I was tentative about picking this place for my mother-in-law and Compared it to the other two…read moreplaces in Montebello. We are so happy we choose Pico Rivera Healthcare - she has been there for 3 months now and we have no complaints! The head nurses are on point very helpful and nice. All other staff are also nice and respectful. ALL STAFF work hard everyday keeping the place clean and patients are well taken care of. We feel content and know she's well taken care of and in good hands.

My mother has been living there now for 3 years and 6 months now, letting her go was the hardest…read morefor me since, I had been her caregiver for over ten years. A friend had mentioned to me it was a great place to consider since her mother in law had lived there. Well how can I make a story short, I'm picky and very cautious about if she was going to be in the right place, well everyone in this home from cna's to Nurses, activity staff and maintenance persons had been the best and I am so grateful to them. I have celebrated my mother's three bday's they go out of the way to hold the space either in their large activity room or outside beautiful patio. Decorate, ballons tables with whatever color I choose ...balloons ect they go beyond to make the celebration be a success love and great to everyone in this awesome home for your loved ones!

Everyone does their job very well. There are a lot of activities for them to do throughout the day…read more They genuinely listen to concerns and do their best to accommodate individual needs with care and kindness. Francisco especially stands out--he has a remarkable eye for what needs to be done, works efficiently, and is truly an asset to this facility. They also have bingo almost every night, which is great!!!

Staff wasn't friendly. I was waiting for assistance and the receptionist were on there phones…read moretexting and looking at videos while I was standing waiting for over 5mins. No CUSTOMER SERVICE skills at all. If visitors are being ignored I can only imagine how the residents are being ignored. All I can say is RIDICULOUS

Tiffany's Board & Care did what no other care facility did prior, treated our Aunt Rosie like…read morefamily. Previous facilities could not or would not care for our Aunt's growing health needs beyond basic accommodations, which led us to Tiffany's Board & Care. From the moment we met the owners, the staff constantly kept us informed of our Aunt's condition. During the COVID pandemic, we were comforted with the knowledge that their wonderful team would surpass state guidelines and protocols to ensure the safety of our Aunt. This team took our concerns to heart, working with us--night and day--to empower our decisions and provide the best support for our Aunt. More importantly, they enriched and improved our Aunt's life in ways we hadn't thought possible. As her health naturally declined, the staff's ability to convey this information and keep her comfortable never wavered. Tiffany's Board & Care loved our Aunt like she was family, never treating her like a patient. For that, we are eternally grateful. --Martinez Family

Arline and Stan moved into Tiffany's Board and Care around 2007. Lynn, in their hour of need,…read morebrought them to Whitley after a problem elsewhere. Over the years the house took such good care of them. There were always presents at birthdays and Christmas. Sadly Stan died about seven years ago, Lynn was so dignified and loving at his passing. On not even special occasions, Arline was treated to the food she loved- Mexican food, cheeseburgers and french fries. The house has always gone above and beyond to make everyone comfortable and happy. The care has been wonderful and I know Arline felt safe there. With Covid 19, I had not been able to visit with Arline of late. Lynn with her inner sense sent for me a couple of days before Arline died so we could have our last visits. I feel Arline was very fortunate to have spent her last thirteen years at this home.

As a physician I have dealt with many skilled nursing facilities. Monterey Park Convalescent…read moreHospital, in my opinion, is one of the best SNF's I have ever encountered. The care, compassion, and professionalism of all the staff including Nurses, PT, OT, Activities director, CNA's etc. is unparalleled. The staff goes above and beyond their job titles to give each patient tender loving care. If I could give them more than 5 stars I would. Dr. Saundra A Mills MD, FACEP

I would not recommend this convalescent hospital to families caring for loved ones with dementia or…read moreAlzheimer's disease. My father stayed at this facility for approximately one month, and during that time it became clear that the staff lacked sufficient training and experience in managing patients with dementia-related behaviors, particularly sundown syndrome. On one occasion, I received a phone call at 1:00 a.m. asking me to come to the facility because my father was awake, talking, and bothering the nursing staff. About two weeks later, I received another call at 5:00 a.m. with the same request. During that call, I was told that if I did not come in, they would transfer my father to another facility. As a family member, I understand that caring for dementia patients can be challenging, but these behaviors are common symptoms of the disease and should be expected in a facility that accepts patients with dementia and Alzheimer's. It was concerning to feel pressured to come in during the middle of the night because the staff could not adequately manage his condition. My disappointment continued after my father's discharge. The discharge coordinator, Ms. Wang, informed us that she would submit the paperwork to begin the IHSS (In-Home Supportive Services) application process on our behalf and told us we should receive documentation within one to one-and-a-half weeks. After 1.5 weeks passed without receiving anything, I contacted her and was told she would look into it. When another 1.5 weeks went by with no update, I personally visited the IHSS office to check on the status of my father's application. To my shock, I was informed that no application had ever been started. As a result, we lost three valuable weeks waiting for a process that had never been initiated. Had we been told the truth from the beginning, I could have submitted the application myself and avoided the delay. Families caring for elderly loved ones already have enough stress without being given inaccurate information that affects important support services. Overall, my experience was extremely disappointing. The facility demonstrated a lack of preparedness for dementia patients and failed to follow through on important discharge-related responsibilities. I hope management takes steps to improve staff training and communication so that other families do not experience similar issues.

