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Terrible customer support.  This is what you can expect.  Canned, irrelevant, unhelpful answers to any question.  Use anyone else.

Worst web host I've ever had in my 10+ years as a web developer. It's now May 7, 2019, and the server they are hosting my website on has been offline for 3 WEEKS. They haven't provided an update for over a week. They say there was a malware attack on their servers, and they're working on it. I get that, but how in the world are they this ill equipped to handle this scenario? There should have been multiple backups in separate isolated locations. Worst disaster recovery planning in history. The last thing I heard from them was that they might never be able to restore my site, and I'll have to rebuild the entire thing from scratch. This is insane. Stay far FAR away from A2 Hosting.

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1 year ago

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Kaitlin A.

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6 months ago

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Kaitlin A.

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2 years ago

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7 months ago

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1 year ago

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1 year ago

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3 years ago

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7 years ago

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7 years ago

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8 years ago

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7 years ago

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5 years ago

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6 years ago

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7 years ago

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8 years ago

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7 years ago

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6 years ago

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7 years ago

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9 years ago

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10 years ago

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11 years ago

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8 years ago

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9 years ago

Getting help on my cPanel migration couldn't have been simpler. The support team at A2 was on their A game. Much appreciated.

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7 years ago

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We used some godaddy and bluehost and had constant outages sometimes for long periods of time.

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Provide Net

Provide Net

(3 reviews)

Amazing place with great prices. The staff is super friendly and helpful and instead of having to…read morego through those annoying teleprompt stuff, you get someone on the phone right away! Great service where you can get help right away and techs will be there IMMEDIATLY.

I've used Provide.net for over 3 years which is enough experience for me to give a good account of…read moretheir service. I didn't want to use Xfinity or AT&T (although Provide.net uses AT&T to provide their service) because I didn't want to be locked in a contract. I am month-to-month. At the beginning of my service, I bought a modem/router for $100 straight from Provide.net. This is great bc I do not pay a rental fee for the modem. I own it and it hasn't outdated in 3 years and I am sure I will get many more years out of it. My service costs me $40 a month. I pay every 3 months at once (this is how they do their billing) but that is fine for me. The service is DSL, but I see no difference between that and fiber/cable, which I have used in the past. Zero difference! So why pay more? I am streaming Netflix on one or two devices at the same time and someone else is probably using the Internet in the house too. The speed is fast. Everyone can do what they need to do. Also, in 3 years, I haven't had bouts of lost connection. The Internet is always working fine. It is 100% reliable. I am thankful for Provide.net because I can walk right into their storefront on Hewitt 10 minutes from my house and talk to a real human if I ever needed, which I don't, but I could. They are also not like corporate Xfinity puppet people, who totally suck! They are real guys who are totally upfront and casual to talk with. I'm never leaving Provide.net and highly recommend it to home Internet users.

Xfinity Store by Comcast

Xfinity Store by Comcast

(18 reviews)

I had to replace an obsolete Gateway/modem, and did not want to make an appointment online so I…read morejust showed up at this Ann Arbor store on Oak Valley. I was greeted by the scheduler who put me in queue for the next tech. The wait was about 15 minutes on a Saturday morning.The tech, Tony, was fabulous and took time to answer all my questions about installation, made sure I had the right Xfinity app on my cell phone to activate the system while everything is down during activation. I also observed him help 2 other people and he was just as thorough and helpful. I have completed the install and just have to return the old equipment to the store. Highly recommended. The online help and live chat help on the Xfinity log in page is horrible by comparison, and would have cost me a $50 increase in monthly fees if I hadn't seen the fine print on the contract they texted me for the free modem replacement and halted that process.

The employees are nice enough, but have no idea about their products. They seem to do okay with…read moreWIFI, but each time I left there I ended up owing hundreds of my dollars on my Xfinity Mobile bill, because someone at the store did something wrong. And, you can argue on the phone until your dead and they don't help. So basically this store cost me around $600 that I didn't actually owe. Never get Xfinity Mobile ever ever ever! It is better to pay more for any other service....Cricket, Mint Mobile.....anything. And if you have a choice for WIFI I would bypass that as well. Just can't trust them and they don't care.

hosting - isps - Updated May 2026

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