Seems like everywhere I go here in California Xfinity cheating you with prices telling me that oh…read moreif you get Wi-Fi we're gonna give you cable to and charge you $53 now it's more guess what no cable TV they refused to put it in they don't do it no matter how many times I complain they just ignore me worst Wi-Fi I've ever seen. I live in a brand new neighborhood. The Wi-Fi is the worst I've ever seen this is a one star company. They don't care about their customers. They only care about money if you can go somewhere else be smart go go there cause this company really sucks.

I walked in with box of equipment, dude immediately in front of me to take box. Even though I was…read moreobviously canceling he was on point and helpful in every way. I explained additional problems we were confused about and he took the time to explain and correct $$ (even tho we were disconnected at this point). I was pleasantly surprised by his demeanor and professionalism. I would highly recommend that if you have ANY business with Xfinity go to the store and not using the phone. Your business might actually be addressed.

Wow, has this company gone DOWN HILL…read more With no notice they raised my bill. I tried calling them to downgrade (I don't stream movies much at all) and sat on hold forever. Then I took advantage of their recorded voice offer to call me back. They never did. That means that I was sitting on hold that entire time FOR NOTHING. Same thing happened this morning when I tried to call them, still trying to reach them about the same thing, and no response, an no call back (again). Then I look at their web site and they've got notices on there that they have office space and servers available to rent. I guess times are tough now. I can't imagine why with a service decline like this compared to the past. This company used to be responsive and human and real and timely. Now you're on hold for no reason at all (they're never going to pick up) and forever, with raspy, terrible music that's like torture to have to listen to. I'm going to have to find an alternative. This company has LOST ITS WAY. There is NO EXCUSE for leaving customers on hold forever knowing full well you are NEVER going to put a human on to take the call, and you are NEVER going to return the call after offering to. No one needs yet another business run like this, and I'm not rewarding it with my money after putting me through this and wasting my time like this over multiple days.

I can't say enough nice things about this company. Everytime I call the customer service I speak…read morewith happy & helpful customer service reps. Today I spoke with Kate, she was amazing & very helpful. I'd like to think that Suceed treats their employees good & this is why every person I have ever talked to has been GREAT!!!! Thank you Suceed Happy holidays.

Customer service sucks! Trying to get help is almost impossible. Haven't been able to access email…read morefor weeks and tried calling to get someone to come to house to help us. Without even talking to us, the machine scheduled an appointment to call me back over 24 hours from now.

Allowing their clients easier access to their service representatives. Patrons are sent off…read moreoverseas to the Philippines or India to speak with a representative who tries to solve all their problems. Having the same problems for months and going through the same exact problem each time. I was totally frustrated knowing that these representatives were not going to solve the problem. I had to finally sever my use of their services.

My parents recently needed to switch television providers as they were tired of their cable company…read morealways increasing their bill. We went to their store to ask for prices and Casey helped answer all of their questions and we even learned so much while we were there. We had no idea Dish had all these cool features and we decided to sign on the spot. The installation was super fast and easy and the installer (forgot his name sorry) was also super helpful and even helped connect our receiver to the internet. This was about 6 months ago and I can honestly say we have 0 complaints. They promised to lock in our price for 2 years and it feels great knowing we wont see those annoying price increases every other month. Dish has really improved their technology from what I remember having 15 years ago and myself and my parents could not be happier.

They promised an Alexa Plus when I signed up for the Dish service. As soon as the contract was…read moresigned and the Dish installed, I heard nothing from them. When I contacted them, they denied ever saying that and have not responded to my emails and phone calls. Bad service. Possible fraud. Scam!

As a "loyal" Verizon member for 20+yrs. The service has gone down with company greed. Forefront…read morestore employees are great when you plan to purchase anything sold at the store. However, when it comes to assisting with your billing you have to call 611. My experience with Verizon's home internet has been a mixed bag. I recently tried their $55 promo with a 5-year lock guarantee, which was decent at first. However, as I reached my 3rd year, I started experiencing intermittent WiFi issues. I eventually decided to switch to Race Communications for my high-speed fiber internet and landline, and the transition was surprisingly smooth. Will I still continue service with Verizon? Eh! I switched 3 out of 4 lines over to T-Mobile after losing my $10 Autopay discount when receiving an insulting email that my Auto-Pay discount would be cut in half if I didn't upgrade to any of the Ultimate plans. So far am keeping 1 line with Verizon just in case Verizon has better connectivity when traveling. Furthermore, I'm currently happy with my service with T-Mobile as it's not breaking the bank compared to Verizon and data coverage isnt too bad and no outage lately compared to Verizon, and WiFi is so much more reliable with Race for $70/month for the 1 Gigabit Internet, excluding monthly taxes and fees and $0 Start-up fee which will soon go up to $150 start-up fee once the promo expires. Pros: -In-house service is excellent for purchasing anything at the store. Workers go above and beyond to address your questions/concerns and help you. Cons: -For all other inquiries that don't involve buying anything at the store, you will be directed to calling 611 and waiting for eternity. All jobs are sourced overseas by the look of it. Also, most times, it is difficult to hear when there is so much background noise on Verizon Rep's line countless times when dialing 611. It's so unprofessional, unlike a decade ago. What happened?

