Great service and pricing…read more After we moved our elderly mother from her apartment of many years to an independent living apartment, my brother and I (who live out of state) needed someone to install a quasi-landline (Ooma). No traditional landline available at the new apartment. Brian performed the setup efficiently and effectively, and was very understanding of, and patient with, my mother's diminished mental faculties.

Great experience! Also, he was very reasonably priced and friendly. He didn't talk down to me like…read moresome computer people do lol. If you are wondering, my laptop was coming apart and that is what he fixed.

I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

I was fortunate to find Rich recommended on Next Door. He responded immediately to the phone…read moremessage I left. He arrived as promised. He not only resolved my initial TV software problem, but fixed/improved several other electronic issues in my home. I was especially happy when he was able to improve my internet speed significantly. He made sure all devices were operating properly before he left. I highly recommend Rich for any electronic issues you need to resolve.

They assessed my issue extremely quickly and let me know my options, which were limited. I…read moreunderstood my grave situation and asked how much their diagnosis would cost me. He told me there was no charge. I appreciated the speed of their work and their overall professionalism.

Dan is incredible. After my motherboard failure on my laptop, dan took out my drive, coverted it to…read morea modern format and transferred it to a new laptop. I didn't lose my data or my apps he saved me so much money and time I can't recommend him enough. The speakers weren't working right and Dan ordered them and installed them at his cost to make things right. I can't recommend Dan enough. I'm coming back!

I had a good experience with the TechSquad. They were able to fix all my issues on my laptop and…read moreiPad. They were also able to prepare and download all the games and updates for my sons Playstation 4 that I will give him on Christmas. I almost forgot how it felt to be on a computer without a million pop ups. The security they installed is working great!!

This company is punctual, diligent, and very reasonable on prices. Jalen, is the fella who came to…read moremy house at noon and returned at 7 PM only to charge me $50.00 for a laptop I was considering scrapping due to the nasty fall it took. I gave the man an extra $15.00 for a steak and some new computer hinges that I ordered cause the part I ordered was wrong. Either way these guys are the real deal and do not hesitate to call them! These guys have a lifelong customer in my family, friends, and I. Sincerely, Anthony H.

i called Quick Teks today about my HP printer. The man i talked with was very helpful and gave me…read moresuggestions, even though my particular problem was not able to be solved by Quick Tek. I appreciated him taking the time to discuss my problem even though he could not help me and didn't make me feel dumb for asking questions.

When I visited my sister in Novi last week, I contacted them for help. I received a fast response…read moreand service, for a reasonable charge. My computer wouldn't come on at all. Mr. Andy came and took care of it and had me up and running in less than an hour. He is a very personable and polite young man. We seniors need more helpers like this.

Outstanding service!!! I am so impressed with Scott and Dave with their professionalism and service!read more

Scott rocks! My…read moretravel laptop halted and would not power On. Nothing. Nada. Perhaps it is afraid of tech doctors, because upon arrival, it booted just fine. Scott could have sold me a check-up, but he did not. I tried to buy an external USB disk, but he recommended CostCo's current sale was a better price. Um, okay. I am so glad that he did not attempt to over-sell me.

Took my 4 and a 1/2 year I-Mac here after calling 4 places that would not work on Mac's. Talked to…read moreBob and he said bring it in. Super nice people and just a great all around experience. More than fair price wise too. Would recommend ANYONE to take their computer here.

From the owner: The most important thing we can offer you that other providers do not, is this: We answer the…read morephone. We are here for you when you need us: No voice mails, no email tickets, no waiting. · We understand that you are busy running your business and can appreciate the cost & time savings we give back to you by eliminating the hassle of dealing with daily IT headaches. · We can solve many problems right over the phone with our remote access capability. · We can secure your network. Everybody thinks they are safe, but there is always room for improvement. Home Depot thought they were secure. Target, Yahoo! Call us for a cyber security audit today! · We can bring your network up to HIPAA standards, we have technicians who are HIPAA certified and have the tools to audit your whole network for potential violations and compliance problems AND solve those problems before they become meaningful use violations and result in fines. · We can conduct employee training sessions in all matters of technology from basic user instruction to advanced self defense against computer viruses and malware. · We offer a real back-up solution that not only saves your files and folders but can be used to keep your business running in the event of a disaster. · We can improve what you have in place or work with you from the ground up to provide a complete office network from wiring to wi-fi. · All you need to do is communicate your needs and wants to us and we'll handle the rest.

We live in Ann Arbor, so the nearest Asurion repair shop is 30 mins away in a few directions. I…read morecalled ahead for details, and the person who called up was very helpful in letting us know how long the repair would likely take and when to come in (earlier in the day is better). Longer story short, we came to Ford Rd bc we love the nearby food. Drop off went smoothly, and they were done in half the time quoted. Seems like quality work, done fast (we'd prepared to just come back the next day and we're surprised that they completed the job before we were done at NeeHee's). Great experience.

If you need a console repair, I do not recommend that you go here. I took my ps5 in for repair as…read moreit was shutting off when I played a game for a long amount of time and they stated "Oh that should be a simple fix". They contacted me back the next day and advised my ps5 was repaired and everything seemed to be fine. I picked my console up and when I took it home, it didn't even power on when I hooked it back up. I immediately called them and went back the same day. They stated they would look into it and see what's going on. They later gave me a call and said the device is still not powering on. I was advised by a manager by the name Justin that they didn't have the "necessary equipment" to figure out the problem. I ended up picking up my device and taking it to another repair company. The tech from the other company informed that whoever worked on my ps5 previously used too much Liquid Metal which leaked into my motherboard causing the system to malfunction. I also have photos taken from the tech as proof. At this point I am owed another ps5 from UBreakiFix. Justin told me to bring the device back to him to look at it again. I didn't hear an update from him as it has been nearly a week, so called them and Justin went on PTO without giving an update. He also got his higher up Monique involved but I was never contacted by her personally. I had to call and speak with another manager who finally gave me a device replacement almost a month later. Overall customer service and communication was terrible.

The worst rating available. The technician never showed up for the appoint. No text, email or phone…read morecall. Poor way to do business.

From the owner: Remote and On-Site PC/ laptop repair and IT services made simple and affordableread more