I want to share how happy I am with Sunrise ADHC. My mom has memory issues and has been attending…read morefor about 3 weeks now, and I have already noticed a big improvement in her mood and confidence. Before Sunrise, I had her enrolled at another facility nearby. Unfortunately, that place was dirty and run down. Many times the bathrooms did not even have toilet paper, and the environment did not feel clean or safe for my elderly mother. It was very concerning. The difference with Sunrise is truly night and day. The facility is very clean, the food is fresh, and they offer more filling meal options. The staff are patient, kind, and very friendly with all of the participants. I especially want to thank the social worker Karen who worked very hard to help me sign up for ACCESS transportation. I was a little disappointed that even though we live close by, Sunrise could not provide transportation for my mom, but I hope that will be possible in the future. Caregiver Jazmine is also amazing. She is very kind and extremely patient with all of the elderly participants. My mom talks about her often, and it makes me feel safe and happy that we found such a wonderful place for her. I do hope they can continue to expand their activities and possibly include more physical therapy and memory games for the participants. Overall, we are very grateful for the care and support Sunrise has given my mom.

Highly professional, courteous and kind staff. Clean and well organized facility with friendly and…read morehappy members. A plethora of fun, interesting and relevant activities that meet the needs of such an important population. Thank you! Loren

I was there first five weeks in 2029 treated me very well. Excellent staff Five starsread more

I have volunteered at the Orchard and cannot say enough positive things about the care and…read morecompassion shown by the staff to their patients. From the moment I walked in, I felt welcomed. The team is very attentive, professional and truly dedicated to the well being of each resident. The facility is clean, safe and well organized. Also very impressed with Activities where I had the opportunity to volunteer in, they had such a variety of well planned things and social programs that keep residents engaged and active. I highly recommend The Orchard to anyone looking for compassionate and high quality care for their loved ones.

I want to take the time to acknowledge specifically the PT team and the nurse Erica to recognize…read moretheir care in excellence! My father is not mobile or able to speak, making it especially challenging for staff to identify his needs. Nonetheless, I witnessed Erica take the time to address every need till he was comfortable. One can only imagine how difficult it must be not to be able to communicate with my father while tending to his needs. The PT team works excellently with my father's rehab, and honestly, without their dedication to my father's mobility, he would not have the quality of life he has right now, which is eons more than what it was at the start. Erica, you have no idea how much relief it is for me to know that someone as kind and patient as you helped my dad! I truly hope your work does not go unnoticed. Because you are the poster child of what every nurse should strive to be like: compassionate, empathetic, kind, and patient! Thank you to Del Mar Convalescent!

I knew Del Mar was the SNF to go when I had to start considering it for my mom. She was going to be…read moretransferred there from Garfield Hospital and I needed to start getting things ready for the change. I got connected with Vivien immediately and she was able to answer my million questions on the spot and was really reassuring throughout the whole process (and more!). I quickly stopped by the facility for a tour with Ivy and felt really good about the decision. Facility was clean, brightly lit, and very well staffed. My mom was admitted mid June and the team took exceptional care of her. She has a long list of complicated issues, but Jie (Director of Nursing) reassured me she's had patients before with similar conditions. Everyone there is extremely kind and patient with her, making it really easy for her to trust them. They even treated my dad and I like one of their own and it just showed me how much they care. They were quick to identify issues and would always call me when they felt she needed to be sent into the hospital. I can't say enough great things about the care team, especially the ones that constantly have my mom - Ping, Aydee, Selina, TB, Mayra. There are SO many others here that have contributed to her care and we're all so thankful for them.

I have been here several times when I have needed top notch post operative quality services…read more This facility is super clean. Everyone from nursing, therapy, kitchen, housekeeping, maintenance, and especially activities are the best at what they do. Thank you so much to the CNA's for the quality of work they provide selflessly. Great job in the kitchen making sure I always had something enjoyable, and tasty for my meals. Especially the going home breakfast they made me. I can't say enough good things about Brookfield Healthcare Center. I usually post my reviews on Google, but I thought I'd do yelp this time. Thank you to everyone on station 2. Your a great team. Too many to mention by name. Thank you therapy dept. Thank you Jackie, Mary Chris, and Alejandra.

Brookfield is a wonderful skilled nursing facility where the residents' well-being and quality of…read morecare are clearly a top priority. The staff is compassionate, attentive, and genuinely caring toward the residents. The facility is clean, organized, and well-maintained, which contributes to a comfortable and positive atmosphere for both residents and their families.