I am a complete newbie to web design, blogging, hosts...pretty much your average knucklehead who wants to start a blog. I like to think of myself as fairly intelligent, and when I went looking for a host for my blog I felt I did a good due diligence job slogging through all the millions of host review/affiliate BS websites out there that claim unbiased reviews but really just want that next little deposit in their affiliate account. Took a mighty long time, I'll tell ya'. It seemed that A2 offered the quickest servers (SSD), the most extras (cPanel is LOADED), uptime (99.9753 % since 2006), and the best tech support for the money they're asking on a shared hosting account. I'm the type that gets real nervous whenever it comes time to break out the credit card online, or give up any personal info for that matter, but after endless nights of reading everything everywhere I finally took the plunge with A2. I have had to contact A2 support twice since I started. The first time was to verify I am who I said I was (it seems they take fraud seriously, a plus in my book) and the second was to figure out how to log into my WP blog. Yea, I know. What can I say? I am a noob. Both times support really went out of their way for me. They sent at least three e-mails to make sure I got everything handled that I asked about, and inform me of everything pertinent. Seriously, I've got fifteen emails total, full of information. From basic new account stuff, all the way to answers to questions I didn't even know to ask yet. I went to submit a support ticket earlier today around 7:00 PM (I do all my online stuff later in the evening, after working hours) and I didn't have to wait but a few minutes to get the answer I needed. Later on I got around to looking back through those e-mails and It turns out all the stuff I asked them about had already been answered in an e-mail they had sent me a few days before, and had I bothered to pay attention I wouldn't have had to bug support for the info at all- but did they bring that up? No! not a single mention about it. Josh G., my "Support Guru Extraordinaire", just sent me back that same info I missed earlier, along with an explanation of some security features they have built in to their set-up, yet another offer to help me out some more if I forgot stuff, and all of it just as polite and as pretty as you please. I'm the type that likes to figure out most stuff for myself. Normally I'll dig around on forums, blog posts, FAQs and wiki pages for hours before I ever just go ask somebody. That's another thing I like about A2- they've got so much info on their blog and "Knowledge Base" I've spent hours lookin' around in there. They even set up videos for some topics to make it all even clearer. Obviously sometimes I get so caught up I'll completely overlook stuff, but A2 doesn't seem to mind a bit. Tech support there just stays helpful, and friendly. Being new to all this, I'm sure I'll find the coming months will present many more challenges. I've got plug-ins to install, content to come up with, all kind of optimization things to work out and I'm sure there is plenty I don't have a clue about yet. I sure feel better knowing that the folks at A2 are gonna be there to help me out along the way. For the money I'm paying, I really didn't expect to have it so good. I'm glad I picked A2! read more

A2 Hosting made my week! Short version: Professional, straight up, sharp, knowledgeable, diligent, pleasant, thorough and very helpful. They made extra effort to make sure a lot of work wasn't lost. I spoke with several techs about options to migrate my site, including Duane mentioned below who does not deserve those comments. Every one of these guys is easy to talk with and went the extra mile... Rob, James, Joel, Duane and another person whose name I don't remember at the moment.. What I did not understand, they explained. What I could not do they went above and beyond to make happen. I'm no techie but have had several sites with different domain hosts. A2 Hosting blows them into oblivion. These guys are just great in every way from the word go. Referencing the rotten tomatoes below, it appears that person either lacks basic understanding, did not review plans, or was expecting something for nothing. Maybe all three. I share his frustration. It took a lot of homework to learn the little I know. However, no one who needs the services of a domain host will get unlimited storage and great bandwidth dirt cheap. A2 Hosting was clear and concise with me about all aspects of their services, and I'm not the easiest person to communicate with. As for the wait time: 1) Some things take time. Period. 2) Every domain host I've used had a long wait time and if it had been worth the wait I would have kept my service with them. 3) Once you've talked with an A2 Hosting person, you will understand the wait time, which was quite reasonable in my opinion. Knowing how thorough A2 Hosting was with me during a call, I have zero problem with waiting or just calling back 20 minutes later. If there was an emergency, I would have created a ticket first because tickets are usually are routed by priority. A2 Hosting's site makes creating a ticket very simple. 4) With Ipage, I could be on hold for 30 minutes or longer and have to call back 2-3 times for the same issue because most of their techs would say anything to get off the call and close a ticket, calling it resolved. (A ticket for one issue was closed and reopened several times, eventually resolved by a higher level tech support person after several Ipage techs said it was not something Ipage could or would do. Ha. Turns out it was something ONLY Ipage could do.) 5) With A2 Hosting, you won't have to call back unless you have a new question. These guys are very thorough. Then they personally follow up with email. Really. Not an automated response. They also work well together. After past bad experiences with other domain hosts, I can't say enough good things about A2 Hosting. They really are the best and you have nothing to lose by calling them to see for yourself. read more

