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Synthetic Grass Masters

4.2 (41 reviews)
Closed 7:00 am - 6:00 pm

Services - Synthetic Grass Masters

Artificial turf cleaning

Artificial turf infill application

Artificial turf installation

Artificial turf repair

Synthetic Grass Masters Photos

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Recommended Reviews - Synthetic Grass Masters

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Before
Marylin C.

We worked with Matthew on our project. We give 5 stars because everything turned out quite nicely and we are pleased with the result. The only thing we would say is that if told your project will take 2 days, plan on it being four. We compared notes with the people who referred us and they said the same thing. The project took twice as long as what was promised. The quote was very good so if you plan for this, you will be happy with the results.

EXTREMELY DISAPPOINTING RESULTS! We hired Synthetic Grass Masters in February 2022 to do a complete exterior hardscape remodel at our home. The scope of the project included new artificial turf (front and back), removing the existing flagstone pool deck and replacing it with limestone pavers, replacing existing travertine coping around the pool perimeter with limestone coping to tie in with the new limestone pool deck, replacing travertine waterline tile around the pool's interior with tile that matched the remaining existing pool waterline tile, adding a deck drain along the back of the house, adding limestone paver walkways where none existed at high-traffic areas in the backyard, removing and replacing existing front courtyard concrete pavers with limestone pavers, and replacing existing concrete paver driveway with new concrete pavers. The total cost of the project was around $78K. The project was scheduled to take 2 weeks to complete. The project took 7-1/2 weeks for a multitude of reasons - all of those reasons were due to poor performance by this contractor. There were numerous problems with this contractor. A few of the major issue highlights are: 1. This contractor caused significant damage to our pool's interior (the pool interior was completely remodeled in 2020 and in 100% pristine condition prior to this hardscape renovation). Damages included significant areas of missing grout under the spa coping, cracking grout elsewhere, damaged pebble-sheen on the pool floor caused by the carelessness of the contractor's crews while the pool was empty, and numerous (30+) chipped and broken pool waterline tiles from further carelessness by this contractor's crews. 2. There were many large gaps in the artificial turf where it met other hardscaping. Some seams are now clearly visible where sections of artificial turf are joined. 3. Numerous limestone pavers began to settle just weeks after the project was completed along with a few cracking and rocking pavers. These conditions have worsened over time with more pavers settling, rocking, and cracking to the point it is now excessive. 4. When we interviewed this contractor, we specifically asked if the crews on our project were his direct employees or subcontractors - he told us they were his direct employees. We later discovered (during the ROC complaint process) that every one of the workers on our project was a subcontractor and they were NOT licensed by the ROC or insured. Beware! 5. When the backyard artificial turf installation began, we noted it was different than the sample turf we had chosen. Upon inspection of the manufacturer's product tag affixed to the turf being installed, it said it was a 50oz turf and we contracted for a 70oz turf. We immediately contacted this contractor and he told us the turf being installed was mislabeled and it was indeed 70oz turf. A quick trip to the local artificial turf store with a sample of what was being installed confirmed it was 50oz turf being installed. It was eventually replaced with 70oz turf. Was this a "bait-and-switch" attempt by this contractor? We'll never know. Buyer beware! 6. In reconstructing the 2 steps from the ground-level pool deck to the elevated pool deck with the new limestone pavers, there were numerous issues caused by the gross incompetence of the crew. 7. The deck drain that was first installed was not connected to any further drainage plumbing to move any collected water away from the house. Also, the drain was not anchored in place. As a result, within days of installation, the drain began to shift further away from the house. Pictures also highlight some of the issues. Expanded details about these problems, and others, had to be omitted due to review length limits imposed by Yelp. In July 2022, we filed a complaint against Synthetic Grass Masters with the AZ Registrar of Contractors (ROC) and have worked thru that lengthy process, which recently just concluded. During the ROC complaint process, we discovered this contractor was not licensed to do interior pool work, yet he told us he was and he signed a contract with us that included tasks inside the pool. At the conclusion of the ROC complaint process, the ROC cited this contractor for poor workmanship and for working outside the scope of his license, among other things. His contractor license was temporarily suspended and a small fine was imposed. The Disciplined Case listed for this contractor on the AZ ROC website is the result of our ROC complaint. You may request details of the discipline action thru the AZ ROC website as a public records request. We waited to post this review until the conclusion of the ROC process earlier this month. A year later, these issues have worsened. The cost to properly correct all the shortcomings of this project caused by this contractor is VERY expensive! Further legal action against this contractor is under consideration. Based on our experience, I would NOT recommend this contractor to anyone!