The sales reps are extremely arrogant and condescending. Today I came in, and the person checking…read morepeople in was telling the folks in front of me "What do you need" or "what do you want" instead of "hi how can I help you" which is basic customer service. They act like they are big shots who work for google but, they just work at a cellphone store in the Yuba City mall and need to lighten up with their customers. Save yourself a horrible customer service experience and go somewhere else. I just walked out because the energy was so foul and I could not stand hearing how they were treating the other customers. Especially the elderly customers. They have two stars for a reason. No exaggeration, every time I've had to go into that store I have to mentally prepare for how rude they are. That's the last time I step foot in that sour store.

I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.

I moved out to a rental home in the hills of the east bay with the spottiest of internet coverage…read moreand virtually no cell signal. Outer Limit Wi-fi has been a life-saving alternative to bigger satellite internet companies. So thankful they exist. Internet upload/download has far exceeded the alternatives in a rural setting where wired internet has not been made available yet!

I needed to transfer data from an old computer to my new one and replace a drive on my laptop. I…read morecalled other places and they wanted almost $400... Then I called Syscon! Gary and Jonathan really helped me out! They were quick, yet thorough - professional and personable! Plus the cost was less than half of the other quotes. Don't go anywhere else for your computer needs!!

I pulled up to the Syscon office after they were supposed to be open, but no one was there. As I…read morewas walking away, the store owner arrived and unlocked the door. After thinking twice, I walked inside. Whoa boy, what kind of service was in store? THE VERY BEST in town. I brought in a desktop which was unable to access any internet (wifi or hard wire) and a laptop with a fried motherboard. Syscon quickly fixed my desktop and shortly thereafter, my laptop was back in business. Great, professional service and I saved a ton of money. If you are looking to get some computer repair done, this place should be your ONE-AND-ONLY stop. Great job Syscon!!

This is the worse service ever. Don't ever use auto pay. They have been over charging me and taking…read moremoney out of my accout a couple times a month. 3 this month making a total over $800 just this month. Last month they took out $790. I only have 2 lines. I spent 4 hours on the phone trying to get it resolved and it still not fix. I will never refer somebody to this company. It's the worst. They have so much fraud by there own employees. They cant even keep our information from getting hacked. I highly recommend Verizon, t-mobile, cricket, even metro pcs, any other company besides this one.

I got At&t fiber network internet because it was supposed to be better than xfinity. Its NOT!…read more This is terrible. Cuts out all the time, and makes me reset my internet nearly on the hour. Dont get this, its garbage. Im going back to xfinity!

Junk service and garbage employees. The female employes at this location, I am convinced, were…read morefired from the DMV for bad attitudes and crappy service and this place scooped them up. The employes here alone are enough to stay away but the junk internet is another one. Had got the business internet that was supposed to be so great, its crap. High latency, slow speeds, drops remote connection thru team viewer when logging in from another location. No configurable settings in router they send you, hours on the phone with tech support to get run in circles. Save the stress, pay more elsewhere but stay away from t mobile.

Terrible customer service, crooked company. DO NOT GET T MOBILE! You'll never get bars or service,…read moreyou'll always be waiting in line. I kept getting bumped off magenta military no matter how many times I showed them my CAC and did the authentication. I eventually cancelled and two months later they sent me to collections for extra cancellation fees. AVOID AVOID AVOID! They are scammers trying to get a commission, that's all, scum bag salesman.

Chase is a god-send when my IT needs exceed my capacity. I highly recommend him and his rates are…read morevery reasonable and transparent.

Chase was able to clone my OS running Raid 1 to a larger SSD. Quick turn around time and very…read moreprofessional. I did not lose any data. My CPU was up and running same day. His fees are reasonable and NO BS!!! Highly recommend.