Trusted this company to represent me buying my first home. Was told by Miguel that he would…read more"protect me" and so I trusted him. It was very much a push to close from the beginning which I suspect that is the nature of the beast. However, the rush and his lack of thoroughness cost me $4800.00. He neglected to inform me of the sellers condition and even after I had direct conversations in regards to this $4800.00. At the end of he day I am being threatened by the sellers lawyer and all Miguel can say is sorry but you have to pay. I would never consider using this company again!

From the owner: Customer Service Mortgage Corporation, dba CSMC Mortgage, is an independent, non-bank mortgage…read morelender and broker established to serve the forward and reverse mortgage loan communities with a diversified platform of products and programs. We live and breath our service philosophy while utilizing a combination of online technology and local branch offices to serve consumers and real estate professionals. CSMC Mortgage has put together a team of experienced management, sales and operations staff with one mission in mind - treat each loan like it's our own with service done right. We have built a strong reputation as an outstanding mortgage lender and broker, serving the lending needs of first-time and experienced home buyers throughout our community. We work closely with our local real estate professionals and builders, as well as escrow and title companies, to ensure a smooth transaction. We pride ourselves on giving our customers an exceptional service experience.

I just wanted to take a minute to say how grateful I am for finding and working with Briana…read moreBouffard. I needed someone who was very familiar with the market that would jump on any opportunity that presented itself since the pickings in real estate are so slim right now. Our first day meeting, she showed us a home and the next day we were in escrow. It was so exciting and shocking at the same time! She was there with us every step of the way. Any random question I needed answered at any time, she was available. She's a go-getter, very knowledgeable in all aspects of the industry, and she lead us so well that our stress levels were far less than we were anticipating. She also recommended a mortgage broker who is equally as awesome; even the notary commented on how well he puts his files together. Anyways, if anyone is looking for a great realtor who services all of Ventura county, Briana is definitely the one to contact.

First off understand Briana is more than just a realtor. During a very stressful time and short…read morenotice move she cane through for our family in so many big ways! She always went out her way for us and our kids. When our family was apart for the move transition she was a huge support to me and always willing to lend a hand. Her expertise in real estate put her leaps and bounds above any other realtor we met with. She was always honest and communicated frequently on status and options. Her whole team came through for us with a quick closing. I can not recommend her enough.

Chad is a stand up guy a family man and really cares about his clients, his clients become his…read morefriends. I trust Chad and he has done 3 loans for me and I also referred him to my clients and he has done loans for them too. He is worth it! 5 stars - A+ for Chad.

Chad is amazing. It's that simple. I'm a real estate broker and refer business to Chad on a regular…read morebasis. My father-in-law to-be is a real estate broker and has been in the industry for 30 years. I turned him on to Chad and Chad did superb work for him as well. Having a team player on your side is crucial. Chad helps guide you through transactions and offers sincere advice. He's also extremely responsive to calls, emails, and texts. His integrity is uncompromising. If I had children, I'd say that I'd trust Chad with them. You rock Chad!

Doesn't pay his contractors while he touts his success. Ignores communication when asking to be…read morepaid. Highly do not recommend.

As first time homeowners we were not sure what to expect and honestly I don't even remember how we…read morefound Chip and Buffy. They are a husband and wife duo that took care of everything from the loan to the sale. Chip is the only certified Veteran's agent in Ventura county and Buffy handles VA loans. We were looking for a specific size with a specific budget. Chip was able to find the location that worked for us and helped us seal the deal. We loaded up the kids and the pets and headed to our new home! Thank you Chip and Buffy for all your help. I don't know if I am allowed to post this link but here is more information http://livinginventura.com/veterans/

Mike is great, he will square away all your loan docs and make sure everything is running smooth…read more He gave us a good deal on our closing cost, very honest, pleasure doing business with Mike. We closed our house today and glad Mike was on our side.