Immaculate
Audrey D.

We were looking for a reputable synthetic grass installation company, as it was our first time installing a synthetic putting green in one of our multi million dollar custom home projects. When we first met with Sina, who is the owner of the company, we were immediately impressed with him and his calm, professional manner and work ethic. The amount of time he spent with us to explain any questions was top notch professionalism. Everything was completed in a timely manner. As a matter of fact, the project was completed ahead of the estimated schedule that he gave us! To summarize, the backyard putting green turned out beautifully, much better than we anticipated. It looks better than real grass!! So 2 BIG thumbs up for his professionalism and the quality of the work! We will recommend this company to anyone!! Awesome job!!

Chris E.

After about a year of sod in our new home, my wife and I decided to look into synthetic grass. We had a few quotes, but Sina came to us with a fantastic product and competitive price. He was able to exceed our expectations and have our yard done in a very short amount of time. The job was done while I was at work during the week, so I came home to our backyard looking like something from a magazine or a resort. I honestly am still in shock at the beauty of it almost a week later. The process was easy and fun. The whole project only took two days, and we were never left without a question unanswered. The crew was very detailed, friendly, and cleaned as they went. Our putting green turned out fantastic as did the other side of the yard. I love it, my kids love it, and so does our cat and dog. Even the neighbors love it! My only regret is not giving Sythetic Grass Masters a call a year ago.

Panoramic Yard View
Ryan C.

Sina came out to give us an estimate for our 900 square foot lawn and beat the competition. He was very friendly, knowledgeable, and customer service oriented. We decided to use Synthetic and we were able to schedule the install for a little over a week later. We now have a great looking yard that the kids and the dog love to play in. It's a night and day difference of what this synthetic grass does to the aesthetics of a yard. The grass is soft, lush, durable, and enhances the landscape. I would definitely recommend Sina and his crew. They were all courteous and professional and we are extremely pleased with the quality, price, and installation.

The pile of debris that sat outside my house for a week until I hired another company to come remove it!
Dana N.

They were here a week ago to install but never finished the job! Instead there is one excuse after another....and just a giant pile of dirt that no one is coming to get. I had to hire a separate company to come remove their debris because they never finished the job. It is a very disappointing way to run a business!

Keith G.

I could not be more happy. Sina was early for his estimate and very courtesy and knowedgeable. His price was almost half of the other estimates. We agreed to terms and he didn't ask if a deposit upfront which was frankly shocking. His crew came out on time and did a great job. We did the back yard and am now awaiting hoa approval for the front yard. I would highly recommend Sina for your turf needs.

New grass looks wonderful!!!
Darlene H.

Great service, worked fast, cleaned. Up nicely! Quick to respond...everything looks wonderful!!

Kids water park on our synthetic grass.
Ryan S.

I had another great experience working with the gentleman over at Synthetic Grass Masters. I have referred them to 4 people already and will continue to as people ask about my grass.

We love being in our backyard now!
Renee C.

I cannot believe how great my backyard looks now! Sina and his crew did an amazing transformation of our yard! They hauled away our old yucky Bermuda, adjusted our watering system, and created a green, pet-friendly haven for us! Sina came to our home on a Friday to give us an estimate. He gave us several samples to choose from. Tuesday afternoon we were admiring our new yard! The turf is beautiful, looks so real! Was afraid of it being too hot to walk on, but after walking on it these last few 114 days in direct sunlight... not hot at all!! My allergies (Bermuda) have been horrible ever since we moved to this house. My dogs would track in dirt, mud and grass every day. The morning after the install was the first in years that I did not wake up all sneezy and stuffy! No more watering, mowing, sneezing! I couldn't have even imagined a better experience. I wish we had done this years ago! We will be moving to a new home in the next year, will be using Sal and his team again! I highly recommend this company!! I give SyntheticGrassMasters.com 5 Stars Reneé C