Best support - EVER. Thanks Justin. You were courteous, efficient and extremely helpful! A2 Hosting Rocks! Here's why: Part of my business is providing managed hosting services for my web design clients. I speak highly about A2 for a couple of reasons. Number one, they have been my hosting provider of choice since 2015, and number two, I speak from painful previous experience, having learned the hard way. I am a web hosting refugee, forced to flee from two previous hosting companies. At one time, both had very good reputations. When the first company was bought out and their service quality plummeted, I was forced to move about 80 sites. The same thing happened again with the second hosting company. I won't mention names but there are ample references about web hosting companies that were bought out, and then run into the ground. The only good part about the experience is that, after a TON of research, it led me to A2 Hosting. They have been like a breath of fresh intelligence! The products, options, and service offered by A2 Hosting are the best I've ever experienced by far. They have a phenomenal support staff that are always there when needed. Even calling on the phone often results in an answer in just a few rings with no time on hold (causing me to jokingly ask what took them so long)! No web hosting provider can guarantee perfect service, it's the internet and computers after all, so things happen. I monitor my clients' sites very closely and over the years they have been online about as close to 100% as one could reasonably, or even unreasonably, expect. I can only recall one inquiry from a client regarding their site being down, in three years! A2 Hosting allows me to run my business with confidence since I can assure my clients that their sites will be reliable and maintained professionally. If you are looking for a stellar hosting company, you can relax. You have found them. read more

I have no idea what everyone is saying about A2 Hosting not having good support... They have always been incredibly fast and been able to help me with the most weird problems for a shared hosting account. I like to play around with different frameworks in different languages in python and nodeJS and I can do this on the shared hosting!!! Nowhere else can one do this on a shared hosting account. So basically, I have my normal website (and like 3 other websites) running wordPress for myself and my business and I have several other directories where I play with Django and NodeJS sites. I love the fact they have articles explaining how to install things on their shared hosting accounts as well (Just search install NodeJS A2 hosting). They are not a place to store huge files (no shared host is). Instead you can get Google Cloud or Amazon S3 for pennies a month to store files that are downloaded lots of times. I say A2 hosting is great for someone who is not ready for configuring google app engine or Digital Ocean (although they do have $5 a month VPS like the afore mentioned places) and who wants to have C panel, a backup, a tool that will alert you when your sites are vulnerable, a way to start doing reseller accounts, a way to clone your website configurations and duplicate them, support, lots of how to articles, lots of DBs and email accounts, SSH access with virtual environments, super fast servers and a way to upgrade your hosting if needed. The places like Godaddy, Bluehost, I host and Hostgator are really a joke when compared to A2 hosting. I have been with them for 2 years and no problems, ever. When ever I want a new feature, I search Google for it and if I don't see my answer, I ask the live chat people. You really can't beat A2 hosting's shared hosting accounts. They have all one could ask for (except huge files which is mitigated by $0.026 per GB a month on Google storage). read more

