I live in the Alta Sierra Ranch area of rural Grass Valley I recently had an excellent discussion…read morewith the CEO of SmarterBroadband regarding their over-the-air wireless point-to-point residential high speed broadband throughput offerings, clear Line-of-Site (LOS) terrain challenges, monthly data offering delivery "caps" and their planned new system technology developments that are being considered. In light of poor wired ADSL copper service now offered by a major service provider, no long term fiber outside plant deployment programs in Alta Sierra Ranches by the County of Nevada, my discussion was very timely, productive and encouraging with SmarterBroadband. We also discussed 5G announcements by major service providers and "reality of lack of any near term timely deployment" since rural Grass Valley is not a high-density metro area. SmarterBroadband provides reliable broadband service and is interested in your Business. When you call them, tell them where you live (Grass Valley Residential Area-especially Alta Sierra or Alta Sierra Ranch) and what you have been experiencing in reliable/unreliable broadband service at your existing "contracted" speed (throughput).

After comparing my current internet service to other available options, I'm even more disappointed…read morewith what we've been paying for. For awhile, SBB was great!! And then Starlink came around. And then became available in the Nevada County area.... Obviously SBB cannot beat Starlink, but you'd think they would atleast try to be a little competitive to retain customers... We now currently pay around $130/month after router fees for internet advertised at only 25 Mbps download and 5 Mbps upload. Despite that, the service barely functions reliably for normal household use. Netflix buffers even on data-saving mode. School assignments and online tests take forever to load. My toddler's speech and learning apps frequently freeze or fail to load entirely. Many times I end up disconnecting from Wi-Fi and using cellular data instead because it performs better. What makes this worse is that they claimed we were somehow using 1,500-2,000 GB of data monthly while simultaneously providing internet too slow to consistently stream a movie without buffering. We checked everything ourselves: reduced streaming quality, monitored connected devices, tested usage with almost nothing on the network, and still experienced extremely poor performance. Instead of addressing the actual service problems, they repeatedly contacted us about "excessive usage" and then automatically moved us to this... service... (lol) which is what they call an "unlimited" plan which is ironic considering the plan can barely support basic streaming, my college coursework, or children's learning apps without buffering and interruptions. After looking into alternatives (STARLINK!!) it's honestly shocking how far behind this service is. Starlink is offering 200-400+ Mbps speeds, unlimited data, modern equipment, and dramatically better performance for $10 less than the new monthly price we're already paying for SBB. Starlink is even offering a promotional $99/month rate for the first three months while providing vastly faster speeds and better equipment. There IS a one time equipment fee of $349, but that's it. No monthly equipment charge. Paying premium pricing for internet that struggles to load homework assignments, online tests, Netflix on data-saving mode, or a toddler's speech-learning app is unacceptable. I cannot recommend this provider to anyone who depends on atleast decent, reliable internet for school, streaming, or any other basic everyday usage... I cannot imagine trying to work from home with this internet...

I bought a new laptop at a major retailer to replace my trusted Win7 workhorse after 15 years. I…read moreliked Win7. The new laptop running Win11 is an absolute disgrace, so slow that I was ready to trash it. Then I looked for a repair choice, and found Chuck River's outlet. He looked at my computer, spent quite some time on it, explaining things. It was the kind of old-fashioned service that I like, and which is fading from our view. My computer time spent with Chuck was a great experience. I highly recommend his great service.

I had a great experience working with Aardvark Computer Solutions. Chuck was helpful, reasonable,…read moreand knows his stuff.

Dave gave good advice over the phone, and came to pick up my computer to take back to his shop. He…read morewent beyond expectation to attempt to repair the damage. Fave was efficient and communicative! I recommend his service

This is an update of my original review of three years ago. I have continued to do business with…read moreDave Goldkind and frequently have called on him to clean up my business computers when hacking or other problems slow or stop them. My business depends on the computers so this is very important. I also have had Dave correct problems with client computers and he has always left these clients smiling as a result of dealing with their problems.

I have a laptop and he had me come in right after I called. He showed me what I I was doing wrong…read moreand everything is working perfectly. Free advice! Very cool!

Chase is a god-send when my IT needs exceed my capacity. I highly recommend him and his rates are…read morevery reasonable and transparent.

Was fortunate enough to find Steinbacher Services to fix my son's laptop which was really slow and…read morebarely working! Daniel was reliable and did what he said what he would do. Highly recommend!

My computer has not run properly for a long while. I certainly didn't have the knowledge to try to…read morefix it. Daniel Steinbacher was referred to me as someone who could help. And help he did! He came to our home initially to determine what the problem might be. After analyzing he determined that my hard drive was the issue. He gave me some estimates on cost and we agreed he should do the work. He recommended a different type of hard drive and explained the entire process. He kept me apprised the whole way through and when it was fixed he returned it to me, running better than when it was new. I would recommend Steinbacher Services to anyone needing work on a computer. 5 stars all the way!!!

Great knowledge, skill, and friendly, personable, patient customer service!…read more Darius picked up my extremely slow computer a week ago. He delivered it this morning and hooked everything back up, including making sure my printer communicates with my now very fast computer. I mistakenly thought Nerds on Call was a local company when I called them and wasn't happy they come from outside my county; but the service and skill are excellent. I will definitely recommend Nerds on Call to others and call them again if my computer or my husband's computer has any problems in the future.

I had a computer issue a while back and they totally fixed it! Great customer service…read more I recently had a computer issue and decided not to go with them because of distance (I don't live close to the location at all) and cost. Man, do I whole heartedly regret my decision. They're customer service is top-notch and not to mention that they guarantee their work, do it right the first time, and give you 3 months free remote access service. It's so well worth the $$. I really wish I had gone with them. Word to the wise, the guy I went with is nice enough but I would never recommend him to anyone. Below is the image he uses to advertise. I'm not trying to kill his business (which, is why I'm not giving out his name) but simply put...I wholeheartedly regret my decision not to go with NonC.

He is competent and trustworthy and his charges are very reasonable. He speaks Macintosh.read more

I have a very good ASUS laptop I rely on for work, play, and college classes. Of course, the week…read morebefore school starts (I'm a teacher) and 3 days before I have to register for college classes the hinge on the computer breaks and the screen separates. I am new to the area and the one shop I have used here is now closed. I checked out the YELP reviews on Molinas Computer Works and they looked good, so I decided to take a chance. He found the only place (in France) that had new replacement parts that could quickly ship them--they were here in 2 days! He called me and had the parts installed in less than 2 hours. It works great!!! I would have had to spend 3x this amount to replace this pretty new laptop and had to deal with restoring it. I am so thankful I found this place. I will use it again if needed and wholeheartedly recommend it!

Great customer service Extremely knowledgeable…read more Fixed my vacuum cleaner- Cost effective Highly recommend

Excellent experience with Eric Roberts . He repaired our in-house system and charged us very…read morelittle.