Stephen Coleman was the realtor I was working with to view a property for rent. He was very eager to make sure we had an appointment, but when it came time for the actual appointment to occur he was anything BUT professional.
I was right on time and called Stephen to make sure he was on his way. That was when he mentioned that he was running late and most likely not going to be able to make it (something perhaps you should tell a client BEFORE the appointment time?). He passed me off to another representative, but did not tell me her information or how long it would take her to get there. While I appreciated him sending someone in his stead to attempt to not waste my time, but as minutes passed I felt more and more like he did not care whether or not this appointment was kept.
I had to call Stephen several times to try and figure out what was truly happening. His associate was on her way from Keller to a home in Irving. I was told it would take 20 minutes, but of course traffic got in the way. So, one hour after my appointment time, someone finally showed up to show me the house.
I was definitely NOT impressed with Synergy Realty or Stephen Coleman. His lack of professionalism and supposed inability to keep an appointment will most likely lose potential clients (and money) at some point. DON'T BOTHER! read more