From the owner: Whether you are purchasing a home or refinancing your existing one it is to your advantage to work…read morewith someone who has time and experience on your side. My experience includes 7 years as a top producing loan officer for one of the largest national banks and has given me the deep understanding of negotiating my clients through the complex issues of financing their real estate transaction. No longer limited to a single bank's products, I can now work on your behalf maximizing the potential for the best loan by having the ability to negotiate your particular situation with over 50 top rated mortgage banks in the country. And yes, we do work with some of the big advertising mortgage lenders such as Rocket Mortgage and Quicken Loans. For rate inquiries, general questions, or to start the loan process, please contact me anytime at 805-794-4408 or email me at mtakeda@csmcmortgage.com

Ok ok, who in the right mind is purchasing homes these days? This crazy one!…read more Thank you Mark and team for an easy, stress-free experience! My dad came across finding Mark and it made our home-purchasing experience so seamless. Mark is incredibly helpful, knowledgeable, and friendly. He and his team members were always so available, whether by email or phone. He also had great words of advice for a young professional like me who is struggling with a balance of student loans, what options I have, what my realistic affordability is, and that really meant a lot to me. Yes, I am lucky to have the help of family to be able to purchase a home, but I'm glad I was able to work with Mark and his team in making my dreams come true. Thank you, Mark and team! It was a pleasure working with you and I'm sure it won't be my last time!

Mark and Heather exceed expectations every time!…read more I had a great experience with CMG. The team is professional, and made the entire process simple. They explained everything clearly and helped secure a great rate. I highly recommend them to anyone looking for a smooth and reliable company!

No Loany, No cry I…read morerecently bought a house and had a decent rate for a loan. As the market got better rates were dropping it thought it best to get a Refi to use it to my advantage. I spoke to several mortgage companies and they egged me on to get one, Dave was the only loan officer that had the integrity to tell me it wasn't wise, it wasn't the time and it would cost me more on the long run. That was the move that sold me on his business cause he put people before this OWN profit. Not only did he teach me what to look for, he took his time to explain all the details that I didn't understand. Time passed, Dave was able to get an even better rate and minimise my costs out of pocket even more. Thanks Dave!

We had an exceptional experience working with David on our home loan. As first-time (and family…read morepurchase) home buyers David was invaluable. From the very beginning, he was extremely informative, patient, and thorough, making sure we understood every step of the process. What really set David apart was how proactive and dedicated he was--he went as far as calling the county assessor and working tirelessly to help us navigate Prop 19, which made a huge difference for our family. His knowledge, communication, and willingness to go the extra mile gave us total confidence throughout what could have been a stressful process. We truly felt supported and well taken care of the entire way through. I would highly recommend David to anyone looking for a trustworthy, hardworking, and outstanding loan officer.

I'm leaving this review for Yanelly Rochin, our lender. She is truly amazing and a complete…read moreprofessional at what she does. My husband and I were so impressed by how responsive she was at all hours of the day whenever we texted her with even our most random questions. Yanelly always took the time to break everything down for us in detail so we could fully understand each step of the process. She made complex information feel simple and manageable, which meant so much to us as first-time homebuyers. She was also incredibly willing to go above and beyond to help with paperwork--even when it wasn't directly part of her side of the home buying process. She even met with us in person at a coffee shop to help us fill out forms properly. That kind of dedication and personal care is rare these days, and we truly appreciated it. As visual learners, my husband and I especially valued how clearly she explained things both in person and through her detailed, easy-to-understand emails. She was patient, supportive, and genuinely committed to making sure we understood everything. Since this was our first home buying experience, having Yanelly guide us through every issue that came up made all the difference. Another lender we spoke with didn't even attempt to provide that level of support. We will absolutely be recommending Yanelly to anyone in need of a lender. She is professional, knowledgeable, and one of the kindest people we've had the pleasure of working with and now I can say we became friends! She is definitely invited to the carne asadas for life!

Marty and his team are a great combination to help you through all of your financial services. We…read morehave used them three times and every time Marty has been honest and forthcoming about the process and outcome of all of our selections. Even through the pandemic, Marty and his team managed to help us refinance at a great rate and saved us tons of money per month on our mortgage. I would recommend CMS to anyone looking for financial services in the VC. I am looking forward to using them again very soon. Thanks Marty and Team!