I'm actually pretty shocked from some of the bad reviews I've read on this site for A2. I've been with A2 for years now and out of all the hosting platforms I've used in the past, A2 Hosting has been the only one that not only performs fantastically, but also KEEPS performing fantastically day after day. I've contacted A2 support many times now for a number of reasons for things like help setting up advanced configurations, troubleshooting, and much more. Every time I've contacted support, my ticket professionally addressed and responded to within no less than 2-3 business days (usually less). the team at A2 has clearly demonstrated their knowledge and capacity to get my hosting setup working optimally for the websites and projects I host with them. As far as affordable and reliable web hosting goes, I'd recommend no one other than A2! ALL of the bad reviews I've read on this site are either miscommunications or bad due diligence on behalf of the site owner, NOT the host. Make sure you have at least a basic firewall and security installed on your site before you start blaming your host because your site got hacked. A2 does have security features built in but it's the site owner's responsibility to make sure their particular setup has all of its bases covered, If you're unsure about how to go about doing this, I'm 99.99 percent certain that someone at support would be more than happy to explain some basic site security and point you in the right direction, Google will also get you there. This company has obviously treated me well over the years or I wouldn't be writing this review; I'm sure if you give them a chance and be responsible enough to perform you own due diligence for what you intend to host with them, they would let you down. read more

I just finished my first year with A2Hosting, and this is a fantastic experience. I'm a Linux consultant, and hosting is something I know well. Let me tell you, A2 is for you if: - You want stability and excellent uptime - If your websites are your business - You are willing to pay more for the quality of service. A2 Hosting don't have many offers compared to other hosters, but their offers are pretty straightforward, and easy to understand based on your needs. I bought a couple of servers, and I'm considering migrating more and more of my clients on A2' infrastructure. Pro: - A fully functional cPanel - No fancy limits, rather, you buy one server, you deploy as many websites as you want - SSD, I never believed it would be a real difference for web-based applications, but the database is much faster, which is a ++ - Support is here when you need. Sometimes things may happen and they may take time to answer, but you are not paying thousands a month for a 99.999 SLA, and the service is really good. - Interface is nice and efficient, easy to manage your addons, your SSL, your domains, etc.. - SSH support, which is a huge plus on shared hostings. It's a chrooted environment of course, but you have access to many Linux standard binaries. I had to restore a huge DB for a client, and the shell access made my day - Numerous partnerships with other companies, such as CloudFlare, which is again...a huge bonus. - If you buy a SSD-based server, they offer you Railgun, which is amazing - Billing is quite flexible, they have been able to adjust my billing cycles every time - Many beta testing to do...showing how A2 is looking for improving their service, using customer's feedback read more

I did a lot of research before choosing A2 Hosting for my dedicated unmanaged server. I used Ubuntu 14, and the process from start to finish was fairly easy. The online management got a little confusing, because there are some stats there (such as bandwidth usage) that don't ever change, so I'm assuming those apply to the managed servers only. I also purchased a couple of SSL certs using the services page on their site, and that was seamless. The directions for installing them were very well written. The only thing missing was ignorance on my part, the fact that if you create a cert for example.com domain, it also covers www.example.com, but if you create one for www.example.com, it doesn't cover example.com, so I messed up one of my certs. I contacted them, and they worked with the cert company to get it reset. I also had issues with my IP addresses that were assigned to me initially. They had been used by spammers previously, so every major email provider was blocking them and would not let me send emails out. I worked with A2 quite a bit to resolve the issue, and now I have no problems sending email. They were very responsive and did their best to help me through that problem and others, so I am happy with the customer service. Lastly, I have no problems with downtime or logging into the server. Everything just worked from the initial install. read more

Several years ago, I began to do business with A2 Hosting because of their familiarity with the website-building software that I'm using to run two websites. I didn't know much about them, other than reading a few online reviews. I have to say that their service and support has been seamlessly outstanding in every respect. They are always helpful and willing to go the extra distance in assisting me. That being stated, the only times I have required assistance was when I needed to modify things from my side. In other words, their "side of the computer" has always worked flawlessly, and in the years of my association with them, I cannot recall a time when I could not access my account or website. I'm someone who usually likes to do the technical (cPanel) modifications on my website without assistance. Their platform has always been very easy to work with. On those occasions when assistance was needed, A2 has always been available, following through on every step of the way. Their support staff seems to truly care about serving the customer, which is a refreshing attitude. I'm very happy with the support received from A2 Hosting. Timely communications, proactive support staff, and informative online resources characterize their company. I highly recommend A2 Hosting. read more

