1. Jewelry Connection

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Winter Garden, FL

Jewelry Connection

5.0 (28 reviews)
Closed • 9:00 am - 3:00 pm

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Response time

1 day

Response rate

90%

Services - Jewelry Connection

Jewelry cleaning

Jewelry repair

Watch cleaning

Jewelry Connection Photos

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Recommended Reviews - Jewelry Connection

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Reviews With Photos

Earrings

Husband got me some 3/4 ca plat earrings. Tracy was as per usual fully transparent and fair on pricing with a lightning fast turn around time. But got them today and they look amazing!

Storefront
Marjorie H.

A week ago I stopped in to have my wedding ring and engagement ring resized. The owner was quick, professional, and immediately let me know it would take about a week and how much it would be. Fast forward one week later, and I stopped in to pick up my rings. They were clean, sparkling, and FIT! Seriously, I haven't been able to wear the wedding band in over 1 1/2 years, and the engagement ring for at least 3 years. I was so excited! If you are looking for a quick turn around on resizing, and fair pricing, this is the place.

Gin B.

I wanted to update my engagement ring - Tracy replaced the band w white gold and added two amethysts. It's perfect. He also sized up my other rings. The service and collaboration were perfect and the price was very reasonable! I highly recommend!!

Amy M.

Recently had work done on my wedding rings here, they turned out beautiful. Great work & friendly, highly recommend.

Store

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5 months ago

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2 years ago

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9 months ago

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1 year ago

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4 years ago

Helpful 88
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5 years ago

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3 years ago

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4 years ago

Good communication and fair prices. Got back to me right away. Owner was very nice. Repaired my watch immediately

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3 years ago

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4 years ago

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4 years ago

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3 years ago

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3 years ago

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6 years ago

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3 years ago

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4 years ago

Very helpful and knowledgeable about jewelry repair. Highly recommend. The owner was very nice

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7 years ago

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8 years ago

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8 years ago

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8 years ago

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9 years ago

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6 years ago

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9 years ago

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8 years ago

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8 years ago

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11 years ago

Great service with competitive pricing. Tracey can fix ANYTHING!

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11 years ago

Great service. Fast. Reliable. Fair prices. Excellent for watch repair and maintenance

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10 years ago

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Review Highlights - Jewelry Connection

“Not too many jewellers wanted to service my watch, but Tracy, who was the first to reply, did it for 30$.”

Mentioned in 7 reviews

Read more highlights

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Riches Jewelry - Platinum diamond wedding band

Riches Jewelry

(1 review)

Dr. Phillips, Horizons West / West Orlando

Don't know why this place doesn't have more reviews on here…read more I brought in a gold necklace that had separated for a repair. When speaking with the two women at the desk they seemed very knowledgeable of the build of my necklace as well as other pieces. They were able to provide me a very fair price for the repair, and everything went very smoothly. They are very professional in that images are taken of all pieces brought in, all pieces are properly measured and included in a copy to your account which you have access to. I also asked about possibly repairing and altering a ring I had, changing the stone and a few other things. They were able to provide me a good quote and kept in contact while seeking new stones and pieces for their shop. All in all very happy with the service here. The location is small but very clean and nicely set up. I have already suggested this location to friends and family, all of which were very satisfied with the service and product. I waited about 6 months to post this review and the repair has stayed strong through all of it.

From the owner: Riches Jewelry specializes in fine jewelry, 18k gold solid jewelry, 14k gold solid jewelry,…read morediamonds jewelries, gems stones, engagement rings, necklace for women, men jewelry, promise rings, gold earrings, customize jewelry. we repair your jewelry, watch and we can make a beautiful jewelry for you!! come visit us

Kay Jewelers

Kay Jewelers

(11 reviews)

$$

Horizons West / West Orlando

I just purchased an engagement ring from here, working with Eniabell (Belle) and the assistant…read moremanager whose name i didn't get. Initially the manager Belle was great, but once they got the money they became impossible to contact. Belle the manager told me to contact her on a weekly basis, on the first week i texted the email on Belles card like she told me to but got no response, so i called the store and the assistant manager answered in a nasty aggressive tone. Never heard back from her or Belle after that phone call even though they allegedly took down all my info to pass to Belle. Ring was due in on Dec 22, website says its ready. Still no contact at this point from anyone. I go in the store, they tell me its not ready to be picked up yet. They tell me they will call me when its ready, but never did. I had to call them the next day to verify it was actually ready this time. (Took over 10+ tries calling to get ahold of them this day.) Prior to this, after hearing nothing back at the 1 week mark, i tried calling 4 days at various times and never got an answer or call back. The entire time i was only trying to follow Belle's instructions but they made me feel like i was being a problem and inconvenience. They will be nice and courteous right until you give them your money. Then they treat you like garbage. Horrible people and location. Also side note, the assistant manager wasnt even planning on including any box for the ring until i had to ask for it. She was handing me the ring in a clear plastic bag until i asked if it came with a box. EDIT: Now they are calling me once I posted my review. Nice to know your phones are working now when you need to call me but not the other way around. Have corporate call me or leave me alone. You've lost my business permanently.

We had my wife's wedding ring set, that she redesigned through Kay Jewelers, sent off to be cleaned…read moreand dipped, and now they look amazing. The Customer Service was excellent at the Winter Garden location. Sharon went out of her way to make the visit and personable. She also recommended that we insure our rings for their lifetime so if anything ever happens to the rings, they are covered.

Beverly Hills Jewelry Watch & Loan - Street sign

Beverly Hills Jewelry Watch & Loan

(8 reviews)

$$

Horizons West / West Orlando

Love the staff wearing masks and gloves for safety, had an appraisal done by them they were fair…read morewith appraisals, staff was kind and attentive to needs appraiser was professional doing his work in front of you; I was expecting to pay more for the appraisal and was pleasantly surprised that the price was lower than expected. Will continue to patronize business in confidence returning for more appraisals in near future, great work and very well done. Thank you.

About two years now I have been going in here. Sometimes end up just looking, sometimes buying. I…read morehave ALWAYS been approached by a friendly assistant who was helpful and courteous and after a short bit, offering me cool drinks or a Kurig coffee. The other day, I was buying and selling. The need for birthday bling brought me in. Earlier the wife wooed over a dainty "dot n dash" necklace that unfortunately was made from sterling, not white AU. This store really went to bat for me while under a very tight (no stumbles) time frame. The dinner celebration was in four days! They ordered in the same size and style without a deposit in white gold, custom assembled the multi-strands with complimenting 14K couplers and lobster claw clasp. The piece turned out fantastic! I'm very pleased with their workmanship, customer service and willingness to meet a demand. We did it! She was all lit up when I presented their so nicely wrapped present ta boot. (see the picture!) I was able to cash in some old neglected gold pieces at what I believe is very fair rate too. Breaking down how the scrap price per gram was to be determined was explained throughly. I was offered one rate for store purchases and another lesser rate for cash out. Now how fair is that?? Damn fair I thought, since profit is the game to pay the rent, and yet, they allowed for a store purchase which already has mark up built in. They earn TRUST on that policy alone. Tomorrow, I would do it all over again.

Jewelry Connection - jewelry - Updated October 2026

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