We contacted McPherson on a recommendation. The work was fine, but it took three trips and multiple…read moreworkers to repair a leak and replace four faucets and some lines under the sinks. The incorrect style of faucet was purchased the first time, necessitating another trip to the store, for which I am sure we paid. Received an invoice for over $1800, with no breakdown for materials and labor, and an item included that we did not request and that was not completed to our knowledge. We asked for a breakdown of the bill and were told that they do not provide breakdowns. So, I have no idea how much they charge for labor per person, or the cost of the faucets, just a rather large bill. We have requested clarification on the work that was not requested and will see how that goes. At this point, I will not use them again due to the lack of clarification in their billing.

I had a waterline bursts in the wall beside my water heater at 9:30 in the morning. Mike was on my…read moredoorstep by 10:15 am and had it fixed by 11:00 am. I was beyond thrilled woohoo the fast and efficient service I received. I will be having Mcpherson Enterprise doing more work for us in the near future.

Great work and great prices. Will definitely be reaching out to them if we're in need of plumbing…read moreservices.

All Time Plumbing flat out gets customer service when others do not. They are a small 2 truck…read morefamily owned business that relies on word of mouth and thoroughly appreciates referrals. Always friendly and professional. Jake handled a slow upstairs tub drain easily and diagnosed a potential larger issue with the seal. The gamble paid off to further investigate as the 30 year putty had worn down and was causing it to leak. An area below the tub in the downstairs ceiling had stained recently and all but confirmed the tub seal was the issue. A new drain & seal and I was good to go after testing. The entire mess was cleaned up. He also installed a shower head I had purchased. Their rates seem competitive. Keep in mind with being small they back up easily. Allow days to sometimes a week for them to address your problem. They likely have emergency service at an additional cost. They cover all of the Southside of the 757. My job was small, but they can handle the monster ones too! Thanks so much Jake and All Time Plumbing.

this was a great company with a great team who worked extremely hard on my project! They did…read moreeverything(and more) to make the job right. Even though they encountered several issues with my property, they never gave up on finding solutions and completing the job properly.

Rain Drains is a fairly new company to the area. I had seen their ads along the road about them…read moredoing drainage work. It has been something that I have had been holding off on, but I knew that this was something that needed to at least be looked at. I had contacted them on December 12, 2025, to see if they could come out and inspect the yard. Bryson came out on December 14, 2025, to do the inspection and get an estimate of costs for me. Starting with a bit of background, there are several areas in the yard that would flood after any type of rain that we would have. It's my understanding now that before I purchased the property, some others around me had basically graded their yards to let the water flow into what is now my yard. From the beginning, Bryson was very up front about pricing. The cost is based on how long the lines would be, which makes sense to me. I had the opportunity to choose from several piping options. I decided to go with the best option, as it included a lifetime warranty after looking at the pricing for all three options. It was around what I would have expected since the yard is pretty big. After approving the job, it was scheduled to begin around December 27, 2025, with an expected time frame of two days to complete it. They do their financing options through Wisetack. Wisetack adds an additional fee of 3.9% of the purchase price as a transaction fee. Interest rates are different based on how long you want to finance the project. The interest rate goes up as the duration gets longer. Rain Drains does require a 50% payment before the work starts and then the rest would be afterwards. A few days after the approval, I got a message that they can start the process earlier, and I was good with that. The sooner the better in my mind given the weather at the time. The date was changed to December 22, 2025. Although Bryson wasn't there that day during the work, the project manager was there that day, along with the ones doing the work to get the drainage put together. Since I work from home, I was able to check on the progress throughout the day and ask any questions as the process went along. Instead of the process taking two days, it was finished on the afternoon on December 22, 2025. Outflow pop ups were used instead of going through the curb itself due to the regulatory barriers by the local government. The other part of this was to have all the gutters from the house go through these drains as well. The following day, I got a call from Bryson to ask me about how things went with the installation. Everything went very well that day and didn't see any issues. I wasn't really able to test things out until January when we got a good rainfall. However, before that, I had messaged Bryson about one of the outflows was sinking. He said that is normal and would come out after a good rainfall to check the settling of it and get them to the level where it should be. The follow up occurred on January 19, 2026. This happened the day after we had a heavy rainfall. Before that meeting, I could see how much drier the yard looked and didn't have the "swimming pool" any longer. This is what I was looking for. Bryson did a look at everything on this follow up and was able to get the outflows settled back to the level where they should be. He also reinforced it with additional soil and such to keep it that way. As of the time of writing this review, I haven't had any issues with the outflows. He also had some grass seed and put it down in the bare areas of the yard too. I know once it gets warmer, we'll be able to get more grass out there too so that it can take in the moisture in the rest of the yard. He also gave me a tip that to leveling out the yard, make sure to get topsoil from a landscaper instead of a store. The ones we can get in the store tend to be a mix with mulch. Overall, this was an excellent experience from start to finish. The communication was there at all times during this project and afterwards as well. We talked about possible other areas in the future, and I will come back to them again if that need arises. If you have any drainage issues on your property, be sure to check out this great group at Rain Drains. They are available throughout the Hampton Roads area.

Best water treatment system available for any water issue!!! It's a Non-electric system which is…read moresignificantly less maintenance compared to electric options plus a 10 year warranty. Never will I use any other option.

David did a great job unclogging our shower. He was on time, very professional, quick to resolve…read morethe issue, and cleaned up prior to leaving the site. The shower was apparently clogged well beyond what we could reach and fish out using tools readily available to normal consumers. We had standing water for weeks. We have not had issues ever since.

Decent service, but some room for improvement!!!!!!!!!…read more I used Richardson Plumbing for a recent job and had an average experience. The plumber arrived and completed the work, and the issue was resolved, which I appreciate. However, the appointment took longer than expected, and communication beforehand could have been clearer. The pricing felt fair, but I would have liked a better explanation of the work being done. The service was professional, but it didn't stand out as exceptional. Overall, Richardson Plumbing gets the job done, but there's room to improve in communication and efficiency!!!!

Jason did such an amazing job!! He went above and beyond when installing my electric water heater…read more I had an urgent job and hadn't had hot water in a week, I was super stressed looking for plumbers, and he answered me at almost 11pm one night and came the next morning. He was there right on time and was very patient with our end of things. He left the room clean and looking way better than it did before. He also did a few jobs that he really didn't need to just to ensure solid work. After dealing with a couple of flakey contractors, he was a dream come true. He was super nice as well, I really recommend him!

I was not getting hot water , called Jason, came right over , determined the problem, David…read morerepaired it, was a rainy nasty day , put booties on, which I love , cleaned up . Great service, will spread the word! Ty again Happy Plumber !