Get ready to beg for support and training. Next to impossible to get a live person on the phone to…read moreget help regarding program usage / program errors / initial setup & training. Once you pay for your first month, it really is up to you, the end user, to figure out how to use the software. We were going to try The Floral POS company and Floranext company, but decided to try Floristware first. The support and service side of this company is already showing us what their true colors are. Since we have already paid for the month of service, we will try to use this program as best we can for the remainder of the month.

From the owner: FloristWare is the fastest growing independent POS (point-of-sale) point-of-sale system for anyone…read morein the business of selling flowers. Many of our users have never had a POS system before. Typically these florists spent a lot of time and energy looking for an affordable system that would help them and were thrilled to find that FloristWare was a perfect fit. A very large percentage of our users have switched over from other competing POS systems. This makes us very proud because in every single case these florists chose to switch over from more established and better known systems and, in doing so, walked away from investments of many thousands of dollars. Why? Because they had been around the block and knew better than anyone that FloristWare was a better product. We also have exciting plan for future development that will ensure that FloristWare remains the best point-of-sale solution for florists for years to come.

JCM just did it again. The first time we worked with them it was an e-commerce website built on a…read moreMagento platform (see my previous review). This time it was a lead generation Wordpress website. After we had amazing results with JCM on Paragon Stairs we made the unanimous decision to proceed with JCM on a redesign for Paragon's sister company, Salter Spiral Stair (http://www.salterspiralstair.com ). In fact, after seeing the results of the new Paragon website, the Salter sales team practically begged us to use the same web design company for their website! As the Marketing Manager of a medium sized business one of my responsibilities is to keep our brands ahead of the curve on the web. That responsibility covers everything from Google rankings, to sales lead qualification to making sure our website functions well across all devices (desktop, mobile and tablet). After the Paragon design we realized that Salter was in need of a fresh new web presence so we once again turned to JCM for the solution. JCM literally brought the Salter Spiral Stair website out of the year 2011 and positioned it for 2015 and beyond. JCM created a new, deliciously responsive website that looks great on all devices. This project was a lot of fun to work on. As I mentioned in my previous review, Jeff is the strongest Project Manager I have ever worked with. He's talented across multiple web disciplines and his area of expertise isn't limited to one area. Jeff made some excellent recommendations on website copy, design elements and more. In addition to Jeff, I was also introduced to Erik who is the new Design Director at JCM. This guy Erik..he's very, very good. He has a sharp eye for great design and all you need to do is look at our new site to see how talented he is. I know it sounds like I am just raving about these guys but our results have, once again, been amazing. If i were to convey three key things about JCM I would say the following: 1. They literally out-care their competition. Example: I made a mistake during the design process. I left out one CRUCIAL page of the new site that we used to have on our old site. The old site had a page that our Sales team used during their online web meetings with clients and I forgot to tell Jeff that we needed that page. I didn't realize we left it out until literally an hour after launch. I called Jeff in a little bit of a panic and explained to him the problem. I think I called him as he was walking into the JCM office and within 5 minutes he had gone to our old website, ripped the old page content and images and then they literally added the new page to our site that night...Yeah, they care. Second Example: So we launched the website and then the day after they were still making tweaks. These weren't fixes, they were just tweaks to improve the design even more. I would refresh the page and see another improvement. Refresh the page and another improvement would pop up (without any suggestions from us). These guys make life easy for a Marketer! 2. JCM's design serves a purpose. If it didn't serve a purpose, then it'd just be art. Example: JCM's team has a nice mix of design savvy and business acumen. In both of our projects with JCM they were able to incorporate ecommerce elements (in the case of Paragon) and lead gen elements (in the case of Salter) into their design. We launched Salter mid-week with JCM and set a new record in leads by end of week. The proof is in the results and metrics. 3. JCM is small enough that they were able to work intimately with us on the project, but ultimately talented enough to drive the results that we needed. Example: I was able to work directly with their Design Director, Erik, on the Salter website (almost everyday). Enough said. As you can tell, I'm drinking the JCM kool-aid. These guys are the real deal. I'll finish my review the same way that I finished my previous review, please feel free to contact me on the Salter line 1 (800) 368-8280 or email me at reece@salterspiralstair.com if you want anymore insight into how JCM operates and the results that we've had.

This company is not a professional agency. After meeting with the owner, who pressured me into…read morehaving a beer before starting our consultation, it became evident that the owner is not a mature and professional person to conduct business with. He had his phone glued to his hand, constantly checking it for something seemingly more important than my companies business. When I sat in the meeting space, which looks more like a frat boys living room, I noticed a board displaying the companies other clients with what I am assuming are contractual prices next to them. Most of the prices were in the $12,000 to $25,000 range. When I received my proposal for the project from the owner, it was clear he was trying to take advantage of me. His quote was astronomically high compared to the other quotes I obtained from various other local companies. The quote was also very high compared to what I saw on his client board. After doing a little more research on this company and their prior projects, I decided not to work with them.

We have worked with Spud Software since 2017. They help us to develop, maintain and support an…read moreapplication that supports our 35,000+ members who interact with over 30 Fortune 500 companies. I have found the entire team at Spud to be professional and friendly and a great partner for our organization. Highly recommended from my point of view and experience.

LEGAL CONCERNS BE CAUTIOUS - Had the pleasure to meet in person. It was a great first experience…read moreuntil I was quoted on something entirely different than discussed. Be sure to have more than one NDA copied THAT day because they will not send you one following the meeting.