I had been looking for a new hosting company that would meet my needs for quite a long while when I found A2 Hosting. My old hosting company had began to have a lot of down time and the page load speeds were getting worse daily. My top priorities in choosing a new hosting company were as follows: 1 - User friendly - Even though I work online every day, I'm not exactly a techy person and even when I know how to do things the "techy" way, I prefer to do them the easy way. 2 - Performance of servers/Speed of site - This was a biggie for me. I wanted blazing fast sites. 3 - Great customer support - When I have a problem I want a live person to speak to that can give me immediate help. 4 - Reasonably priced - I was willing to pay more if necessary for the things I desired in a good hosting company, but I still wanted this cost to be within my budget. I've been using A2 Hosting for a few months now and have found my sites to be super fast. I can find my way around the cpanel without a hitch, and their support team is great! And, best of all, I'm paying close to the same I was paying for my other hosting that had poor performance! Thanks, A2 hosting! Betsy Modglin read more

One month ago I had to choose a fast host for my wordpress site(s) so I read around a few reviews that compared all the SSD hosting providers. Then I decided to choose A2 because it offered unlimited everything and optimized wordpress on SSD at a good price. I bought 2 years in advance and chose the Iceland servers because it was in the middle between USA and Europe (where I live) and my sites serve both continents. From the beginning those servers had a few short outages and my site went offline a few times without notice. So I sent tickets to customer support and I have to say that they always answered promptly and efficiently. After a few days, they stopped offering the Iceland farm and set up a brand new farm in Amsterdam. Upon request they moved me (the entire site, mail, databases, addons domains ecc) over there immediately and everything seems to be perfect now. The service is great and customer service is really awesome. It's 16 years that I'm setting up sites and using hosting providers in USA and Europe and I can assure you that A2 offers the best customer service I ever seen. I strongly recommend this service. Agostino Priarolo http://venicerealdeal.com read more

A2 is awesome and I highly recommend them. You get unlimited bandwidth, unlimited space, and a great tech support team that helps when things get off. Be clear about one aspect, "unlimited" isn't really unlimited. If you're blog or site starts getting too popular, you're going to hit MS-SQL database limits. There's nothing they can do for you, except offer to sell you another account. This was a sticking point at the beginning. (hence the 4 not 5 stars) I recently upgraded to a VPS account, due to the success of my blogs and have been extremely happy with the performance. The A2 team did the migration 24 hours ahead of schedule. I have not experienced any outages. I continue to recommend A2 to all of my clients. For most small business applications A2 is perfect. Their SSD options really do keep my sites flying. And I can typically get my tech support issues resolved with their chat support, which saves a lot of time. If you don't need completely managed hosting, A2 might be the best deal on the web. And when you start referring people, clients, friends, you get a $50 credit to your account. That's a win-win. read more

When we switched to A2Hosting we did not think we would be as satisfied as we are! In order to test a2, we have selected the plan, Turbo Shared Server for the first 2 months. I have to say that our shop has 35,000 articles and 650,000 Sku. What surprised us is the speed of the server despite the fact that it is a shared plan! 3.5 seconds !!! Of course we will now upgrade to a better plan, and of course we will stay at a2hosting. Not only the server deserves praise, also the customer support merit 100 points. Tickets were always very quickly answered and even if it was not around the server but also often around apps and scripts of our shops system were the team of a2hosting always helpful! Mymodestystyle.com is leader in Islamic clothing in europe and a good hosting provider is very important. After long search and test with other hoster the well-known are as a2hosting we can only say that a2hosting support and service much more better than them !!!. thank you very much to a2hosting for their help in all our questions .. regards mymodestystyle.com read more

Signed up a couple weeks ago due to rising prices of my former host. I did some research on multiple hosting companies with some criteria: not be owned by the conglomerate that owns the top popular hosting companies (this is due to reviews of declining support after being acquired), US-based and supported out of the US, multiple servers across the globe, decent priced service, and reliability. After checking out A2 with other competitors, it appeared that A2 had exactly what I was looking for. Signing up was a breeze. As expected transferring domains wasn't an instant switch, but did go fairly quickly. I have only had one issue where I submitted a ticket for it outside the initial domain transfer. One of the items I purchased had an error. It did take a few days for A2 to correct, but that was due to dealing with an outside vendor to correct the error. Overall I have had a good experience, I rate 4/5 due to the fact even though the support is 24/7, there is a bit of a delay on tickets getting worked. Other than that I have had no complaints. read more

