I went over to visit Bart with two Swiss mechanical watches and one 1947 Hamilton mechanical to get cleaning. They are all working on time so Bart advised do not do anything to working watches. His maintenance charge is very reasonable probably less than comparable places, but Bart saved me hundreds of needless expenses. That kind of integrity is rare these days. If needed I will certainly be back and most highly recommend Swiss House for any watch, clock or music box work! read more

Swiss House - Interior of shop - Watch Repair Near Me - Orlando, Florida

This is a great place to have either a clock repaired or a watch repair or watch battery change-out. Owner is really nice and to the point. Also, a good selection of Black Forrest cuckoo clocks as well. read more

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If you need to repair any kind of clock or watch - this is the place. Or if you would like to buy any kind of clock and/or vintage watch, check out this place. If we had room for a grandfather clock, I would get one from here. It's a small shop, but packed with beautiful clocks and watches. I enjoyed the swatch watch collection too. I'm excited to have gone over here since I know I can find some unique gifts for people besides myself! read more

I have had a few wrist watches checked out and repaired my wife's seiko echo drive watch, batteries replaced. Very knowledgeable.

Due to apparent user error, our grandfather clock chimes were out of sync with the hour shown on the clock. I called Swiss House expecting to have to make an appointment and shell out hundreds of dollars for the repair. Bart walked me through a reset over the phone and was able to reassure me that the weights were on correctly, damage was not permanent, and that I would not need to stay home from work or take out a small loan for a repair. Yeah, Bart! read more

He gave my watch a new battery in under 2 minute and even adjusted the watch band for free! The store is overall a very nice place to be in and the people there are wonderful. overall a very nice experience. read more

A true watchsmith is hard to find these days, but you'll find a master at Swiss House. I'm not talking about just changing a battery, I mean if it keeps time and isn't working properly, this is the only place to bring it. If he can't fix it, then it can't be repaired. read more

Drove nearly an hour to have two clocks repaired after another place advertised on Yelp was out of business now. The guy told me to come back in a few hours and it would be done but because it was a long way from home, hanging around was not an option. I told him I could return in two days as he didn't want stuff hanging around the shop for the holiday. Two days later and another nearly hour drive, I'm told it was never touched and it wouldn't be ready until after the holiday. Just not worth trying to do business with small shops. read more

It might have taken almost a year but they didn't give up on finding a part for a 65 year old watch. It's working now and I am simply thrilled to have it back. I have a bunch of antique watches some over 100 years one and I know where to take them when they need attention. read more

I had a great experience today at Swiss House! I took my clock in to be fixed and was pleasantly surprised to know that it could be fixed quickly while I waited. I really appreciate the fast and friendly service. It especially feels good to support a mom & pop shop. Swiss House, you've got my future business & my referrals. Thank you! read more

Swiss House - Watch Repair Near Me - Orlando, Florida

Swiss House is the place to go, or send, your watches for repair. I located them through my watch collecting club. Sent them a few watches, which always look simple to the owner, but were not so simple. Parts are always the issue, and after Bart searched tirelessly for parts for the Longines, he then decided to make the part. Although it took longer than I was hoping for, Swiss House did not abandon my project, and completed them to my satisfaction. Happy tp be wearing the Longines and Seiko that were repaired. Thanks read more

I came in to have an antique clock I found in my uncle's basement repaired. The owner and his staff were super friendly and very knowledgeable. Highly recommended. read more

I recently moved to the area, and the pendulum for my Howard Miller clock had been damaged in the move. I took the clock and pendulum in, expecting to have to replace the pendulum, and I figured the clock would need to be cleaned and tuned as well. They not only were able to fix the pendulum with some epoxy, but they told me my clock didn't need servicing. They charged me $20 where they could have easily charged me hundreds. I cannot recommend Swiss House enough. There are plenty of places that will take your business, but very few will have this level of integrity. read more

I stopped in here to have batteries put in two wrist watches I own. The lady at the counter told me that having a batter replaced would cost $10.00 each. She then walked into the office with the watches while a gentleman was on the phone with a customer. So I decided to wait and see what the total cost would be. And waited. Both were on the phone with customers. And waited. But it seemed longer than what the wait actually was. Having replaced a battery in one watch while on the phone with a customer, he proceeded on replacing the other battery. So within ten minutes, both batteries were replaced and running. My total was $21.30. During my wait, I was able to look at all of the watches and clocks on display and for sale. If you are looking for a wristwatch, a desk clock, or even a grandfather clock, this is a good place to come to. There was even a Boluva case featuring brass and glass desk clocks. Like the one my mother and father had. Repair work is done on the premises. And like I said, service for my two wrist watches was done while I waited. I immediately put on a wrist watch as I left with a business card so I can return when any work will be needed. My only regret is that I wish I had that clock that mom and dad had on their bedroom dresser. read more

