The installation of my new HVAC unit was excellent. Equipment appears to be of good quality. My…read moreonly negative is that communication with the owner was frustrating--voicemails, emails and text messages went unanswered. Despite this, the work was completed during the week it was initially scheduled.

Do not ever do business with this company. They will give you a price quote on a job and then never…read moreshow up. They also ghost you and will not answer your phone calls.

I had a heating system issue, with the temperatures heading to freezing, which required immediate…read moreattention. Shabbona Creek service department, service technicians and parts department stepped up to the challenge. The problem was diagnosed, part located at the manufacturer in Colorado and the part was shipped in overnight. Within two hours part was installed, contaminated fluids removed/replaced, system checked and homeward bound I was. There hospitality was also very accommodating and appreciated. Thank you one and ALL!!!!!!! Coffee was always hot and fresh too.

Far as i can tell this place is more fraudulent than the moon landing. Cant even pronounce their…read moreown name. Shuh-bona???? Its shaw-ben-aw....and its a lake. WHERE IS THE CREEK??? Gorgeous RVs tho. Wish i could afford one Disregard the pronunciation. I just saw they jumped an RV into a creek. This place fvckzzzzzz