No quality control. Look at my sofa after 5 years. Plastic piping breaking through leather. Not all…read morecushions are same size. cushions weren't wrapped and collapsing on ends.

We delivered some items for reupholstering and asked for the status when the material was…read morereceived. After repeatedly requesting information on the status of our items we never received a reply. Finally, almost 3 months later, we received an email with an outrageous billing amount and informing us that the items were ready. We asked for information on the billing and lack of information and were met with resistance and concocted assumptions about why we should pay their asking price. Very negative attitude

Kourtney did a great job with our carpets. He was kind and professional. His prices were reasonable…read moreand the carpets came out beautifully. We have used the company on other properties. We will continue to use him for other jobs.

Very happy with the results! Kourtney is very trustworthy, punctual, and his communication was…read moreexcellent throughout the process. He took great care and made sure the job was done thoroughly. My couches and rug look great! I greatly recommend his services to anyone looking for reliable and quality cleaning!

I have never been so appalled by the way a professional company has spoken to me over the phone and…read morevia email. They were rude and this company does not have an email. I wasn't able to speak with anyone other than the receptionist, Lori. She told me " here is my email i am taking care of everything". Even though prior i wanted to speak with Robbie our inspector. She insisted i should only contact her, but then emails me getting upset of the questions i was asking about our apartments written inspections by them. Not to mention that the inspectors do not even write the reports...the secretary does and then signs off using the owners name. I highly do NOT recommend using this company. Extremely dissatisfied by the way they do not take their work serious enough , which in our case, costs us a thousand dollars in a scam.

We have been using ACUC for 20+ years and they have always been dependable, thorough and fairly…read morepriced. I highly recommend them for all carpet and furniture cleaning endeavors.

We worked with Dave - he's GREAT. He takes the time to understand your business requirements,…read moreensures top quality images and art go into the design and works as quickly as possible to deliver quality outcomes. They are a bit on the expensive side; however, I believe you get what you pay for with this stuff. I looked at ordering online and priced it all out. I could never push the buy button bc I was unsure of the quality I wound be receiving. And, the websites couldn't handle proper image resolution. That was a red flag. Dave took the hesitation out of the mix. He understood my price constraints. He understood the quality I was looking for. And I got the opportunity to do business with a local company. He really delivered. I'm delighted.

I needed some signs for my new business, and the property manager said that High Tech had done the…read moreother signs there. It took 2 visits to order my signs (they had on file what was needed, but it still took 2 visits), and then 2 more visits to pick them up, because they did not put the correct adhesive on the backing. Given travel time that was 4+ hours of my time, they still did not put the correct backing on the signs (which were made correctly). I just settled for a not quite quite installation because of a not matching adhesive, rather than wasting another hour of my time. Taylor Cottingham just doesn't really care.

brought in 2 older Persian rugs for cleaning. Frank and his staff did a great job cleaning and…read morewrapping them for storage. I come from a hospitality background and was very impressed with the customer service from all involved. They were all friendly and helpful. I highly recommend these guys. Plus, their prices are way more reasonable than the companies in Charlottesville.

Perhaps there was simply a lot going on for this small shop, but our experience was awful…read more Apparently glad for our business, they made promises about time and skill that they did not keep. Took weeks longer than promised, and when we finally got our rug, cleaned and repaired, the sewing was amateur. As my wife said, after $400 plus in cost, "I could have done a better job." Not recommended.

Beautiful job reupholstering a chair and hassock. Friendly knowledgeable family business.read more

Tried to contact them several times, included photographs and descriptions, but they never…read moreresponded.

Excellent workmanship, very reasonable price, and most efficient. Whenever I might need his…read moreservices, I look forward to working with him again.

The lovely ladies who cleaned my house did a phenomenal job. They were efficient, thorough and…read morecareful, which is all you could ever want! I will definitely work with them again.

This was a move out cleaning. Two stars is generous. I used The Cleaning Company almost a year to…read morethe day when I moved in to this apartment. That cleaning in August 2025 was satisfactory, not outstanding but it's an old rental and was "good enough." This move out cleaning on August 2026 was neglectful and incomplete. Cobwebs and dust in windows and upper bathroom shelves, kitchen sink and tub (both porcelain) not whitened, stove top not only left sticky, but a degreaser was used that stripped paint from the control panel (where the gas control handles are mounted). I texted Defne who beyond replying to my question about what cleaning product was used, made no offer to make things right. I provided pictures of the damage. Her response - Defne: "I checked with the team, and they used a degreaser to properly remove the grease." No response to the pictures of damage, no offer of a compromise, or some small gesture such as a partial refund in good faith. And no apology. My rental deposit was dinged $75 by the owner to recoup their charges to complete the cleaning. They truly could have charged much more, but took mercy on me. The new tenants stayed in a motel the first night because the cobwebs and dust needed to be cleaned before moving in their possessions. Here's where I went wrong: I didn't check things over thoroughly due to exhaustion on moving day, the same day they cleaned. That was my responsibility and I was too tired to see that clearly. I paid $245 plus a $50 cash tip times two cleaners -- total $345 + $75 that the apartment owner deducted from my deposit. If the company makes good and refunds $75, I will repost and let you other consumers know. We're all human. We have some bad days and make mistakes. There is an opportunity to make this right. I'm sad to write a poor review and wish things had gone better. Will add photos when I figure out how to do that. Can't seem to post photos in the review, so posted in the business's photos at the top of the page - photos 35 thru 41.