Caveat- have not used their services so cannot attest to quality of actual work. However, I have…read moresubmitted online forms, called multiple times during business hours over last 4 days to try and get a quote. I have not received any form of communication on their behalf. Even a "thanks for calling, we are busy" is a professional touch. Given the limited number of fireplace maintenance folks in town, hoping they reach out and remedy this and I can change my review.

I have two gas fireplaces that had difficulty lighting. I called Wooden Sun to service the two…read morefireplaces. Wooden Sun cleaned electrical junction switches, including wall switch and told me the fireplace was igniting consistently. Was told that further problems might indicate a failing valve...whatever that is. Wooden Sun told me the den fireplace was not generating sufficient millivoltage to light the burner. They cleaned this one too, but said the mill voltage was still low and would recommend replacing the pilot assembly as first step and to replace valve as suggested for living room fireplace. I agreed to replacing pilot light assemblies for both fireplaces. But was told they didn't have parts with them in their truck and would have to return. The service call fee was $165 and Wooden Sun advised me that second service call to bring parts they didn't have with them would be an additional $165 service call fee. I objected to paying for two service fees. I was to that pilot light assembly cost would be $400 each plus service fee of $165 plus labor. The afternoon of their service call both fireplaces stopped working and would not ignite after repeated attempts. I called Tiger Fuel after Wooden Sun would not return to correct their failure to perform and service for my two fireplaces. Tiger fuel replaced pilot light assemblies in both fireplaces for under $200 each, and the fireplaces have ignited consistently since without issue. I would not recommend Wooden Sun as a service repair for gas fireplaces.

AbC installed awning few years back. Ensured us it could be moved up once we would have deck built…read more Deck is now here. Tried multiple times to contact AbC but no response. Looks like they're out of business.

Fantastic company! Hassle free and so easy to work with. I did my research online for an awning…read moreafter building a deck on the back of the house this past summer and decided we needed an awning. I found Awnings by Clark and looked through the website and liked what I saw and read and reached out to them. They returned my call a few days later (I called on a weekend) I set up a consultation at home and the sales agent showed up on time and was very professional and answered all of my questions with a satisfactory answer and explanations. He showed me awnings color samples and we selected the frame color and awning color and went from there. He explained that it takes about 8-10 weeks to make it and that they would call to set up the installation date around that time. Well temper actually ended up being quicker than the 8-10 weeks called to set a date for install. The woman setting my appointment explained it would take 3-4 hours to install and that if the day of installation turned out to be a bad weather day they would need to move it. That is completely understandable. My install day came and they ended up showing up earlier than my scheduled appointment and called to ask if it would be okay which I said it was but I needed an hour to get home from work and asked if they could grab lunch and kill some time, they said they could and they will see me soon. The installation crew showed up and were professional and courteous and explained the process of hanging the awning from the house and as they got it set up they would let know so they could ask for my input. Once they were completely finished they showed me how to use the Manuel crank to bring the awning in and out should the power fail, they showed me the open and close remote control and how to change the batteries on the wind sensor should the batteries die and how the awning will act if the batteries are dead. From start to finish the process was stress free and handled professionally and quickly. The awning we had installed was a motorized retractable awning with remote and opens to cover a 14' X 18'6" area. We paid for the optional wind sensor that detects winds that get up to 20 MPH and will retract itself so the wind won't damage it. The price tag at first seemed steep but after seeing it, using the remote and seeing the amount of sun it blocks I am extremely pleased with it and believe it is worth every penny.

We contracted Dawson Aluminum to replace our gutters and downspouts, add vinyl soffits, and wrap…read morethe trim (frieze boards, rakes, and gable vents). It did take several days as Jon did all the work himself. However, he was a hard worker and did an excellent job. We are very pleased with the results.

From the owner: Dawson Aluminum Inc Provides Vinyl Siding, Vinyl Windows, Doors, Roofing, Vinyl and Aluminum…read moreRailing Awnings & Patio Covers to the Lynchburg Area.