I have recently opened 2 accounts with A2 and been pleasantly surprised with their hosting service! A2 is the fastest shared hosting I've ever used (I'm assuming because of the SSD drives?) - and I've used quite a few hosting services including Godaddy, InMotion, Arvixe, Site5, Bluehost, Hostgator, 1and1, Siteground, etc...you get the picture. In fact, page loading times are comparable to a VPS I'm using for another client! I almost exclusively use Wordpress to build my client sites - and A2 has a great automatic installation of Wordpress through Softaculous that focuses specifically on securing your Wordpress site. Love that! Bottom line: Especially if you're using Wordpress or other CMSs, go for the SSD prime hosting! It is very fast and very reasonably priced! You won't be disappointed. After I opened a personal account with A2, I was happy to also help a local business get signed up as well. At this point, I will recommend all of my clients to A2. read more

I tried a few other web hosting services, and finally found one I really like, A2hosting.com. Their Support is so much better than others. (I always wondered what 'A2' meant, then I realized they are in Ann Arbor..). My experience with them has been more than expected. Good support, many of the support techs work from home, but 99% of them are very friendly and helpful. Email support tickets are usually responded to in a day or so..If an important request, they are upgraded to the great 'Guru' team. The only thing that is not so great is the 'Server Rewind'.(In the Cpanel.) It is flaky at best, and usually I have to get support to help me with it. I cannot usually get it to work from my home. If that ever gets fixed, I would give them 6 stars.! Faster than all other hosting I have tried. I just use the 'Swift' account, and usually get less than a 2 second load from Las Vegas to New York on several sources. (Pingdom, GTmetrix and Webpagetest.org) read more

It wasn't a very good first experience with A2. I sent them a straightforward pre-sale question. Two days, still no response. Then I took that same question to live chat, referencing the ticket I submitted earlier. They still didn't answer the question in the chat session, but simply escalated the ticket. I was looking at A2 as an alternative to my current provider, but dropping the ball like that is not a good indicator. I can't wait three days for a question to be answered. Not likely I'll sign-up at this point. I've been involved in web projects for 20+ years; it's truly difficult to find a hosting company that has both the technical aspects down as well as great customer service. The search continues . . . Oh boy, for the guy who thinks that A2 is better than Go Daddy, it's probably true. Congratulations on moving up from one of the worst hosting companies, rated 2.9 by Yelpers. read more

After trying and trying to set up an online-shop in two other hosting services, i found A2 and got everything immediately to work. CPanel, as well as the ability to backup, compress and extract files, makes a difference. The speed makes a difference. If you have an onlineshop, this is where you should start, with a good hosting service. Allround functionality? I think A2 just has it. Everybody talks about support and support is important. More important though is the fact that due to a very comprehensive and (at least to me) very clear marked system.. you are going not only to skip lots of questions, but also changing the way you backup, upload or hanlde your files. F.e. i dont use FileZilla or ftp anymore because everything just works within cPanel. Dont loose time. read more

I was extremely pleased to find A2 Hosting after several weeks of due-diligence searching through lists of hosting sites. I specifically wanted hosting on an SSD managed VSP server. I feel that A2 Hosting offers great value for the price! Comparing, Buying and Set-up of our hosting account was fast and easy... particularly with the help of 'live chat'. As with any new service, there were a few adjustments that needed to be made in order to keep all the moving parts working together...which is expected in any new service. I appreciate the value, customer service and especially the quality of the hosting plan in which we are invested. I recommend A2 Hosting to anyone looking for a good company selling a value driven product backed by customer service. read more

Having been with A2 for a year now, they have proven themselves to be the best hosting service I've used in the last 20 years. Their services and support are 2nd to none in my experience with the 4 other hosting companies I've used over the years. Their online support system is very effective, whether you're using the knowledge base articles or submitting a help ticket. I've always gotten the right answer within 24 hours. And if you need to talk with someone, they always answer the phone, speak clear English (because they are based in the U.S.) and have knowledgeable people on staff. Al this makes their pricing competitive and reasonable. You must check them out if you want a reliable web host. Many thanks to A2 Hosting. Keep up the good work. read more