Chris has been my insurance agent for several years. He is attentive and prompt when his services…read moreare needed. Chris goes above and beyond what would be expected of an insurance agent. I highly recommend him!

My husband and I highly recommend. Asher W. has been incredibly helpful, very responsive in…read moreanswering questions and streamlining the insurance process. We are lucky to have been referred here! Thanks for great service

Asher Waldman was so awesome to me. he helped me so patiently, kind and supportive! He helped me…read morewith my needs that were very so much needed. Thank you Asher for everything you've done for me! Happy Holidays!!!

They are always super friendly and true to what they say about timing. I was in and out of there in…read moreabout 8 minutes. The office is filled with information about everything you need to know. My registration was completed very fast left e

Gave me wrong info. Unacceptable. Is not service. No one was rude, but told me only 1 car could get…read morea disability plate. I told the man I read online that each registered car I had could get the plates, he said no! I only wen to this place to avoid the long lines at the DMV. So I ended up going to the DMV anyways, I asked for the disability plates. They handed them to me Right away. For 2 cars. So the man at AAA was dead wrong! So be aware they may give you totally wrong info. The value of the place AAA on Wilbur that wasted my time is zero for this reason. Maybe they're good at something else, like give you travel maps or something else, but it's not cars and registrations and refused to give me the disability plates I had the right to.

I filled a form for homeowners insurance on their web site twice in one week. Days later I got an…read moreactual email from Natalie to instead click on their "fast app" and fill out that form....which is exactly what I did, filling out a form and attaching my existing policy a 3rd time - just for homeowners insurance!!! Never heard back from them! I can only assume they don't need the business or are very unprofessional. I guess I'll stay with my current provider VNGO, at least they reply to my questions.

I always give great reviews when warranted but after my experience at this place I refuse not to…read morespeak up! I am not sure about the business or any other agents here, but there is an Agent that is employed here by the name of Phena Demyon. We had our entire family here with a total of 5 auto policies and 1 renters policy. We have all left and taken our business elsewhere! This agent has dropped the ball and fell short of what customer service and professionalism truly stands for! On numerous occasions to say the least, we have all had an issue with her professionalism on an individual basis. Phena Demyon just does meet the mark whatsoever! Phena will sell you with a good song and dance. But when it comesU to delivering she continues to fall short of being an Insurance professional! We have all left this company due to the Phena's unprofessionalism and her lack of finalizing tasks! But the straw that broke the camels back was when the payment portal was having technical issues and one of our policies were canceled. I have screenshots to prove the system was not working. But did not receive any satisfaction from the issue. After the policy was canceled Phena told us it would take Mercury Insurance 15 days to rewrite our policy! You have to be kidding me! So this Insurance Agent thought it was okay that we be without an automobile policy for 15days?!!! So what were we supposed during the 15days it would take underwriting to rewrite the policy? I have been insuring my vehicles for over 30yrs and I have never heard of this non-sense ever! I immediately called another company and had the same policy with Mercury the same day. 15days huh? Phena Demyon/Thousand Oaks Insurance Agency This place is the worst! Take your business to professionals not these novices.

Great customer service that doesn't end at the sale. Dave Turley is always attentive and on the…read moreball. I bought an investment property and needed documentation and Dave was on it. 5 stars!

From the owner: If you want to streamline and simplify your life and save money at the same time, trust all of your…read moreauto insurance, home insurance, business insurance, life insurance, and health insurance needs to one full-service agency -- Oaks Insurance Group. We have been meeting the needs of our clients with affordable auto insurance, comprehensive homeowners insurance, life insurance, health insurance plans, condo, renters, and all types of business insurance including workers compensation. In addition, we provide attentive, personalized service all while creating a memorable customer experience.

Azalea Gil is the one who helped me get my SR-22. She scoured her database to find me an amazing…read moredeal. This be my second time getting insurance through her. All I can say is that she is intelligent, charismatic, and humble. I will invite anyone that is looking car insurance, rental insuranc, and other types of insurance to go through her.

Just wanted to stop by and recommend Azalea at Solarx in Thousand Oaks!! My dad and I were on a…read morelook out for new insurance after being quoted high amounts of money everywhere else. Azalea gave us an incredible deal, she went out of her way to find the perfect price for us. She was so helpful & answered all of our questions. Thank you so much!! Will definitely be sending clients your way.