I took my grandmothers wall clock in to be repaired today and met Bart. He wasted no time in getting his tools to figure out what could be the problem with the clock not working. In a matter of minutes he had it solved. Turned out to be a screw jammed in between the gears. He put it back together right there on his counter. I had a wonderful experience in this shop, you can just tell he's an expert when it comes to repairing these time pieces. What a nice guy! I high recommend Swiss House! Extra friendly and excellent service. Beautiful clocks on the walls for sale. Thank you Bart. Clock is running smooth. read more

This is now my go-to watch repair shop in Orlando and this great experience yesterday is why. The last time my Seiko self-winding dive watch was running fast, I sent it to the Seiko repair facility in New Jersey and they returned it, along with a bill - for $167! Recently, the watch stopped running for no apparent reason, so I took it to the Swiss House. The owner, Mr. Bart Polachek, took the back off and explored it for about ten minutes, discovering several problems resulting from rough use. He repaired it, re-set the time and date for me, and also examined the band and suspect pin on my backup watch - an inexpensive Casio. He explained the problem wasn't the pin, but a slight tapering in the part of the band that held the pin that was the result of a manufacturing defect. I'll return the like-new band to the jewelry and watch repair store where I recently bought it. He also repaired the metal band on an older (10-15 years older) back-up Casio dive watch, only to discover that the mechanism was completely frozen. He told me that replacing the mechanism would cost more than replacing the watch with a new one, so I threw it this oldest watch away when I got home. I expected the price for troubleshooting and repairing the Seiko, as well as checking out my two other watches, to be less than $167. :-) But he had spent about 20 minutes working on them, and I was more than ready to compensate him for his time and expertise. The price he charged me was very, very modest, and far less than the value of his time and expertise in my view. Better-than-fair pricing, great customer service, and a lifetime of expertise: these compel me not only to return to Mr. Polachek's shop for any future watch repair needs, but also to give him my highest recommendation. read more

Even though it might be only once a year or so, I don't hesitate to make Swiss House the first place to go when I need something done to a watch. Battery replacements, watch repair, or link removal, Bart is the man to see. He's friendly, charges very reasonable rates, and there's almost never a line. Next time you need something done, forget the mall, and check out Swiss House. read more

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I would score this a zero, one star is the lowest option. My husband went into the store to purchase a replacement clock today. He attempted to ask a simple question, and when he did the sales associate (or owner for all we know) was a complete ass. I guess they don't want the business. read more

Bart serviced a Cartier desk clock, sold us a high-quality Art Deco period mantle clock, and came to our house to set-up two antique Viennese regulator wall clocks, shipped from Europe. Great service, knowledgable, and reasonable priced. It's easy to see why Swiss House has a long and loyal following of customers... we're fortunate to be one of them. read more

It's been over a year since Bart repaired my grandfather clock that was mangled in the move to Florida. I am thrilled to say that it is working perfectly after his repair. I never believed it could be put back together. He drove over an hour to get to my house and made several trips to get it just right. I most highly recommend Bart P and the Swiss House for all clock repairs. Bart is highly professional, honest, and a true clock Doctor. My grandfather clock is a family heirloom and I am so happy to have it working again. read more

Another fine job by Bart and his staff, my Whitenauer and Movado never looked so good. Bart was able to fix and restore my watch band on my Movado like it was brand new. . Bart is truly a professional . Thank you for another wonderful job and a very happy customer, who will be returning. Steve Fuina read more

BEST CLOCK FIXER EVER. This is the second international clock that was brought to be repaired to this store with best results ever. Thank you very much and as my 90 year parents appreciated it as this was very important to them. Thank you for your helpful wisdom and help, and I will always be your faithful customer. Excellent customer service and very thoughtful knowledgeable . Thank you for your help and gracious service as I will BE BACK. Sylvia Duffy read more

I would like to publicly think Bart, the proprietor of the Swiss House, for completely transforming my family's 1880 pocket watch and to inform the surrounding community in Orlando and beyond as to what an exceptional business the Swiss House truly is. Bart took the time and patience to actually construct a part within the mechanism of the pocket watch to make it fully functional again since the parts to the watch are now completely obsolete. He also added the new hands and fine crystal, and polished up the watch making it look a million times better than I could ever imagine. YOU SIR! are a true craftsman and my family is grateful for the work you put into something we cherish so much. If you are looking for a trust worthy and professional artisan watchmaker, then the Swiss House should be your first destination. One thing to warn you about, make sure you have the ticket stub they give you. They demand you have it to reclaim your watch because they value your trust in them so much that they take extra measures to keep your items safe. If I could have rated their business with more stars I truly would have. Sincerely, a totally satisfied customer read more

Excellent fast service! Knew exactly what was wrong with the clock. Gave me a reasonable estimate and time it would be ready for pick-up. Was ready, fixed and set to correct time when went to pick it up. read more

Very nice people, with excellent (fast) service for replacement of my watch battery. The gentleman pointed out that the crystal of my watch had quite a bit of condensation and for a small extra fee, gave me back a watch that looks and runs like brand new. Would recommend to anyone, and I'll be back when further occasion arises. Excellent shop! read more

I was delighted to find this little gem right here in my neighborhood! The folks there are friendly, easy to deal with and very responsive. I'll be back! read more