Long view of turf

After a friend recommended thgot our little townhome backyard done a few weeks ago with turf and pavers and are very, very happy! Our toddler daughter especially is loving it. They definitely nailed our vision- exactly what we wanted. We even got 2 other quotes from other companies to compare quotes but Synthetic Grass Masters were way more reasonable. Sina was really great communicating and very responsive to all our questions, which I really appreciated because I can be very picky with details. Once we decided on our plans, they got us scheduled in less than 2 weeks. Actual installation was less than a day. There were a couple tiny little things with the less visible edges of the turf I didn't love, but seriously overall we are SUPER HAPPY. They did a great job and I'd recommend them to anyone.

Worst company, Sina is a con man. They get your money and never back up their warranty. They are absolutely horrible.

We are so impressed by Sina and all the employees involved in our grass installation. They took their time to ensure our project was completed in a professional manner. It was a quick and easy process. The results are fantastic and we are now spending all our time outdoors. 100% recommend this company!!!

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Business owner information

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Sina and the team did a great job. They finished our house faster than we thought it and it looks amazing.

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Not a reliable company, to many other turf companies that value customers as clients.

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Review Highlights - Synthetic Grass Masters

Sina came out the day after I contacted him for a quote and was able to start/finish the project within a week.

Mentioned in 23 reviews

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Envirogreen Landscape Design - Build

Envirogreen Landscape Design - Build

(77 reviews)

I have done remodeling at other homes we have owned, and I have never found a contractor who is so…read morereliable, trustworthy, and communicative! I interviewed several companies for our complete backyard remodel, and it was apparent from the beginning that Sean was the best. He came up with a creative design for our backyard that provided more privacy; an entertainment space with a bar, tv, fire pit; and an outdoor kitchen. He asks questions to understand what your needs are and how you envision yourself using your yard to come up with a 3-D rendering of your ideal space. Sean has an eye for design and thinks of the big picture and the small details. We had to wait several months for the crew to start, but in my mind that was a good sign that Envirogreen was well sought after. They were worth the wait! Envirogreen has their own crews, instead of a bunch of subcontractors. Their crew, led by Abraham, was punctual, reliable, and hardworking. They showed up 5-6 days a week and worked long days until our project was complete. This kind of work ethic and reliability is so rare these days. Sean communicated with us throughout the entire process and his insights allowed us to make some decisions to improve the original plan as needed (i.e.- installed one bigger propane tank to serve our smoker, grill, fire pit, and indoor stove instead of added another smaller one). Envirogreen does good quality work, and we are very happy with the results! When we are ready to have work done on our front yard, we will be calling Envirogreen again!

Envirogreen Landscaping is your go to for landscaping work. From the minute we met Sean, we knew…read morewe were in good hands. They did an extensive front area remodel --4100 square feet of pavers for a circular drive, re-designed the front hill by removing 20 tons of dirt and old plants, added a river bed, replaced all the granite, installed new lighting and watering system, added new plants, built stone accent walls and the list goes on. Once you give Sean a deposit and you agree on the work, he gives you a firm start and end date. Taking into account weather delays, the schedule is right on target. Our project encountered one entire week of rain but the crew worked through it (6 days a week, 7-5) and finished the project within only a few extra days from the original end date. The crew was timely, professional, pleasant and easy to deal with. If we ever had questions or needed to reach Sean, we received a return call, text or email within minutes. Having lived in Arizona for almost 50 years and dealing with many contractors, we can honestly say that Sean and Envirogreen Landscaping are the only contractors that we do not have one complaint to express. They were awesome! As a side note, Sean and Envirogreen did a major project for our community about 5 years ago. Many of his workers are still with Envirogreen which says volumes! We highly Sean and Envirogreen Landscaping without reservation. Ann S.

Synthetic Grass Masters - artificialturf - Updated May 2026

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