1. Synergy Fiber

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Ann Arbor, MI

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Synergy Fiber

2.4 (17 reviews)
Open • Open 24 hours

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8 months ago

Fast response over the phone support from Seattle Washington. Rahul is very helpful and super nice with troubleshooting access point issues.

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1 year ago

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7 years ago

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4 years ago

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Queenmy W.

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6 years ago

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4 years ago

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12 years ago

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5 years ago

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5 years ago

Super professional, showing up in their mask and very patient with all my Qs ( and I had a lot )

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6 years ago

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Xfinity Store by Comcast - Receipt page 1

Xfinity Store by Comcast

(19 reviews)

On April 23, 2026 I went in to reduce my internet bill by switching to Xfinity Now (200 Mbps). The…read morerepresentative presented a promotion where if I switched my mobile carrier to Xfinity, I would get free service for a year. I took advantage of this promotion, leaving the T-Mobil (Sprint) service I had for more than 30 years. Everything was going fine until I got a mobile bill on August 12, 2026. I went back to the store on August 15, 2026 to try and get my bill corrected. The representative reviewed my receipt and agreed that I should not have been charged. He place several help tickets, and came to the conclusion that the promotion was offered to me in error; stating that I needed a minimum of 300 Mbps for that deal. He then went to his manager to see if there was something he could do. The manager would not even come over to apologize for the error his staff made. There were no discounts, credits, or substitute promotions offered. While the representative clearly dropped the ball; the manager made things worse with the lack of accountability and NO service recovery efforts. Bottom line, beware of any promotions these fraudsters offer.

The employees are nice enough, but have no idea about their products. They seem to do okay with…read moreWIFI, but each time I left there I ended up owing hundreds of my dollars on my Xfinity Mobile bill, because someone at the store did something wrong. And, you can argue on the phone until your dead and they don't help. So basically this store cost me around $600 that I didn't actually owe. Never get Xfinity Mobile ever ever ever! It is better to pay more for any other service....Cricket, Mint Mobile.....anything. And if you have a choice for WIFI I would bypass that as well. Just can't trust them and they don't care.

Provide Net

Provide Net

(3 reviews)

Amazing place with great prices. The staff is super friendly and helpful and instead of having to…read morego through those annoying teleprompt stuff, you get someone on the phone right away! Great service where you can get help right away and techs will be there IMMEDIATLY.

I've used Provide.net for over 3 years which is enough experience for me to give a good account of…read moretheir service. I didn't want to use Xfinity or AT&T (although Provide.net uses AT&T to provide their service) because I didn't want to be locked in a contract. I am month-to-month. At the beginning of my service, I bought a modem/router for $100 straight from Provide.net. This is great bc I do not pay a rental fee for the modem. I own it and it hasn't outdated in 3 years and I am sure I will get many more years out of it. My service costs me $40 a month. I pay every 3 months at once (this is how they do their billing) but that is fine for me. The service is DSL, but I see no difference between that and fiber/cable, which I have used in the past. Zero difference! So why pay more? I am streaming Netflix on one or two devices at the same time and someone else is probably using the Internet in the house too. The speed is fast. Everyone can do what they need to do. Also, in 3 years, I haven't had bouts of lost connection. The Internet is always working fine. It is 100% reliable. I am thankful for Provide.net because I can walk right into their storefront on Hewitt 10 minutes from my house and talk to a real human if I ever needed, which I don't, but I could. They are also not like corporate Xfinity puppet people, who totally suck! They are real guys who are totally upfront and casual to talk with. I'm never leaving Provide.net and highly recommend it to home Internet users.

Synergy Fiber - isps - Updated October 2026

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