This agent has relocated to Idaho. I was having a lot of…read moredifficulty getting Jessica to respond. I noticed on other review sites similar experiences so I stopped by her office. I was told by Maria that Ms. Sawyer had relocated to Idaho. After posting a negative review on Google, Ms. Sawyer began communicating with me regarding my claim. We either spoke on the phone or sent texts. We had scheduled a phone call for 10:00 the morning of January 15th. Here is what the text messages read which were sent the evening before: Jessica: "Our office close at 5pm." Me: " The roofer is running late so we will have to discuss tomorrow since it will be after 5." Jessica: "Okay, that sounds good. When is a good time for me to reach out? " Me: " The times are PST so one hour later in Idaho. 7:30-8:00, 10:00-10:15, 11:45-12:15, Anytime after 3:00." Jessica: "perfect, thank you for sending the times. I will call you at 10 am tomorrow. Have a good evening." The next day at 10:00 am Jessica did not call. I waited a few minutes and called her. I also sent a text. There wasn't any response on my phone. I called again. Later I noticed Jessica had sent an email to me. We had never communicated by email.She sent the email at 9:13 that morning telling me I needed to find a new agent. I didn't receive an explanation. I had an open claim and an agent who wouldn't help me. I was provided with some phone numbers to call so I could change agents and handle my claim. Jessica Sawyer did provide an 800 number to call and sent multiple photos of herself. Neither provided any assistance with my claim. Unacceptable and completely unprofessional

Jessica and her staff are outstanding always follow up with clients and advocate for clients…read moreknowledgeable works to get best coverage for clients at lowest rates she is someone you can trust which is rare in insurance world have been with her since purchasing my house and all my cars. works hard for her clients best in the business

Megan and all the people who assisted me in statefarm is amazing and I will definitely stay with…read morestatefarm

After many years with State Farm , we had our first claim. A pipe burst under our kitchen sink…read moreflooding the entire downstairs. The entire process has been a complete nightmare. Jason Giambi and his team at State Farm have not been helpful whatsoever in facilitating this daunting process. Jason will not take my calls and pushes us off to an assigned adjuster with State Farm who has been impossible to deal with. I would not recommend using Jason Giambi's insurance services. I'm sure he would be happy to write a new policy but when you need him, he will not be there. Won't respond to text phone calls and emails. We are left fighting directly with State Farm who doesn't wanna give us money for anything and insists our destroyed home is currently livable.

absolutely a great insurance to get. they are affordable and very detailed in what ex is coveredread more

Absolutely outstanding! From start to finish, the service was flawless. Mr. Pasillas was…read moreprofessional, attentive, and truly went above and beyond. I couldn't be happier and highly recommend this business to anyone looking for quality, reliability and amazing customer service. Thank you.

My daughter, age 16, reached out to Jakob Nemitz for an insurance quote for her first vehicle. I…read morehad her reach out to him, so that she learned how to do "grown up" things. He provided her a quote, and I reviewed the quote and communicated with Jakob about the quote. I agreed upon a quote, and he sent my daughter the contract to sign, and even though I was also on the contract, I did not receive a copy of it to review or sign. Once I realized by daughter signed it and payyed for it, I asked to review it and the coverage was NOT what I agreed to. In fact it was the bare minimum insurance, and the cost was higher. This would not have covered her if she was in an accident. I asked multiple times to get this changed and was ignored. No responses to my email or phone calls. I'm sure they know that a 16 yr old is not going to review their docusign documents. I have cancelled this policy. Not a happy Mama

If I could go lower than 1 star, I would have. Absolute worst service in any service based…read moreindustry. I did not even pick David Baker, was assigned when my previous agent stopped representing goose head. (I am adding an edit here). Goosehead as a company still had decent coverage as a broker. If you are stuck with david baker, you can call Goosehead and work the process to ensure you do NOT have to work with him any longer. And last, David Baker, if you are actually out there and still collecting commissions,,,, Please do your company a favor and Quit. You are giving Goosehead a bad name, and that is unfair to all the other agents with the company that do work hard for their customers.