughed at and have your property lost-when you are in the right.

Jeff and his staff are amazing. They went above and beyond fixing our boat motor and ensured we…read morewere happy. We will never again use another marina and there are several that are much closer. Jeff is very responsive and is willing to take the time to explain everything. We also use them to store our boat...they have great prices! Kudos for a job well done!!!

Great Owner , Jeff went out of his way to service my boat . Replaced the lower unit on time and…read moretreated me like I was a life long customer! Fair price and great service !! I recommend this business if your in Savanna and have problems with your boat, they won't steer you wrong !

Any place that has a dog in the shop, you know your going to be taken care of. Jenn was amazing…read morewith customer service and the work they did was top notch. I broke the skag off my mercury 150. They had me drop it off in the morning. I received a Curtsey call from Jenn that they were painting the skag and start driving in and it will be done before you get there. I left my house and rolled in to my boat ready for hookup. They charged a good price and I was more than satisfied with the service received from beginning to end. I recommend these guys to anyone that runs into a rock like I did.

From the owner: We DON'T do MECHANiCAL Work! We are a welding shop that specializes in boat prop repair. We repair…read moreskegs and cavitation/anti-ventilation plates along with the boat props. Other services we offer include: high performance stainless steel repair and customization/blue printing, inboard prop repair, new and used props for sale, and prop hardware and accessory sales.

this guy is a asshole lazy my motor was therefor a month needed a carb kit he cldnt take an hour to…read morefix but to lazy to fix it

I just needed moving boxes but the gentleman was extremely helpful and kind. Great customer service!read more

Probably the best customer service I've seen in a long time. Had issues with the advanced GPS…read moreupgrade kit no fault to them. Worked with me to figure out what was going on and corrected it. Definitely recommend them great company.

Purchase my Minn Kota Terrova from Lakeside Marine & Service. Their price was good and they did…read morefree shipping. I used their messaging service to ask a pre-sales question and they responded the same day. The entire sales process was great. A series of texting and emails requesting my validation of the sale made me comfortable with the transaction.